What users are saying about
4 Ratings
5 Ratings
4 Ratings
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Score 5 out of 100
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

ActiveDEMAND

When choosing a marketing automation system, it is important to think of what exactly you want it to do. I think no matter what you are hoping to get out of a marketing automation platform, you can achieve it with ActiveDEMAND. It can be used for simple/basic marketing email sending and campaign execution or it can be used to develop a microsite, create sales and marketing kiosks, run multi-step campaigns, host protected assets or whatever you want to do with it. You can easily choose (or ignore) the modules and features to be as creative as you choose to be.
Anonymous | TrustRadius Reviewer

JustCall

JustCall.Io is well suited as a backbone phone system with many capabilities for small to medium-sized businesses and their sales teams. With its rich feature set, dependable functionality, and developer and integration-friendly architecture, it could be a great solution.The platform is less well suited for those companies that have a well established telephony solution and are only looking to take advantage of one or two of its features, such as SMS for instance. There are probably other solutions that provide the same functionality at a lower price point.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ActiveDEMAND
9.5
JustCall
WYSIWYG email editor
ActiveDEMAND
9.2
JustCall
Dynamic content
ActiveDEMAND
9.6
JustCall
Ability to test dynamic content
ActiveDEMAND
9.6
JustCall
Landing pages
ActiveDEMAND
9.0
JustCall
A/B testing
ActiveDEMAND
9.6
JustCall
Mobile optimization
ActiveDEMAND
9.6
JustCall
Email deliverability reporting
ActiveDEMAND
9.6
JustCall
List management
ActiveDEMAND
9.2
JustCall
Triggered drip sequences
ActiveDEMAND
9.6
JustCall

Lead Management

ActiveDEMAND
9.0
JustCall
Lead nurturing
ActiveDEMAND
9.6
JustCall
Lead scoring and grading
ActiveDEMAND
9.0
JustCall
Data quality management
ActiveDEMAND
8.6
JustCall
Automated sales alerts and tasks
ActiveDEMAND
8.6
JustCall

Campaign Management

ActiveDEMAND
9.4
JustCall
Calendaring
ActiveDEMAND
9.6
JustCall
Event/webinar marketing
ActiveDEMAND
9.2
JustCall

Social Media Marketing

ActiveDEMAND
8.6
JustCall
Social sharing and campaigns
ActiveDEMAND
8.6
JustCall
Social profile integration
ActiveDEMAND
8.6
JustCall

Reporting & Analytics

ActiveDEMAND
9.2
JustCall
Dashboards
ActiveDEMAND
8.8
JustCall
Standard reports
ActiveDEMAND
9.2
JustCall
Custom reports
ActiveDEMAND
9.6
JustCall

Platform & Infrastructure

ActiveDEMAND
9.6
JustCall
API
ActiveDEMAND
9.0
JustCall
Role-based workflow & approvals
ActiveDEMAND
9.0
JustCall
Customizability
ActiveDEMAND
9.6
JustCall
Integration with Salesforce.com
ActiveDEMAND
10.0
JustCall
Integration with Microsoft Dynamics CRM
ActiveDEMAND
10.0
JustCall
Integration with SugarCRM
ActiveDEMAND
10.0
JustCall

Cloud PBX

ActiveDEMAND
JustCall
9.0
Multi-level Interactive Voice Response (IVR)
ActiveDEMAND
JustCall
10.0
Call reports
ActiveDEMAND
JustCall
7.0
Directory of employee names
ActiveDEMAND
JustCall
10.0

Call Management

ActiveDEMAND
JustCall
8.4
Answering rules
ActiveDEMAND
JustCall
6.0
Call recording
ActiveDEMAND
JustCall
9.0
Call park
ActiveDEMAND
JustCall
7.0
Call screening
ActiveDEMAND
JustCall
10.0
Message alerts
ActiveDEMAND
JustCall
10.0

VoIP system collaboration

ActiveDEMAND
JustCall
10.0
Audio conferencing
ActiveDEMAND
JustCall
10.0

Mobile apps

ActiveDEMAND
JustCall
8.0
Mobile app for iOS
ActiveDEMAND
JustCall
10.0
Mobile app for Android
ActiveDEMAND
JustCall
6.0

Pros

ActiveDEMAND

  • Customer Service - this company EXCELS at customer service, always answering our questions and being helpful.
  • Innovative Ideas - they stay on top of the trends in marketing, offer ways for us to incorporate these items into our efforts.
  • Friendly staff - the staff at ActiveDEMAND are great to work with and are responsive to our needs.
Kelly Hicks | TrustRadius Reviewer

JustCall

  • JustCall Allows you to schedule calls to any of your contacts or teammates, it also allows you to schedule calls with any of the clients, in this way you can maintain communication for as long as you want.
  • This platform has the ability to send another request for the call to any member of the team, in this way the fold can communicate with anyone who is in charge of attending a specific area within the company.
  • This platform has an appointment scheduler, in this way each of the users belonging to the care team will be able to organize that by placing a range of time and a size of the space for each appointment.
Carmen Rodriguez | TrustRadius Reviewer

