Likelihood to Recommend
There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
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We transformed a paper-intensive operation, child support enforcement, to an almost completely electronic environment. Our child support case managers can now easily find all case file documentation (no longer searching through the file room or on someone's desk) and have access to these files from any secure location, including the court room where we need these documents during the hearings.
Read full review Pros The User Interface was pleasant to use. it is a very intuitive software the available templates help and facilitate the day-to-day work Read full review Easy to add content in a user friendly manner. Provides significant control over of the notification and workflow process. Enables document access from just about anywhere. Integrates with a significant number of modern systems. Read full review Cons Template could be better by adding features that make it easier for users. Some features are missing like image editing, and SEO management. Read full review MaxxVault has several products that can and do all work together, but it can be tough to articulate the various product names. Read full review Usability
Very good usability overall. Any user can pick this up and run with it.
, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
Read full review Performance
The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
Read full review Support Rating
ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
Read full review Alternatives Considered
In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
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We are currently using both programs. But it would be better if they were to sync together.
Read full review Return on Investment ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills. Easy and quick editing. Really flexible and simple to set up Helped us achieve a much higher level of efficiency in our daily operations. Read full review We scaled down our file room size and cut our leasing costs. We transformed several processes from iterative physical hand-offs to being completely done within MaxxVault workflow. The turnaround for a few of these processes went from days to minutes. Read full review ScreenShots