What users are saying about
4 Ratings
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Score 5 out of 100
7 Ratings
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Score 7.6 out of 100

Likelihood to Recommend

ActiveDEMAND

When choosing a marketing automation system, it is important to think of what exactly you want it to do. I think no matter what you are hoping to get out of a marketing automation platform, you can achieve it with ActiveDEMAND. It can be used for simple/basic marketing email sending and campaign execution or it can be used to develop a microsite, create sales and marketing kiosks, run multi-step campaigns, host protected assets or whatever you want to do with it. You can easily choose (or ignore) the modules and features to be as creative as you choose to be.
Anonymous | TrustRadius Reviewer

PFL Hybrid Experience Platform

If you're working for an organization that wants to do direct mail as a tactic, [PFL Tactile Marketing Automation is] an acceptable basic solution. They can scope out mailers, price them, and help with fulfillment. But the end results of those mailers and the eye for quality has been questionable on occasion from my experience.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

ActiveDEMAND
9.5
PFL Hybrid Experience Platform
WYSIWYG email editor
ActiveDEMAND
9.2
PFL Hybrid Experience Platform
Dynamic content
ActiveDEMAND
9.6
PFL Hybrid Experience Platform
Ability to test dynamic content
ActiveDEMAND
9.6
PFL Hybrid Experience Platform
Landing pages
ActiveDEMAND
9.0
PFL Hybrid Experience Platform
A/B testing
ActiveDEMAND
9.6
PFL Hybrid Experience Platform
Mobile optimization
ActiveDEMAND
9.6
PFL Hybrid Experience Platform
Email deliverability reporting
ActiveDEMAND
9.6
PFL Hybrid Experience Platform
List management
ActiveDEMAND
9.2
PFL Hybrid Experience Platform
Triggered drip sequences
ActiveDEMAND
9.6
PFL Hybrid Experience Platform

Lead Management

ActiveDEMAND
9.0
PFL Hybrid Experience Platform
Lead nurturing
ActiveDEMAND
9.6
PFL Hybrid Experience Platform
Lead scoring and grading
ActiveDEMAND
9.0
PFL Hybrid Experience Platform
Data quality management
ActiveDEMAND
8.6
PFL Hybrid Experience Platform
Automated sales alerts and tasks
ActiveDEMAND
8.6
PFL Hybrid Experience Platform

Campaign Management

ActiveDEMAND
9.4
PFL Hybrid Experience Platform
Calendaring
ActiveDEMAND
9.6
PFL Hybrid Experience Platform
Event/webinar marketing
ActiveDEMAND
9.2
PFL Hybrid Experience Platform

Social Media Marketing

ActiveDEMAND
8.6
PFL Hybrid Experience Platform
Social sharing and campaigns
ActiveDEMAND
8.6
PFL Hybrid Experience Platform
Social profile integration
ActiveDEMAND
8.6
PFL Hybrid Experience Platform

Reporting & Analytics

ActiveDEMAND
9.2
PFL Hybrid Experience Platform
Dashboards
ActiveDEMAND
8.8
PFL Hybrid Experience Platform
Standard reports
ActiveDEMAND
9.2
PFL Hybrid Experience Platform
Custom reports
ActiveDEMAND
9.6
PFL Hybrid Experience Platform

Platform & Infrastructure

ActiveDEMAND
9.6
PFL Hybrid Experience Platform
API
ActiveDEMAND
9.0
PFL Hybrid Experience Platform
Role-based workflow & approvals
ActiveDEMAND
9.0
PFL Hybrid Experience Platform
Customizability
ActiveDEMAND
9.6
PFL Hybrid Experience Platform
Integration with Salesforce.com
ActiveDEMAND
10.0
PFL Hybrid Experience Platform
Integration with Microsoft Dynamics CRM
ActiveDEMAND
10.0
PFL Hybrid Experience Platform
Integration with SugarCRM
ActiveDEMAND
10.0
PFL Hybrid Experience Platform

Pros

ActiveDEMAND

  • Customer Service - this company EXCELS at customer service, always answering our questions and being helpful.
  • Innovative Ideas - they stay on top of the trends in marketing, offer ways for us to incorporate these items into our efforts.
  • Friendly staff - the staff at ActiveDEMAND are great to work with and are responsive to our needs.
Kelly Hicks | TrustRadius Reviewer

