ActiveDocs vs. HotDocs by CARET

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveDocs
Score 9.0 out of 10
N/A
ActiveDocs is a document management software offering from ActiveDocs.N/A
HotDocs by CARET
Score 8.6 out of 10
N/A
HotDocs is a document automation and assembly software product, acquired and now supported by AbacusNext since 2017.
$25
per user/per month
Pricing
ActiveDocsHotDocs by CARET
Editions & Modules
No answers on this topic
Basic
$25
per user/per month
Enterprise
Contact sales team
Offerings
Pricing Offerings
ActiveDocsHotDocs by CARET
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActiveDocsHotDocs by CARET
Considered Both Products
ActiveDocs
Chose ActiveDocs
ActiveDocs and HotDocs are very similar. HotDocs requires training or a technically savvy mind to pick up and run with. ActiveDocs seems much more user-friendly and easy to use. HotDocs, however, can produce some very intricate documents based on the templates. Both use rules …
HotDocs by CARET
Top Pros
Top Cons
Best Alternatives
ActiveDocsHotDocs by CARET
Small Businesses
Jotform
Jotform
Score 8.7 out of 10
Jotform
Jotform
Score 8.7 out of 10
Medium-sized Companies
Jotform
Jotform
Score 8.7 out of 10
PandaDoc
PandaDoc
Score 8.9 out of 10
Enterprises
Conga Composer
Conga Composer
Score 8.8 out of 10
Conga Composer
Conga Composer
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveDocsHotDocs by CARET
Likelihood to Recommend
9.0
(4 ratings)
7.4
(9 ratings)
Usability
9.0
(1 ratings)
5.0
(1 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(1 ratings)
8.5
(2 ratings)
Implementation Rating
-
(0 ratings)
4.0
(1 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ActiveDocsHotDocs by CARET
Likelihood to Recommend
ActiveDocs
There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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CARET (Abacus Data Systems, Inc. )
It is well suited in the organisations which deals with lots of paper work like legal, teaching, research, etc as they need similar kind of documents again and again. In a typical office set up it is of great use by human resource, marketing and legal department. Hot docs is not suitable if you have a proprietary or solo business as it do not caters to them.
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Pros
ActiveDocs
  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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CARET (Abacus Data Systems, Inc. )
  • Personalized training. We were able to get an expert on a video call who walked us through solutions to each of our unique problems (i.e. all fifty states have different notary blocks, how can we auto-populate it when the state of the deal is selected?).
  • Team access. Multiple people can work with the templates at once, thus allowing the members of our team who deal with financials to work on their documents while others focus on the organizational and legal documents.
  • Once you have successfully drafted your templates, it runs incredibly smooth (barring any minor hiccups that happen with software updates) and efficiently.
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Cons
ActiveDocs
  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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CARET (Abacus Data Systems, Inc. )
  • Most HotDocs templates demand high-level code. This includes complicated Word codes
  • Using HotDocs is incredibly user-friendly. Creating and maintaining templates is a programming task
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Usability
ActiveDocs
Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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CARET (Abacus Data Systems, Inc. )
Could be more intuitive - could even "suggest" fill-ins with the option to take or not take the suggestion.
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Performance
ActiveDocs
The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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CARET (Abacus Data Systems, Inc. )
No answers on this topic
Support Rating
ActiveDocs
ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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CARET (Abacus Data Systems, Inc. )
I haven't had to contact HotDocs very often for support. I suppose I rated them mid-level simply because I would like to see more online training options or white papers to view to assist with learning. I want to understand how to do something versus having it done for me.
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Implementation Rating
ActiveDocs
No answers on this topic
CARET (Abacus Data Systems, Inc. )
If you use WordPerfect X9 - choose"no word-processing software."
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Alternatives Considered
ActiveDocs
In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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CARET (Abacus Data Systems, Inc. )
I haven't evaluated other products. We are so used to HotDocs that it would be difficult for us to switch to something else. We continue to use HotDocs because switching cost is high once you have already started. Be careful before beginning to use this program, as it is hard to breakaway.
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Return on Investment
ActiveDocs
  • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
  • Easy and quick editing.
  • Really flexible and simple to set up
  • Helped us achieve a much higher level of efficiency in our daily operations.
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CARET (Abacus Data Systems, Inc. )
  • Time savings by employees when generating documents mean better ROI efficiency for labor.
  • Faster, more accurate turnaround for documents needing to be generated from templates.
  • Large capital expenditure depending on the number of users and developers.
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ScreenShots