What users are saying about
10 Ratings
12 Ratings
10 Ratings
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Score 9 out of 100
12 Ratings
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Score 7.7 out of 100

Attribute Ratings

  • ActiveDocs is rated higher in 2 areas: Likelihood to Recommend, Usability
  • HotDocs is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.0

ActiveDocs

90%
4 Ratings
7.4

HotDocs

74%
9 Ratings

Usability

9.0

ActiveDocs

90%
1 Rating
5.0

HotDocs

50%
1 Rating

Performance

8.0

ActiveDocs

80%
2 Ratings

HotDocs

N/A
0 Ratings

Support Rating

8.0

ActiveDocs

80%
2 Ratings
8.2

HotDocs

82%
3 Ratings

Implementation Rating

ActiveDocs

N/A
0 Ratings
4.0

HotDocs

40%
2 Ratings

Ease of integration

10.0

ActiveDocs

100%
1 Rating

HotDocs

N/A
0 Ratings

Likelihood to Recommend

ActiveDocs

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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AbacusNext

It is well suited in the organisations which deals with lots of paper work like legal, teaching, research, etc as they need similar kind of documents again and again. In a typical office set up it is of great use by human resource, marketing and legal department. Hot docs is not suitable if you have a proprietary or solo business as it do not caters to them.
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Pros

ActiveDocs

  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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AbacusNext

  • Personalized training. We were able to get an expert on a video call who walked us through solutions to each of our unique problems (i.e. all fifty states have different notary blocks, how can we auto-populate it when the state of the deal is selected?).
  • Team access. Multiple people can work with the templates at once, thus allowing the members of our team who deal with financials to work on their documents while others focus on the organizational and legal documents.
  • Once you have successfully drafted your templates, it runs incredibly smooth (barring any minor hiccups that happen with software updates) and efficiently.
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Cons

ActiveDocs

  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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AbacusNext

  • Most HotDocs templates demand high-level code. This includes complicated Word codes
  • Using HotDocs is incredibly user-friendly. Creating and maintaining templates is a programming task
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Pricing Details

ActiveDocs

Starting Price

Editions & Modules

ActiveDocs editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    HotDocs

    Starting Price

    $0

    Editions & Modules

    HotDocs editions and modules pricing
    EditionModules
    Basic251
    EnterpriseContact sales team2

    Footnotes

    1. per user/per month
    2. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    ActiveDocs

    Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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    AbacusNext

    Could be more intuitive - could even "suggest" fill-ins with the option to take or not take the suggestion.
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    Performance

    ActiveDocs

    The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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    AbacusNext

    No answers on this topic

    Support Rating

    ActiveDocs

    ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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    AbacusNext

    I haven't had to contact HotDocs very often for support. I suppose I rated them mid-level simply because I would like to see more online training options or white papers to view to assist with learning. I want to understand how to do something versus having it done for me.
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    Implementation Rating

    ActiveDocs

    No answers on this topic

    AbacusNext

    If you use WordPerfect X9 - choose"no word-processing software."
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    Alternatives Considered

    ActiveDocs

    In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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    AbacusNext

    I haven't evaluated other products. We are so used to HotDocs that it would be difficult for us to switch to something else. We continue to use HotDocs because switching cost is high once you have already started. Be careful before beginning to use this program, as it is hard to breakaway.
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    Return on Investment

    ActiveDocs

    • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
    • Easy and quick editing.
    • Really flexible and simple to set up
    • Helped us achieve a much higher level of efficiency in our daily operations.
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    AbacusNext

    • Time savings by employees when generating documents mean better ROI efficiency for labor.
    • Faster, more accurate turnaround for documents needing to be generated from templates.
    • Large capital expenditure depending on the number of users and developers.
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