What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
696 Ratings

ActiveCampaign

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
696 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
115 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.7 out of 100

Likelihood to Recommend

ActiveCampaign

ActiveCampaign is well suited for sending out email campaigns to sell products or services through single emails or automations. You can deliver access to products or lead magnets. This might be less appropriate for anyone that doesn't need as many options for different types of automation. It is simply way more than enough.
Marvin Mendez | TrustRadius Reviewer

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ActiveCampaign
8.5
Oracle CRM On Demand
WYSIWYG email editor
ActiveCampaign
8.0
Oracle CRM On Demand
Dynamic content
ActiveCampaign
8.6
Oracle CRM On Demand
Ability to test dynamic content
ActiveCampaign
8.1
Oracle CRM On Demand
Landing pages
ActiveCampaign
7.2
Oracle CRM On Demand
A/B testing
ActiveCampaign
8.7
Oracle CRM On Demand
Mobile optimization
ActiveCampaign
8.3
Oracle CRM On Demand
Email deliverability reporting
ActiveCampaign
9.0
Oracle CRM On Demand
List management
ActiveCampaign
8.9
Oracle CRM On Demand
Triggered drip sequences
ActiveCampaign
9.3
Oracle CRM On Demand

Lead Management

ActiveCampaign
8.5
Oracle CRM On Demand
Lead nurturing
ActiveCampaign
8.8
Oracle CRM On Demand
Lead scoring and grading
ActiveCampaign
8.3
Oracle CRM On Demand
Data quality management
ActiveCampaign
8.4
Oracle CRM On Demand
Automated sales alerts and tasks
ActiveCampaign
8.6
Oracle CRM On Demand

Campaign Management

ActiveCampaign
8.3
Oracle CRM On Demand
Calendaring
ActiveCampaign
8.0
Oracle CRM On Demand
Event/webinar marketing
ActiveCampaign
8.6
Oracle CRM On Demand

Social Media Marketing

ActiveCampaign
8.6
Oracle CRM On Demand
Social sharing and campaigns
ActiveCampaign
8.7
Oracle CRM On Demand
Social profile integration
ActiveCampaign
8.5
Oracle CRM On Demand

Reporting & Analytics

ActiveCampaign
8.6
Oracle CRM On Demand
Dashboards
ActiveCampaign
8.7
Oracle CRM On Demand
Standard reports
ActiveCampaign
8.6
Oracle CRM On Demand
Custom reports
ActiveCampaign
8.5
Oracle CRM On Demand

Platform & Infrastructure

ActiveCampaign
8.8
Oracle CRM On Demand
API
ActiveCampaign
8.9
Oracle CRM On Demand
Role-based workflow & approvals
ActiveCampaign
8.5
Oracle CRM On Demand
Customizability
ActiveCampaign
8.7
Oracle CRM On Demand
Integration with Salesforce.com
ActiveCampaign
8.8
Oracle CRM On Demand
Integration with Microsoft Dynamics CRM
ActiveCampaign
8.9
Oracle CRM On Demand
Integration with SugarCRM
ActiveCampaign
8.8
Oracle CRM On Demand

Sales Force Automation

ActiveCampaign
Oracle CRM On Demand
6.7
Customer data management / contact management
ActiveCampaign
Oracle CRM On Demand
7.0
Workflow management
ActiveCampaign
Oracle CRM On Demand
6.0
Territory management
ActiveCampaign
Oracle CRM On Demand
7.0
Opportunity management
ActiveCampaign
Oracle CRM On Demand
7.0
Integration with email client (e.g., Outlook or Gmail)
ActiveCampaign
Oracle CRM On Demand
5.0
Contract management
ActiveCampaign
Oracle CRM On Demand
7.0
Quote & order management
ActiveCampaign
Oracle CRM On Demand
7.0
Interaction tracking
ActiveCampaign
Oracle CRM On Demand
7.0
Channel / partner relationship management
ActiveCampaign
Oracle CRM On Demand
7.0

