What users are saying about
4 Ratings
17 Ratings
4 Ratings
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Score 7.2 out of 100
17 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

ActiveDocs

There are not a lot of competitors to compare this product with, but ActiveDocs holds its own as a very useful software for the need. I recommend doing a demo to see how the process works, but it's rather streamlined and easy to create a template and produce a document from it.
Derek Schroeder | TrustRadius Reviewer

XM Fax

XMedius is well suited for a large business with hundreds of fax numbers. Could you imagine trying to manage 1000 individual fax machines? That would be a nightmare! Instead it's all in one neat place
Jon Loane | TrustRadius Reviewer

Pros

ActiveDocs

  • Easy to use for basic users, extremely configurable for advanced users.
  • Deep Microsoft Word integration ensuring consistent document output.
Anonymous | TrustRadius Reviewer

XM Fax

  • Faxes deliver straight to your email, no paper waste, high availability, can be access through email applications, web browser or handheld devices
  • Sending faxes are easy as simple composing email. You can attach different types of document.
  • Customized faxing profiles for outbound faxing, create multiple formats (layouts) for incoming or outgoing faxes
  • Great tech support
Anonymous | TrustRadius Reviewer

Cons

ActiveDocs

  • The built-in template designs are a bit lackluster. While there are numerous, they all have the same blase style and formatting
  • The built-in template designs are not very diverse and could be expanded upon.
Derek Schroeder | TrustRadius Reviewer

XM Fax

  • Error logs include error codes, but sometimes it is hard to understand what it means. Either a shared documentation or detailed error log might help end users better to detect any issue on fax requests.
Lucy Kang | TrustRadius Reviewer

Usability

ActiveDocs

ActiveDocs 9.0
Based on 1 answer
Very good usability overall. Any user can pick this up and run with it. HotDocs, the closest competitor, has similar end-user usability, but from a designer of templates perspective, ActiveDocs definitely has the edge in this regard. I would recommend this for any company that mass produces documents from templates as deliverables.
Derek Schroeder | TrustRadius Reviewer

XM Fax

No score
No answers yet
No answers on this topic

Performance

ActiveDocs

ActiveDocs 8.0
Based on 1 answer
The software overall is very excellent. It responds quickly and produces documents well. The integration with systems makes data input easy. Questions can be designed to allow further expansion of template creation/customization. The rules section is very useful for complicated If/Than/Else style templates. Although experience and training help, the software is very user-friendly out of the box.
Derek Schroeder | TrustRadius Reviewer

XM Fax

No score
No answers yet
No answers on this topic

Support Rating

ActiveDocs

ActiveDocs 8.0
Based on 1 answer
ActiveDocs can be a considerably complex product because your use cases can be potentially endless. In our experience, when we have come across a problem or issue with the product ActiveDoc's support has always responded to our queries within 24 hours. Support is only provided via email in 95% of cases. Each year your support and maintenance includes support hours. These are used when you contact support and your issue is not found to be a bug or problem with the product (completely fair and understandable). When we've identified or discovered bugs (mainly with the latest version of Word) it is patched by the next release. They typically release about 4-5 updates per year.
Anonymous | TrustRadius Reviewer

XM Fax

No score
No answers yet
No answers on this topic

Alternatives Considered

ActiveDocs

ActiveDocs and HotDocs are very similar. HotDocs requires training or a technically savvy mind to pick up and run with. ActiveDocs seems much more user-friendly and easy to use. HotDocs, however, can produce some very intricate documents based on the templates. Both use rules and question-based information intake. Another benefit of ActiveDocs is its integration with numerous systems including Office 365.
Derek Schroeder | TrustRadius Reviewer

XM Fax

XMedius does faxing for a quick response from an end user where Egnyte is best suited for secure file transfer.
Dorothy Spencer | TrustRadius Reviewer

Return on Investment

ActiveDocs

  • Repeatable, consistent output ensures document generation isn't where time can be wasted.
  • Stringent logic ensures compliance and removes the opportunity for user error.
Anonymous | TrustRadius Reviewer

XM Fax

  • Overall it expedites approvals when an approving authority is mobile, effectively helping to ensure no slow down in business.
  • It works wherever you are so nobody is waiting for an approval and even people outside the company can use it.
Troy Baldwin | TrustRadius Reviewer

Screenshots

Pricing Details

ActiveDocs

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

XM Fax

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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