PFL Hybrid Experience Platform

  • Easy for sales to control direct mail.
  • Great at tracking success rates.
Anonymous | TrustRadius Reviewer

Cons

ActiveDEMAND

  • Reporting - Though the reporting is extensive and very very good... I sometimes miss a simplified view of email opens/clicks/link clicks etc.
  • Don't get me wrong, you can get to this data in ActiveDEMAND relatively easily, the default views through the campaign dashboard are just quite detailed (which some people would probably prefer) and I just don't think that we need that level of reporting on first glance. That being said, I do love the option to drill down and uncover the complex detailed data when i do want it (ActiveDEMAND is very good at this).
  • One element of reporting that I would also like would be an event registrant report showing all registered people (this part exists) and their responses on the registration form they completed to register for the event. (These things would be dietary restrictions, industry, customized responses to other event related questions).
  • I also wish the reports autorefreshed more frequently.
  • ICS Files - Right now there are work arounds for loading an ICS file (Calendar meeting invite file) that can be accessed in campaign assets. I just wish this was more native to the tool.
  • Archive Filing - Now, first of all, it is so amazing that ActiveDEMAND even has an archiving feature... I LOVE this. One small downside, however, is that the archiving cannot be organized using a folder structure or anything. I would like to be able to group my live events together, then group my webinars together etc.
Anonymous | TrustRadius Reviewer

PFL Hybrid Experience Platform

  • Some of the packages they've sent out on our behalf arrive broken, even if we use the packaging they recommended.
  • We've had instances of them sending out the wrong mailers based on the orders we've triggered.
  • Before we agreed to the integration with Marketo, there were a lot of issues triggering orders successfully that required direct intervention from their team.
Anonymous | TrustRadius Reviewer

Support Rating

ActiveDEMAND

No score
No answers yet
No answers on this topic

PFL Hybrid Experience Platform

PFL Hybrid Experience Platform 8.0
Based on 1 answer
Support and account management is good, it can just take a while to go through all the steps to get something live
Anonymous | TrustRadius Reviewer

Alternatives Considered

ActiveDEMAND

Vertical Response wasn't a full marketing platform at the time when we used it, but it was clunky and the tech support wasn't easy to use. I like the one-on-one response we get from ActiveDemand and really being on a first name basis with the folks there
Kelly Hicks | TrustRadius Reviewer

PFL Hybrid Experience Platform

I've never used any other competitive solutions.
Anonymous | TrustRadius Reviewer

Scalability

ActiveDEMAND

No score
No answers yet
No answers on this topic

PFL Hybrid Experience Platform

PFL Hybrid Experience Platform 8.0
Based on 1 answer
It does take a while to launch or re-launch a campaign, which can make it difficult to pivot quickly. However, if you're integrated with Marketo, then PFL is as scalable as your database and marketing strategy! The sky is the limit in terms of creativity. Post launch, the program is hands-off apart from report monitoring and potential optimization tweaks.
Anonymous | TrustRadius Reviewer

Return on Investment

ActiveDEMAND

  • Simplified email marketing and event management
  • Better tracking of leads
  • Better intelligence about which initiatives are working well and where future opportunities lie
  • Less reliant on IT department/third party to execute our online marketing
Anonymous | TrustRadius Reviewer

PFL Hybrid Experience Platform

  • We've sometimes struggled to maintain a positive ROI due to some issues with packages not arriving, arriving broken, or including the wrong items.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveDEMAND

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ActiveDEMAND Editions & Modules

Edition
Call Tracking$31
Email Marketer$72
Small Business Marketer$692
Corporate Marketer$1992
Agency Marketer$7992
  1. Per Phone Number/mth
  2. Per Month [Unlimited Users]
Additional Pricing Details

PFL Hybrid Experience Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
Starting at $10,000

PFL Hybrid Experience Platform Editions & Modules

Additional Pricing Details
Contact us for more information and to request a custom quote: https://www.pfl.com/discover-how-to-start/

Rating Summary

Likelihood to Recommend

ActiveDEMAND
9.6
PFL Hybrid Experience Platform
6.7

Support Rating

ActiveDEMAND
PFL Hybrid Experience Platform
8.0

Scalability

ActiveDEMAND
PFL Hybrid Experience Platform
8.0

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