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Top Rated
684 Ratings
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Top Rated
633 Ratings

ActiveCampaign

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Top Rated
684 Ratings
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Score 8.8 out of 100

Oracle CX Marketing (formerly Oracle Marketing Cloud)

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Top Rated
633 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

ActiveCampaign

ActiveCampaign is especially good for businesses that would like to connect their online store with their email marketing platform to maximize returns. What sets ActiveCampaign apart from all other email platforms is its ability to lead potential buyers through automated flows. If you are just looking to deliver your monthly newsletters ActiveCampaign is likely too much power, and price for what you need. But if you want the most customizable experience for your customers and potential customers then ActiveCampaign truly stands alone as the best available platform.
Tim Weatherall | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

The Oracle CX Marketing solutions have many scenarios where it is very well suited, to mention 2 important ones: the tools available for Email creation are easy to use and intuitive, making your life easier (especially with templates). Also, the Marketing Automation is visually clear and easy to use, especially if compared with some other Automation tools that I have worked on before.
Fabricio Velasco | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ActiveCampaign
8.4
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.3
WYSIWYG email editor
ActiveCampaign
8.1
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4
Dynamic content
ActiveCampaign
8.5
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.1
Ability to test dynamic content
ActiveCampaign
8.0
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.0
Landing pages
ActiveCampaign
7.1
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.5
A/B testing
ActiveCampaign
8.7
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.5
Mobile optimization
ActiveCampaign
8.2
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4
Email deliverability reporting
ActiveCampaign
8.9
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4
List management
ActiveCampaign
8.8
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4
Triggered drip sequences
ActiveCampaign
9.1
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.5

Lead Management

ActiveCampaign
8.5
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.2
Lead nurturing
ActiveCampaign
8.8
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4
Lead scoring and grading
ActiveCampaign
8.4
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.1
Data quality management
ActiveCampaign
8.2
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.8
Automated sales alerts and tasks
ActiveCampaign
8.6
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4

Campaign Management

ActiveCampaign
7.9
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.2
Calendaring
ActiveCampaign
7.7
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.9
Event/webinar marketing
ActiveCampaign
8.1
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.5

Social Media Marketing

ActiveCampaign
8.3
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.6
Social sharing and campaigns
ActiveCampaign
8.4
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.5
Social profile integration
ActiveCampaign
8.1
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.7

Reporting & Analytics

ActiveCampaign
8.5
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.6
Dashboards
ActiveCampaign
8.5
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.5
Standard reports
ActiveCampaign
8.5
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.0
Custom reports
ActiveCampaign
8.3
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.3

Platform & Infrastructure

ActiveCampaign
8.7
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.2
API
ActiveCampaign
8.7
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.7
Role-based workflow & approvals
ActiveCampaign
8.4
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.8
Customizability
ActiveCampaign
8.6
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.0
Integration with Salesforce.com
ActiveCampaign
8.6
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.8
Integration with Microsoft Dynamics CRM
ActiveCampaign
8.9
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4
Integration with SugarCRM
ActiveCampaign
8.8
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4

Pros

ActiveCampaign

  • The automation triggers and workflow commands available are impressive. Very robust, it's so robust I don't know what's capable of doing since I stick to foundational triggers
  • The tagging system and segmentation approach is convenient since one can create segments from different places
  • I was relatively simple to navigate around the platform. (finding where are the lists, campaigns, automations.
  • I liked the quick ability to search for specific contacts based on status and tags.
Juan R. Arroyo Yap | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

  • Drag and Drop Campaign and Program building - Makes it visually easy to follow but allows you to do complex logic and workflows if needed.
  • Continuous expansion of interoperability with other apps, including ones you can build or are pre-built. You can control the scalability and enhanced functionality within Marketing without having to go to IT or a programmer to get it. This allowed us to implement SMS messaging.
  • Design Capabilities are progressive and responsive. This makes it easier for us to design on the fly or make changes without having to have a designer code every time.
  • Outlook Plug-in - So glad they brought this back. It's an amazing tool to help control branding standards throughout the organization and rouge emails sent externally outside of Eloqua. You can have salespeople, agents, etc. that send out personal emails but you want to be able to ensure consistency in messaging and design and be able to track those external activities.
Anonymous | TrustRadius Reviewer

Cons

ActiveCampaign

  • With the high level of customization, can be complex or overwhelming for some new users
  • Would like the ability to add some features a la carte instead of having to upgrade
  • Some reports can feel a little limited and the ability to create custom reports and charts/graphs would be nice
Kim McCumber | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

