Likelihood to Recommend There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
Read full review Ease of navigation is probably the top seller for me. I might work on a dozen or more separate files per day and I need to be able to switch between files efficiently, especially when asked to find something quickly. Naming conventions are simple and easy to use. Searching for a document, even when there are hundreds, is pretty simple and straight forward.
Read full review Pros The User Interface was pleasant to use. it is a very intuitive software the available templates help and facilitate the day-to-day work Read full review Forced structure via hooking into every day applications and producing Worldox Open and Save constructs versus the standard application Open and Save menus. Extreme customization options including cabinets, folders, and document types. The indexing system is very useful for locating documents by name, body, date, etc. Read full review Cons Template could be better by adding features that make it easier for users. Some features are missing like image editing, and SEO management. Read full review Cloud product is a little lacking Little bit of learning curve out of the box For a larger organization, may need to dedicate a resource to manage the program Read full review Usability Very good usability overall. Any user can pick this up and run with it.
HotDocs , the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
Read full review Performance The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
Read full review Support Rating ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
Read full review Alternatives Considered In relation to other software that have a functionality similar to ActiveDocs, they don't even compare in relation to the interface, I didn't use all the software available on the market, but the ones I used and I can compare, ActiveDocs is without a doubt the best among them. We really likes the interface.
Read full review Better due to the depth of document preservation options.
Read full review Return on Investment ActiveDocs allows us to create, edit and validate any type of content quickly and with no coding skills. Easy and quick editing. Really flexible and simple to set up Helped us achieve a much higher level of efficiency in our daily operations. Read full review Greatly improved productivity for users via searching, favorites, and forced organization. Versioning and document preview can also improve productivity versus opening individual files. Can require a "revolutionary" change in the workflow as the application's Open and Save prompts are radically different than normal application usage. Read full review ScreenShots