What users are saying about

ActivTrak vs OnShift

ActivTrak
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60 Ratings
OnShift
1 Rating

ActivTrak

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60 Ratings
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Score 8.1 out of 100

Based on 60 reviews and ratings

OnShift

1 Rating
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Score 10 out of 100

Based on 1 reviews and ratings

Likelihood to Recommend

ActivTrak

I have recommended free ActivTrak for several people wanting to keep tabs on their kids at home and professionally because [of] how well it scales [is] great. Would recommend it on an older computer or to someone with a very slow or internet connection.

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Michael Wright | TrustRadius Reviewer
Michael Wright
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OnShift

Well suited: managing schedules, filling open shifts, printing schedules, PBJ, integration with payroll software (ADP).Less appropriate: Text2HIre software, ability to change schedule format for employees to easily understand/read.

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Stephanie Swap | TrustRadius Reviewer
Stephanie Swap
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Feature Rating Comparison

Workforce Analytics

ActivTrak
7.5
OnShift
—
Automated data collection
ActivTrak
8.0
OnShift
—
Data analysis
ActivTrak
7.7
OnShift
—
Benchmarking
ActivTrak
7.2
OnShift
—
Pre-built content
ActivTrak
7.3
OnShift
—
Data management
ActivTrak
7.6
OnShift
—
Self-service insights
ActivTrak
7.2
OnShift
—

Pros

ActivTrak

  • The alarms feature is wonderful. In the past, we have had employees save company files to an external device and we had no idea. Having the ability to trigger an alarm and capture screenshots when this occurs is extremely helpful.
  • The analytics provide a good bit of insight. For example, we have an employee who wasn't getting any work done, because he was constantly evaluating software that would make his job easier. We were easily able to see what he was spending his time on by using reports as well as looking at the dashboard where you are able to view a breakdown of categories.
  • Screen capturing is extremely beneficial. Instead of trying to piece a puzzle together, you can simply view the screenshot.

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Kelly Smith | TrustRadius Reviewer
Kelly Smith
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OnShift

  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.

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Stephanie Swap | TrustRadius Reviewer
Stephanie Swap
View all 1 answers on this topic

Cons

ActivTrak

  • Agent sometimes stops reporting for no apparent reason, causing discrepancies of data.
  • There is no information about software limitations or restrictions, we found out that the agent doesn't work on older versions of MAC OS.
  • Uninstalling agent from a machine sometimes does not cause it to stop showing as a user on the list, it just stops it from reporting data

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Anonymous | TrustRadius Reviewer
Verified User
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OnShift

  • OnShift's Text2Hire software for texting current applicants is not as flexible as other platforms and too pricey for the quality of the product.
  • Downloading schedules to an Excel file or spreadsheet that is easy for employees to read and understand is an issue.

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Stephanie Swap | TrustRadius Reviewer
Stephanie Swap
View all 1 answers on this topic

Likelihood to Renew

ActivTrak

ActivTrak 9.1
Based on 1 answer
We have found it to be an invaluable tool to increate employee productivity and focus.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

OnShift

No score
No answers yet
No answers on this topic

Usability

ActivTrak

ActivTrak 8.1
Based on 27 answers
ActivTrak is a great program but it takes some getting used to while navigating all the menus and dialing down to a specific employee and sometimes the data doesn't appear like you'd hope. It can take a while to remember how to do something if you don't use it consistently. No single person manages our program so sometimes we need a refresher when accessing data after a few months but that usually applies to most applications.

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Andy Schreiber | TrustRadius Reviewer
Andy Schreiber
View all 27 answers on this topic

OnShift

No score
No answers yet
No answers on this topic

Reliability and Availability

ActivTrak

ActivTrak 8.2
Based on 1 answer
It's never been down.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

OnShift

No score
No answers yet
No answers on this topic

Performance

ActivTrak

ActivTrak 7.3
Based on 1 answer
Some reports are a little slow to load based on the size of record sets returned.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

OnShift

No score
No answers yet
No answers on this topic

Support Rating

ActivTrak

ActivTrak 8.2
Based on 26 answers
Support is very easy. Live chat or a ticketing system. The support is helpful and kind.They are experts in their software and with the Employee Activity Tracking space; they know how to make it do what you want it to do and they'll help you do it. We've used their support sparingly. We've found that the software is powerful and feature rich; but also, has great documentation and support is there when we still are needing a nudge.

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Anonymous | TrustRadius Reviewer
Verified User
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OnShift

OnShift 10.0
Based on 2 answers
OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).

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Stephanie Swap | TrustRadius Reviewer
Stephanie Swap
View all 2 answers on this topic

Implementation Rating

ActivTrak

ActivTrak 9.1
Based on 1 answer
IT was as easy as pushing the agent out to the machines that needed to be tracked.

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Anonymous | TrustRadius Reviewer
Verified User
View all 1 answers on this topic

OnShift

No score
No answers yet
No answers on this topic

Alternatives Considered

ActivTrak

We never used anything like this before. We would mainly just check the firewall and search by the user which is fine, but it's not [as] clear cut [nor] designed to see all mobile offices that we have in place. This software allows us to monitor everything every employee does and it is well worth the price of the product.

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Matt Koveleski | TrustRadius Reviewer
Matt Koveleski
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OnShift

SmartLinx has payroll platform which integrates nicely with scheduling platform, reducing redundant pay code entry. Analytics ties in both payroll and scheduling. However, SmartLinx is not as user-friendly or intuitive as OnShift; PBJ platform not as good as OnShift, communication with employees more difficult than with OnShift.

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Stephanie Swap | TrustRadius Reviewer
Stephanie Swap
View all 1 answers on this topic

Return on Investment

ActivTrak

  • Positive: Employees are reminded if websites are not business related, helps keep them focused.
  • Positive: When reviews come down, it is easier to quantify their place within the firm.
  • Negative: Employees find this to be a negative move on the part of management. Sort of "Big Brother". We negate this by reminding them that its a reactive tool, not proactive.

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Alessandro Cacciani | TrustRadius Reviewer
Alessandro Cacciani
View all 43 answers on this topic

OnShift

  • Easily filling shifts - reduced OT usage.
  • Easily communicating with employees regarding open shifts - reduce OT, better care provided to patients/residents.
  • PBJ reporting - easily performed, reports easy to read, ensure maintaining CMS 5-Star Staffing rating.

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Stephanie Swap | TrustRadius Reviewer
Stephanie Swap
View all 1 answers on this topic

Screenshots

OnShift

—

Pricing Details

ActivTrak

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

ActivTrak Editions & Modules

Edition
Freemium$0.001
Advanced$7.202
  1. per month
  2. per user/per month
Additional Pricing Details
—

OnShift

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

OnShift Editions & Modules

—
Additional Pricing Details
—

Rating Summary

Likelihood to Recommend

ActivTrak
8.1
OnShift
10.0

Likelihood to Renew

ActivTrak
9.1
OnShift
—

Usability

ActivTrak
8.1
OnShift
—

Reliability and Availability

ActivTrak
8.2
OnShift
—

Performance

ActivTrak
7.3
OnShift
—

Support Rating

ActivTrak
8.2
OnShift
10.0

Implementation Rating

ActivTrak
9.1
OnShift
—

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