Cons

ActiveDEMAND

  • Reporting - Though the reporting is extensive and very very good... I sometimes miss a simplified view of email opens/clicks/link clicks etc.
  • Don't get me wrong, you can get to this data in ActiveDEMAND relatively easily, the default views through the campaign dashboard are just quite detailed (which some people would probably prefer) and I just don't think that we need that level of reporting on first glance. That being said, I do love the option to drill down and uncover the complex detailed data when i do want it (ActiveDEMAND is very good at this).
  • One element of reporting that I would also like would be an event registrant report showing all registered people (this part exists) and their responses on the registration form they completed to register for the event. (These things would be dietary restrictions, industry, customized responses to other event related questions).
  • I also wish the reports autorefreshed more frequently.
  • ICS Files - Right now there are work arounds for loading an ICS file (Calendar meeting invite file) that can be accessed in campaign assets. I just wish this was more native to the tool.
  • Archive Filing - Now, first of all, it is so amazing that ActiveDEMAND even has an archiving feature... I LOVE this. One small downside, however, is that the archiving cannot be organized using a folder structure or anything. I would like to be able to group my live events together, then group my webinars together etc.
Anonymous | TrustRadius Reviewer

JustCall

  • The power dialer functionality is in Beta still I believe and isn't not intuitive to use and add contacts to the calling list. In comparison, Kixie allows a very easy one-click operation, from anywhere on the web really, to add a number and contact to a power dialing session.
  • JustCall.io bills itself as a complete phone system but its pricing structure makes using it as such more expensive than solutions like Kixie or Dialpad, at least in my experience.
  • These guys are definitely on the right track, but more focus and clarity on the messaging and use cases JustCall is best suited for would result in a better net result for everyone in my opinion.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Usability

ActiveDEMAND

No score
No answers yet
No answers on this topic

JustCall

JustCall 10.0
Based on 1 answer
Regarding the usability that I noticed in this platform, I must say that the performance it had since it was implemented was really impressive. I managed to adapt to the Call service instantly. I also managed to enjoy an excellent service when making the graphs and reports of the general calls that have been weekly or monthly. The graphing service is quite simple to use and returns the result in real time with immediate study.
Carmen Rodriguez | TrustRadius Reviewer

Support Rating

ActiveDEMAND

No score
No answers yet
No answers on this topic

JustCall

JustCall 1.0
Based on 1 answer
As I mentioned earlier, the customer service offered by this platform is not so consistent. This causes doubts not to be resolved in the appropriate time, and also causes users to present complications when adapting to the platform or at the time to use any of its functionalities. I fully trust this platform because it allows me to communicate in a general way with my entire work team, which is why I know that customer service will improve.
Carmen Rodriguez | TrustRadius Reviewer

Alternatives Considered

ActiveDEMAND

Vertical Response wasn't a full marketing platform at the time when we used it, but it was clunky and the tech support wasn't easy to use. I like the one-on-one response we get from ActiveDemand and really being on a first name basis with the folks there
Kelly Hicks | TrustRadius Reviewer

JustCall

I have used both Kixie and PhoneBurner to try to add in the type of sales calling capabilities I wanted. In 2017, neither actually 100% fit the bill.Kixie is also a full-blown sales focused dialing and VOIP platform. They have really tight integrations with Pipedrive and other CRMs and a lot of the functionality we were looking for. With all the bells and whistles it is more expensive but certainly was a good contender. As I move forward here in 2018 we're launching a call center operation for which Kixie ay be a perfect fit.PhoneBurner is another platform that provides straight-up power dialing, dialing tech, and some additional resources. It does so on top of your current VOIP provider, so you don't have to make lots of changes. They have automated voicemail drops, email drops, and more to help accelerate the sales cycle.I chose JustCall specifically for the integration with Pipedrive and SMS capability. For now, it ended up being the tool for our business.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Return on Investment

ActiveDEMAND

  • Simplified email marketing and event management
  • Better tracking of leads
  • Better intelligence about which initiatives are working well and where future opportunities lie
  • Less reliant on IT department/third party to execute our online marketing
Anonymous | TrustRadius Reviewer

JustCall

  • Overall, JustCall showed us the value of having an integrated tool to allow the execution of SMS messaging from within Pipedrive. It definitely allowed us to add in additional touchpoint that some decision makers and prospects felt more comfortable using.
  • Despite the tight integration with Pipedrive, the totality of the solution added more overhead in financial and configuration/personnel terms than we were looking for. Since we had established a great set up for our phone systems already, adding another one just to access SMS didn't make sense.
  • SMS from inside Pipedrive was the only function we were looking for. Just Call does this, and does it really well. But since we had our phones and VOIP already providing this outside of Pipedrive, it was ultimately not suitable. It became an expense for which there was not really a clear justification for in terms of ROI.
Justin Angelson, Digital and AI Solution Expert | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveDEMAND

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ActiveDEMAND Editions & Modules

Edition
Call Tracking$31
Email Marketer$72
Small Business Marketer$692
Corporate Marketer$1992
Agency Marketer$7992
  1. Per Phone Number/mth
  2. Per Month [Unlimited Users]
Additional Pricing Details

JustCall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

JustCall Editions & Modules

Edition
Basic$10.001
Pro$15.001
Enterprise$25.001
  1. per user per month
Additional Pricing Details
Outbound & incoming calling costs depend upon from where to where calls are made. It costs less to receive calls on our web-app or mobile app than to receive it on your cellular network.

Rating Summary

Likelihood to Recommend

ActiveDEMAND
9.6
JustCall
9.0

Usability

ActiveDEMAND
JustCall
10.0

Support Rating

ActiveDEMAND
JustCall
1.0

Add comparison