ActiveDocs vs. Conga Composer

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveDocs
Score 9.2 out of 10
N/A
ActiveDocs is a document management software offering from ActiveDocs.N/A
Conga Document Generation
Score 8.5 out of 10
N/A
Conga Document Generation solutions (including Conga Composer and Conga Collaborate) is a solution that helps organization is designed to help organizations streamline the creation and distribution of Salesforce reports. The solution can be used to generate invoices & receipts, proposals and quotes.
$20
per month per user
Pricing
ActiveDocsConga Composer
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActiveDocsConga Document Generation
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
User Ratings
ActiveDocsConga Composer
Likelihood to Recommend
9.0
(4 ratings)
8.3
(42 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(4 ratings)
Usability
9.0
(1 ratings)
8.6
(3 ratings)
Performance
8.0
(2 ratings)
9.0
(2 ratings)
Support Rating
8.0
(2 ratings)
9.4
(6 ratings)
Implementation Rating
-
(0 ratings)
6.0
(2 ratings)
Ease of integration
10.0
(1 ratings)
9.0
(2 ratings)
User Testimonials
ActiveDocsConga Composer
Likelihood to Recommend
ActiveDocs
There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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Conga
If you have a sales team that has several sales departments or has a sales team with many different functions that need to be able to quickly generate contracts of multiple types on the fly, CongaSign and Collaborate are good options. You will have to spend some time with engineering to get it properly configured, however, and it does have a learning curve for less tech-savvy users.
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Pros
ActiveDocs
  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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Conga
  • Store and manage content with an unlimited repository.
  • With Collaborate, you can automate the tedious, manual tasks that eat up time that could be better spent on revenue-driving activities.
  • Generate, share, and edit documents in real-time while freeing up time to focus on customers.
  • Collaborate offers secure, real-time document collaboration that allows you to collect legally binding signatures.
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Cons
ActiveDocs
  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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Conga
  • It could be much faster for SMB teams.
  • It would be nice if there was more customization for organizations that have SMB, enterprise, mid-market instead of having it all used the same.
  • Their support team could be a little stronger/quicker to help.
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Likelihood to Renew
ActiveDocs
No answers on this topic
Conga
Though I love how easily Conga Composer ties into Salesforce and its given analytics, it takes a lot of data entry to get up and running. I don't love that sometimes queries can take a long time to pull. I like keeping our marketing templates consistent via templates in the system. Pulling multiple objects into one report is fantastic too.
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Usability
ActiveDocs
Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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Conga
It's a fantastic platform as is, but there's always an opportunity to squeeze a little optimization into the fold. I am of the belief that the user should be looking left to go backwards, right to go forwards, up to the right for support, and hitting the menus for other commands. Sometimes I go to advance and I'm hit with the message that I have to save first... so I have to click a button up top to save, then back down to advance. I think a "Save and Continue" in places is appropriate.
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Performance
ActiveDocs
The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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Conga
This product appears to work well. It was not a fit for us this time, but we would consider in future
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Support Rating
ActiveDocs
ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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Conga
Their support team is top-notch--very quick to reach out to help on any issues or questions we have.
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Implementation Rating
ActiveDocs
No answers on this topic
Conga
Took a while to do but overall fine, did it myself
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Alternatives Considered
ActiveDocs
In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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Conga
We have not been able to find an offering that allowed for the level of customization or could handle the complexity of the solutions we've built using Conga's products. We selected Conga originally as it was recommended at the time (2012) and there weren't any better alternatives - but we have looked recently and still can't find anything better.
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Return on Investment
ActiveDocs
  • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
  • Easy and quick editing.
  • Really flexible and simple to set up
  • Helped us achieve a much higher level of efficiency in our daily operations.
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Conga
  • The integration of Conga Composer is helping me a lot in writing documents easily.
  • I can easily combine data from various Salesforce objects into a single document and combine multiple ones into one.
  • It can easily adapt according to the needs of the organization which makes it a more reliable and more effective platform to create documents easily.
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