  • User Interface - The UI is a bit outdated and clunky, but gets the job done with some getting used to.
  • Training - There isn't much out there for training, unless you are willing to pay Oracle or a 3rd party.
  • Support - There is no dedicated support and you have to use their portal. It sometimes take awhile to get things looked at or fixed, but they eventually get to it.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ActiveCampaign

ActiveCampaign 9.1
Based on 17 answers
For our clients (Course creators, event hosts & managers, business leaders that have existing marketing in place and want to grow past 6 & 7 figures), we highly recommend ActiveCampaign, because:
  • Broad capabilities - ability to create individual emails to specific segments (the right people) at the right time (predictive sending for the greatest likelihood of conversion) and automated flows so that our clients are generating revenue
  • Integrations - We run ads for our clients, and ActiveCampaign automatically creates dynamic audiences for our social media platforms so that our ads are going to audiences that have just opened or clicked emails (or that follows up with people who haven't engaged). The number of programs that ActiveCampaign connects to makes the marketing a seamless experience for our clients.
  • Visualization of data - With the flow builder, you can see where people are in the process, what tags are being applied overall - makes it so much easier to create email marketing solutions for clients.
  • Reporting - The ability to see specific open, click, and conversion rates in one place.
  • Outstanding customer support - Having the ActiveCampaign team behind you makes it easy to recommend and use it for clients.
page V | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 6.0
Based on 90 answers
We have been able to automate so many marketing processes with Eloqua over the past 5 years that the only direction would be to adopt the latest and greatest features Eloqua adds. The alternative would be to go back to the marketing stone-age and start over again. And we would rather move forward with increased automation and efficiency.
Dan Allis | TrustRadius Reviewer

Usability

ActiveCampaign

ActiveCampaign 8.1
Based on 33 answers
ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
Matt Dickerson | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.9
Based on 14 answers
Personally, I find it quite easy to use. But for those members of our team who have little or no testing experience, it's been a bit more difficult. There's also training required for development teams in order to have your campaigns coded and set up in the most efficient way. Our developers have been able to do basic and intermediate tests with no difficulty, and they find the interface itself quite intuitive... it's just the extremely complex tests that require a bit more understanding.
Gwen Lafleur | TrustRadius Reviewer

Reliability and Availability

ActiveCampaign

ActiveCampaign 9.1
Based on 5 answers
I've never had ActiveCampaign down for maintenance. I'm sure they update things, but they always seem to manage to stay live. Also, I've had very few errors, if any. None come to mind. This might be to due to the fact I focus on building things as simply as possible, but I also believe it's due to the quality of the software.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.2
Based on 18 answers
No one has experienced any problems with availablity.
Anonymous | TrustRadius Reviewer

Performance

ActiveCampaign

ActiveCampaign 8.6
Based on 5 answers
ActiveCampaign works seamlessly with the other tools I use. It integrates directly with most. And if no direct integration is available, there is almost always one you can make using Zapier. I've yet to run into a technical error that prevented me from doing something I wanted to be able to do.
Ben Marcoux Roofing Lead Generation Expert | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.0
Based on 10 answers
There are occasional complaints about slowness to refresh a screen or build a report. However, this is as much a factor of network access speeds as the system itself, since often the complaints occur when someone is accessing on a wireless network.
Anonymous | TrustRadius Reviewer

Support Rating

ActiveCampaign

ActiveCampaign 6.7
Based on 38 answers
This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
Chesare Johnson | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 9.9
Based on 32 answers
We found that we often were telling support people how the system worked. Because we were on E9 that created a lot of support issues as well since few people on the support team seemed to know how E9 worked. That was mostly okay except when we had major system issues (like SSO preventing us from logging in after an update), it became really hard to get answers that weren't vague. It was always the issues that had the highest visibility within the organization (like with Sales) that seemed to take forever to resolve and didn't have a clear escalation path. When Oracle switched Eloqua over to the Oracle support portal it just got worse
Anonymous | TrustRadius Reviewer

In-Person Training

ActiveCampaign

ActiveCampaign 7.3
Based on 1 answer
No answer on this topic is available.

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 7.3
Based on 3 answers
They offer very basic classes which are required for master certification.