Customer Service & Support

ActiveCampaign
Oracle CRM On Demand
7.7
Case management
ActiveCampaign
Oracle CRM On Demand
8.0
Call center management
ActiveCampaign
Oracle CRM On Demand
8.0
Help desk management
ActiveCampaign
Oracle CRM On Demand
7.0

Marketing Automation

ActiveCampaign
Oracle CRM On Demand
7.5
Lead management
ActiveCampaign
Oracle CRM On Demand
7.0
Email marketing
ActiveCampaign
Oracle CRM On Demand
8.0

CRM Project Management

ActiveCampaign
Oracle CRM On Demand
6.7
Task management
ActiveCampaign
Oracle CRM On Demand
7.0
Billing and invoicing management
ActiveCampaign
Oracle CRM On Demand
7.0
Reporting
ActiveCampaign
Oracle CRM On Demand
6.0

CRM Reporting & Analytics

ActiveCampaign
Oracle CRM On Demand
6.7
Forecasting
ActiveCampaign
Oracle CRM On Demand
7.0
Pipeline visualization
ActiveCampaign
Oracle CRM On Demand
7.0
Customizable reports
ActiveCampaign
Oracle CRM On Demand
6.0

Customization

ActiveCampaign
Oracle CRM On Demand
7.0
Custom fields
ActiveCampaign
Oracle CRM On Demand
7.0
Custom objects
ActiveCampaign
Oracle CRM On Demand
6.0
Scripting environment
ActiveCampaign
Oracle CRM On Demand
7.0
API for custom integration
ActiveCampaign
Oracle CRM On Demand
8.0

Security

ActiveCampaign
Oracle CRM On Demand
8.0
Single sign-on capability
ActiveCampaign
Oracle CRM On Demand
8.0
Role-based user permissions
ActiveCampaign
Oracle CRM On Demand
8.0

Social CRM

ActiveCampaign
Oracle CRM On Demand
7.5
Social data
ActiveCampaign
Oracle CRM On Demand
8.0
Social engagement
ActiveCampaign
Oracle CRM On Demand
7.0

Integrations with 3rd-party Software

ActiveCampaign
Oracle CRM On Demand
8.5
Marketing automation
ActiveCampaign
Oracle CRM On Demand
9.0
Compensation management
ActiveCampaign
Oracle CRM On Demand
8.0

Platform

ActiveCampaign
Oracle CRM On Demand
7.0
Mobile access
ActiveCampaign
Oracle CRM On Demand
7.0

Pros

ActiveCampaign

  • ActiveCampaign has high delivery rates.
  • ActiveCampaign allows for high levels of customization for content, as well as contact information.
  • ActiveCampaign uses contacts activity and preferences to deliver the right information at the most appropriate time.
  • ActiveCampaign is up to date with the latest needs of its clients. SMS, landing pages, as well as design options are all available.
Tim Weatherall | TrustRadius Reviewer

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Cons

ActiveCampaign

  • The email builder is annoying. Very slow at work and it constantly resets the cursor, font type and list continuation. It's one of the most frustrating things about it.
  • I am surprised there isn't an automatic "send to people who haven't opened the last x campaigns" trigger. Other competitors have this feature. Instead, I'm forced to use 2 automations that play the role of tagging after a certain amount of days have passed.
  • While it's a market practice, I think the cost can go up exponentially the more members one has. Maybe I don't understand the process enough but places like Sendgrid, MailerLite offer decent automations and 1,000 subscribers free. I know sendgrid charges per email sent but still I find the cost to pay for a list size odd.
  • The overall refresh rate of the platform seems to use a lot of CPU power because it lags every time I switch functions or create new steps. I can hear my fans go to high every time I start doing something. I know my CPU is old but I use other demanding software and I don't have that problem. I think the refresh rate and speed of the platform can be improved.
Juan R. Arroyo Yap | TrustRadius Reviewer

