ActiveDocs vs. PaperTrail

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.

Incentivized

It is very easy to use. We utilize it to save and show the logs for as many apps as we want. You can use it as an addon on Heroku.

Incentivized

• The User Interface was pleasant to use.
• it is a very intuitive software
• the available templates help and facilitate the day-to-day work

Incentivized

• PaperTrail is less expensive than many of its competitors.
• PaperTrail is very easy to set up; you can start collecting logs in no time.
• It is easy to configure email alerts and Slack integrations with PaperTrail.

Incentivized

• Template could be better by adding features that make it easier for users.
• Some features are missing like image editing, and SEO management.

Incentivized

• Interface is aging and in need of a re-write. It's functional, but not all that nice to work with
• While the logs are near-real-time, they could greatly improve the speed at which logs are available in the UI
• Pricing plans are not all that competitive with newer offerings with other companies

Incentivized

Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.

Incentivized

PaperTrail has become a basic app for me to save and see app logs. It is very easy to use, very intuitive and easy to customize. The feature I like most is that we can use it with several apps at same time.

Incentivized

The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.

Incentivized

PaperTrail's live-tailing performance is adequate and searches over the recent history load quickly. Searching over long periods of time can be extremely slow, however.

Incentivized

ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.

Incentivized

In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.

Incentivized

I only used Logz.io for a very brief time. It seemed a bit more difficult to setup than Papertrail.

Incentivized

• ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills.
• Easy and quick editing.
• Really flexible and simple to set up
• Helped us achieve a much higher level of efficiency in our daily operations.

Incentivized

• Free plan is sufficient for development and small services, and the paid plans are very cheap at low log volume. For us, the price is right with PaperTrail - though I can't speak to how their pricing compares at very high volumes.
• Adding cloud-logging to your apps can really speed up development and debugging - the impact to engineering productivity cannot be understated.

Incentivized