After having been through it, I would not consider anyone with a master certification any more qualified, unlike Salesforce.com certification which is a more difficult thing to acquire. For example, one of the classes towards certification was around social media. I would have expected examples of how to incorporate into campaigns in the product, with a demo and hands-on test. Instead, it was a powerpoint slideshow that went on way too long and covered really basic stuff like “what is Facebook, what is Twitter”
Anonymous | TrustRadius Reviewer

Online Training

ActiveCampaign

No score
No answers yet
No answers on this topic

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 7.6
Based on 11 answers
Ok, so, this sounds like it could be horrible because it was all remote, but we loved it... the Adobe training environment was easy to use, and the trainers were engaging. It was simple to switch back and forth between the meeting and the hands-on exercises in their training instances. We took the fundamentals training early in our implementation-- before the consultants came onsite-- and I know this made a big difference in our implementation, because we were able to ask informed questions throughout
Anonymous | TrustRadius Reviewer

Implementation Rating

ActiveCampaign

ActiveCampaign 8.5
Based on 11 answers
Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
William Ainslie | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.8
Based on 20 answers
I give it a 10 because the only issue we had was a result of not following the guidance we were given. Maxymiser provided a customized implementation guide for each site where we were adding the code. On our site implementations when we followed that guide to the letter, it was extremely fast and easy and has worked very well.
Gwen Lafleur | TrustRadius Reviewer

Alternatives Considered

ActiveCampaign

MC was great but was too expensive and limited in scope for unlimited send caps. AWeber has a good email builder but at that time didn't have webhooks, making it difficult to use to meet our needs. ActiveCampaign solved both of these problems by giving us unlimited sends and providing a robust API to manage our registration process and offer our members a way to update their details in real-time.
Lee McIntosh | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

I have worked on Marketo before moving to Oracle and felt that it is more user friendly in terms of navigation and reporting. The customer support is very helpful and the training and documentation are very informative.
Karan Nanda | TrustRadius Reviewer

Scalability

ActiveCampaign

ActiveCampaign 8.8
Based on 4 answers
My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
At this point, I don't think I'd ever use any other platform!
Michelle Hill | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

Oracle CX Marketing (formerly Oracle Marketing Cloud) 8.9
Based on 123 answers
Oracle CX Marketing (formerly Oracle Marketing Cloud) can be implemented in a few hours in different departments depending on their characteristics and the number of users. The positive momentum is all business processes are scaling at a very favorable rate in terms of revenue. Eloqua is a good example of Oracle scalability for all multichannel campaigns.
Martha Catarine Nielsen Cox | TrustRadius Reviewer

Return on Investment

ActiveCampaign

  • I went from 0-50 new emails on my list in a matter of weeks, due to the simplicity and functionality of the landing pages/forms.
  • Because of the great email tracking features, I was able to observe and shift my emails so that I went from a 15% open rate to a 50% open rate.
Triana Garrett | TrustRadius Reviewer

Oracle CX Marketing (formerly Oracle Marketing Cloud)

  • We are able to use it to help our clients scale through testing
  • We have been able to measure the impact of our events and sales events so we can determine which events to continue in the future and determine future investment
  • Launch a new brand out of Eloqua and measure awareness
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveCampaign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ActiveCampaign Editions & Modules

Edition
Lite$9.001
Plus$492
Professional$1293
Enterprise$2294
  1. Per Month [3 Users]
  2. Per Month [25 Users]
  3. Per Month [50 Users]
  4. Per Month [Unlimited Users]
Additional Pricing Details

Oracle CX Marketing (formerly Oracle Marketing Cloud)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Oracle CX Marketing (formerly Oracle Marketing Cloud) Editions & Modules

Additional Pricing Details
CX Marketing pricing is a function of usage.

Rating Summary

Likelihood to Recommend

ActiveCampaign
9.0
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.4

Likelihood to Renew

ActiveCampaign
9.1
Oracle CX Marketing (formerly Oracle Marketing Cloud)
6.0

Usability

ActiveCampaign
8.1
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.9

Reliability and Availability

ActiveCampaign
9.1
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.2

Performance

ActiveCampaign
8.6
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.0

Support Rating

ActiveCampaign
6.7
Oracle CX Marketing (formerly Oracle Marketing Cloud)
9.9

In-Person Training

ActiveCampaign
7.3
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.3

Online Training

ActiveCampaign
Oracle CX Marketing (formerly Oracle Marketing Cloud)
7.6

Implementation Rating

ActiveCampaign
8.5
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.8

Scalability

ActiveCampaign
8.8
Oracle CX Marketing (formerly Oracle Marketing Cloud)
8.9

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