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Likelihood to Renew

ActiveCampaign

ActiveCampaign 9.0
Based on 16 answers
For our clients (Course creators, event hosts & managers, business leaders that have existing marketing in place and want to grow past 6 & 7 figures), we highly recommend ActiveCampaign, because:
  • Broad capabilities - ability to create individual emails to specific segments (the right people) at the right time (predictive sending for the greatest likelihood of conversion) and automated flows so that our clients are generating revenue
  • Integrations - We run ads for our clients, and ActiveCampaign automatically creates dynamic audiences for our social media platforms so that our ads are going to audiences that have just opened or clicked emails (or that follows up with people who haven't engaged). The number of programs that ActiveCampaign connects to makes the marketing a seamless experience for our clients.
  • Visualization of data - With the flow builder, you can see where people are in the process, what tags are being applied overall - makes it so much easier to create email marketing solutions for clients.
  • Reporting - The ability to see specific open, click, and conversion rates in one place.
  • Outstanding customer support - Having the ActiveCampaign team behind you makes it easy to recommend and use it for clients.
page V | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Usability

ActiveCampaign

ActiveCampaign 8.2
Based on 31 answers
ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
Matt Dickerson | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Reliability and Availability

ActiveCampaign

ActiveCampaign 9.1
Based on 3 answers
I haven't experienced application errors or unplanned outages at all. Active Campaign is ultra reliable and I would not be using them if that were the case. Also, the helpful emails they send are welcomed and informative, and present very practical tips and guidance for using the platform. They're always demonstrating new features and I'm thankful for that.
Michelle Hill | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Performance

ActiveCampaign

ActiveCampaign 8.6
Based on 3 answers
Oh my gosh, Active Campaign's performance gets an A+++ in my book. The pages load quickly and so do the reports. I haven't noticed any slowdowns when it's integrating with other programs and it performs excellently on all levels.
Michelle Hill | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Support Rating

ActiveCampaign

ActiveCampaign 6.5
Based on 35 answers
This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
Chesare Johnson | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Implementation Rating

ActiveCampaign

ActiveCampaign 8.5
Based on 9 answers
Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
William Ainslie | TrustRadius Reviewer

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Alternatives Considered

ActiveCampaign

ActiveCampaign is the middle ground between the simpler platforms like Mailchimp and the significant complexity of platforms like Infusionsoft (now Keap). It provides custom fields, segmented automations and other options without the need to hire a consultant or company to create/manage the platform on your behalf that many businesses find with the enterprise platforms.
Kim McCumber | TrustRadius Reviewer

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Scalability

ActiveCampaign

ActiveCampaign 8.8
Based on 3 answers
My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
At this point, I don't think I'd ever use any other platform!
Michelle Hill | TrustRadius Reviewer

Oracle CRM On Demand

No score
No answers yet
No answers on this topic

Return on Investment

ActiveCampaign

  • I went from 0-50 new emails on my list in a matter of weeks, due to the simplicity and functionality of the landing pages/forms.
  • Because of the great email tracking features, I was able to observe and shift my emails so that I went from a 15% open rate to a 50% open rate.
Triana Garrett | TrustRadius Reviewer

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveCampaign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ActiveCampaign Editions & Modules

Edition
Lite$9.001
Plus$492
Professional$1293
Enterprise$2294
  1. Per Month [3 Users]
  2. Per Month [25 Users]
  3. Per Month [50 Users]
  4. Per Month [Unlimited Users]
Additional Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

ActiveCampaign
9.1
Oracle CRM On Demand
7.0

Likelihood to Renew

ActiveCampaign
9.0
Oracle CRM On Demand

Usability

ActiveCampaign
8.2
Oracle CRM On Demand
9.0

Reliability and Availability

ActiveCampaign
9.1
Oracle CRM On Demand

Performance

ActiveCampaign
8.6
Oracle CRM On Demand

Support Rating

ActiveCampaign
6.5
Oracle CRM On Demand

In-Person Training

ActiveCampaign
7.3
Oracle CRM On Demand

Implementation Rating

ActiveCampaign
8.5
Oracle CRM On Demand
10.0

Scalability

ActiveCampaign
8.8
Oracle CRM On Demand

Add comparison