ActivTrak vs. OnShift

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ActivTrak
Score 8.8 out of 10
N/A
ActivTrak headquartered in Austin provides their workforce behavior and performance tracking analytics solution.
$0
user/month
OnShift
Score 7.2 out of 10
N/A
OnShift delivers cloud-based human capital management software and proactive services to solve everyday workforce challenges in healthcare. Offered through a suite of products for hiring, scheduling and employee engagement, the vendor aims to drive quality care by empowering providers to staff consistently and efficiently.N/A
Pricing
ActivTrakOnShift
Editions & Modules
Free
$0.00
user/month
Essentials
$10.00
user/month billed annually
Professional
$17.00
user/month billed annually
No answers on this topic
Offerings
Pricing Offerings
ActivTrakOnShift
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ActivTrakOnShift
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ActivTrakOnShift
Workforce Analytics
Comparison of Workforce Analytics features of Product A and Product B
ActivTrak
7.6
138 Ratings
12% below category average
OnShift
-
Ratings
Automated data collection8.3135 Ratings00 Ratings
Data analysis8.0134 Ratings00 Ratings
Benchmarking7.095 Ratings00 Ratings
Pre-built content7.4120 Ratings00 Ratings
Data management7.4124 Ratings00 Ratings
Self-service insights7.5117 Ratings00 Ratings
Best Alternatives
ActivTrakOnShift
Small Businesses
Rippling
Rippling
Score 8.5 out of 10

No answers on this topic

Medium-sized Companies
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.7 out of 10

No answers on this topic

Enterprises
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.7 out of 10

No answers on this topic

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User Ratings
ActivTrakOnShift
Likelihood to Recommend
8.7
(142 ratings)
8.9
(5 ratings)
Likelihood to Renew
8.5
(6 ratings)
-
(0 ratings)
Usability
6.8
(31 ratings)
-
(0 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
10.0
(2 ratings)
-
(0 ratings)
Support Rating
9.4
(29 ratings)
10.0
(1 ratings)
Implementation Rating
5.0
(2 ratings)
-
(0 ratings)
Configurability
8.0
(2 ratings)
-
(0 ratings)
Ease of integration
1.0
(1 ratings)
-
(0 ratings)
Product Scalability
7.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
ActivTrakOnShift
Likelihood to Recommend
ActivTrak
This is excellent software if you wonder what your team is doing when you aren't there. If you want to improve your team's workflows and efficiencies so they get more done with less fatigue, this is a great thing to have. This is not spyware. It isn't designed to capture keystrokes. It is designed to help your team improve performance and for management to understand what they are doing and help them improve. If you want to micromanage your team, then don't use this.
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OnShift
OnShift is power full one to provide and calculate and analyze the data of the head account of the organization easily and fast and payroll and also absenteeism and adherence and attendance for the agents and anyone else in the organization and major the average performance of the agents as they doing and talking and ending time in chat as the AHT easily and communication method also.
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Pros
ActivTrak
  • Detailed listings of actions at times. done by the second in many cases, very useful.
  • the productive/unproductive listings allow managers at a glance to see their employees use of time
  • Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources.
  • The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone.
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OnShift
  • Scheduling - ease of creating, managing, modifying schedules.
  • PBJ (Payroll-Based Journal) - easy to enter numbers, download CVS file and upload to CMS.
  • Communicate to employees regarding open shifts, share open shifts with staff.
  • Send mass texts to employees as needed.
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Cons
ActivTrak
  • Alerts for when someone is not working during scheduled hours (although this may already exist and we don't utilize it as I know the alarm feature is pretty comprehensive)
  • Because of our IT configurations, a lot of weird "groups" show up on the dashboard which looks a bit confusing
  • Not having to create a group for 1 employee to see their own data, just allow each user to see their own data once their access account is created
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OnShift
  • Problems with app permission
  • Could be more robust
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Likelihood to Renew
ActivTrak
We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
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OnShift
No answers on this topic
Usability
ActivTrak
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
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OnShift
No answers on this topic
Reliability and Availability
ActivTrak
It's never been down.
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OnShift
No answers on this topic
Performance
ActivTrak
Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
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OnShift
No answers on this topic
Support Rating
ActivTrak
Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
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OnShift
OnShift account managers consistently respond to emails in less than one business day and are able to address issues very quickly when they occur. Very responsive. This is critical considering integration with the payroll system (ADP).
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Implementation Rating
ActivTrak
There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
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OnShift
No answers on this topic
Alternatives Considered
ActivTrak
We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for ActivTrak to also be available for deployment to Android phones.
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OnShift
Overall the UI on OnShift its a great advantage as it will make everything more easier, since basic information to specific details on orders or events. While its only visual the design has a sooting effect as is not annoying while not being so simple, it can help to make feel the users that they are using modern tools for the job.
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Scalability
ActivTrak
The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
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OnShift
No answers on this topic
Return on Investment
ActivTrak
  • Defensive capabilities immediately avoided data exfiltration from an outgoing employee.
  • Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential.
  • Costing for targeted use is relatively low and therefore a "no brainer."
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OnShift
  • Major the performance of the agents.
  • Easily communicating with employees regarding open shifts
  • Calculating the payroll of every one of the organization
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ScreenShots

ActivTrak Screenshots

Screenshot of DashboardScreenshot of Team PulseScreenshot of Benchmarks & GoalsScreenshot of Executive SummaryScreenshot of Team ComparisonScreenshot of Technology Usage