ActiveDocs vs. OpenText Content Suite Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActiveDocs
Score 9.0 out of 10
N/A
ActiveDocs is a document management software offering from ActiveDocs.N/A
OpenText Content Suite Platform
Score 8.5 out of 10
N/A
The OpenText Content Suite Platform oversees the lifecycle management of information across the enterprise from capture through archiving and disposition. With agile information governance to address the latest data governance and data privacy best practices, the vendor states their Content Suite reduces risk and empowers organizations to focus on using information to drive strategic growth and productivity.N/A
Pricing
ActiveDocsOpenText Content Suite Platform
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ActiveDocsOpenText Content Suite Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActiveDocsOpenText Content Suite Platform
Top Pros
Top Cons
Features
ActiveDocsOpenText Content Suite Platform
Enterprise Content Management
Comparison of Enterprise Content Management features of Product A and Product B
ActiveDocs
-
Ratings
OpenText Content Suite Platform
7.8
6 Ratings
7% below category average
Content capture & imaging00 Ratings9.36 Ratings
File sync, storage & archiving00 Ratings8.96 Ratings
Document management00 Ratings9.06 Ratings
Records management00 Ratings8.95 Ratings
Content search & retrieval00 Ratings9.06 Ratings
Enterprise content collaboration00 Ratings8.96 Ratings
Content publishing & creation00 Ratings4.75 Ratings
Security, risk management & information governance00 Ratings6.75 Ratings
Contract lifecycle management00 Ratings9.86 Ratings
Automated workflows00 Ratings7.35 Ratings
Artificial intelligence00 Ratings4.74 Ratings
Mobile support00 Ratings5.24 Ratings
Integration00 Ratings8.95 Ratings
Best Alternatives
ActiveDocsOpenText Content Suite Platform
Small Businesses
Jotform
Jotform
Score 8.9 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.5 out of 10
Medium-sized Companies
Responsive
Responsive
Score 7.8 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
Enterprises
Responsive
Responsive
Score 7.8 out of 10
MediaValet
MediaValet
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ActiveDocsOpenText Content Suite Platform
Likelihood to Recommend
9.0
(4 ratings)
9.9
(8 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Usability
9.0
(1 ratings)
8.0
(1 ratings)
Availability
-
(0 ratings)
8.0
(2 ratings)
Performance
8.0
(2 ratings)
8.0
(2 ratings)
Support Rating
8.0
(2 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.0
(2 ratings)
Ease of integration
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
ActiveDocsOpenText Content Suite Platform
Likelihood to Recommend
ActiveDocs
There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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OpenText
Great for content management and records even for organizations whose staff are not much experienced in the technical backgrounds as it's easy to use and no previous knowledge on HTML is required. It is great for storing invoices and payment proofs and for organizations dealing with global clients for general use documents.
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Pros
ActiveDocs
  • The User Interface was pleasant to use.
  • it is a very intuitive software
  • the available templates help and facilitate the day-to-day work
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OpenText
  • Document Management is being done well since it allows you to put in a corporate folder structure that applies to the business unit you currently work in.
  • Records Management works well in this organisation as it allows you to classify the document according to the file plan, as well as manage it according to the retention schedule for tat file plan.
  • The ability to collaborate on files works really well. You can share with users within your group, as well as allow other users access to the files for either read access to read/write access.
  • Access control of the folder and even individual files allows you to ensure only necessary people can have the right type of access. This is especially welcome in the government environment where document management is of utmost importance.
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Cons
ActiveDocs
  • Template could be better by adding features that make it easier for users.
  • Some features are missing like image editing, and SEO management.
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OpenText
  • The user interface and configurability of that interface lack a lot of flexibility and modern tools.
  • There needs to be stronger and more powerful integration to electronic forms and workflow capabilities which are core to modern ECM.
  • Management of audit and content history needs to be modernized and made more dynamic and sustainable.
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Likelihood to Renew
ActiveDocs
No answers on this topic
OpenText
The staff is comfortable with it and I doubt they'd change at this point.
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Usability
ActiveDocs
Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
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OpenText
The interface is easy to understand and learn quickly.
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Reliability and Availability
ActiveDocs
No answers on this topic
OpenText
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
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Performance
ActiveDocs
The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
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OpenText
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
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Support Rating
ActiveDocs
ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
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OpenText
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
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Implementation Rating
ActiveDocs
No answers on this topic
OpenText
No, it's pretty easy to implement and use.
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Alternatives Considered
ActiveDocs
In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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OpenText
Having used OpenText Content Suite for a long time, I can say it stands the competition. It offers many versions which is unlike many products in its category. Also, while it is not affordable, I believe the cost is justified considering what a business can achieve with this software.
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Return on Investment
ActiveDocs
  • ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
  • Easy and quick editing.
  • Really flexible and simple to set up
  • Helped us achieve a much higher level of efficiency in our daily operations.
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OpenText
  • With OpenText Content Suite, we can easily keep documents safe
  • Document collaboration is easy with OpenText
  • We can easily handle invoicing and automation thanks to features such as content capture and imaging.
  • With OpenText Content Suite, there is better file sync and archiving
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ScreenShots