Likelihood to Recommend There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
Read full review HighQ Collaborate is well suited to situations where a law firm maintains numerous documents for a client and the client needs access to them on a regular basis. For example, we may store the client's minute book (which is relatively common for a large corporate law firm to do), but the client may need access to documents in that minute book on a regular basis. Likewise, we have an internal system at the firm for hosting digital versions of closing books, however, many clients would not have a similar system because they would only receive closing books irregularly. USBs get lost and the client might not want to put the closing book on the main server where anyone can access it. By putting the closing book on the extranet site, the individuals in the client's organization who should be able to access the closing book can do so.
Read full review Pros The User Interface was pleasant to use. it is a very intuitive software the available templates help and facilitate the day-to-day work Read full review Document sharing. This product makes it easy to upload, review and organize documents related to a particular project or matter. Permissions. Collaborate allows very granular permissions to be assigned for shared documents and administrative activities such as workflows. Reliability. The product is cloud-based and rarely, if ever, unavailable. Read full review Cons Template could be better by adding features that make it easier for users. Some features are missing like image editing, and SEO management. Read full review It is just not that exciting. We host documents on there for clients but the extranet sites have ultimately turned out to not be a product that our clients are clamoring for or that we are regularly pushing. Read full review Usability Very good usability overall. Any user can pick this up and run with it.
HotDocs , the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
Read full review Performance The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
Read full review Support Rating ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
Read full review The interface is easy to use and overall the software seems pretty robust (I haven't had any crashes yet), so I haven't had to use the support very often. Likewise, I don't think I've ever had a client e-mail me with questions or issues - the software is pretty idiot-proof.
Read full review Alternatives Considered In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
Read full review I feel that HighQ does not really have any real competition in this space because it simply accomplishes its goals far better than the competition at lower cost, while requiring less training and administration.
Read full review Return on Investment ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills. Easy and quick editing. Really flexible and simple to set up Helped us achieve a much higher level of efficiency in our daily operations. Read full review Permits fairly simple administration by a single person for hundreds of Extranets One shop stopping for reliable, secure document sharing and signing with external parties Simple enough to use that internal and external users do not need training to take advantage of the product. Read full review ScreenShots