Likelihood to Recommend This is excellent software if you wonder what your team is doing when you aren't there. If you want to improve your team's workflows and efficiencies so they get more done with less fatigue, this is a great thing to have. This is not spyware. It isn't designed to capture keystrokes. It is designed to help your team improve performance and for management to understand what they are doing and help them improve. If you want to micromanage your team, then don't use this.
Read full review I was using it to check a project that was made several days ago then I found that it recorded even the smallest tines data and that made me trust it more and more, one day I was working on it then the app glitched and 50% of my performance was lost and that made but to be honest it happened only once so I continued using it without being afraid
Read full review Pros Detailed listings of actions at times. done by the second in many cases, very useful. the productive/unproductive listings allow managers at a glance to see their employees use of time Snapshots ( when properly utilized) are very helpful in troubleshooting, strange, occurrences, as well as they're used by Human resources. The IT help desk is very efficient. log in to your portal, bottom right, and in minutes your talking to someone. Read full review inspiring and engaging executive teams while answering questions and suggestions while modeling Handling and organizing large and complex sets of data and make it easy, useful to use shows even the detailed data for every project in the organization Read full review Cons Alerts for when someone is not working during scheduled hours (although this may already exist and we don't utilize it as I know the alarm feature is pretty comprehensive) Because of our IT configurations, a lot of weird "groups" show up on the dashboard which looks a bit confusing Not having to create a group for 1 employee to see their own data, just allow each user to see their own data once their access account is created Read full review just want it to be more developed and organized i don't know if its expensive or not because my company pays for it it's not me however if it's expensive i hope you could lower the price so it suits all businesses and budgets Read full review Likelihood to Renew We are in agreement that the tool is very handy as a security companion. The system collects and retain relevant historical data to be queried when you desire e.g. in security reviews once a week.
Read full review Usability ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Read full review Reliability and Availability It's never been down.
Read full review Performance Have not received any issues with Activtrak's performance in regard to loading pages, reports, or other systems.
Read full review Support Rating Support is always fast and the agents are ready at all times to help when an issue arises, if the tier 1 agent isn't able to provide a solution to the issue they're asked about they quickly escalate the issue to tier 2 or 3 to ensure that the appropriate support is given to the issue at hand to have it quickly solved. No issue we've had so far has taken more than two days to be solved.
Read full review Implementation Rating There should be a way to automatically implement the system without giving users the opportunity to accept or deny the program on their computers.
Read full review Alternatives Considered We selected ActivTrak for the features we were looking for. One of the main reasons was the deployment for Chromebook's and of course the price. During our demo held with each party, we were impressed with presentation from ActivTrak. One thing we would've liked is for ActivTrak to also be available for deployment to Android phones.
Read full review Scalability The product's overall scalability is good as our team grows. We would like to see updates to meet market demands.
Read full review Return on Investment Defensive capabilities immediately avoided data exfiltration from an outgoing employee. Trends for underperforming or underdeveloping users can be spotted, analyzed by managers, and used within their overall development management to help staff reach their best potential. Costing for targeted use is relatively low and therefore a "no brainer." Read full review me working as a workforce specialist i have to be aware of every small detail in the company so i can put a suitable effective plan, Orgvue made me able to do so when it comes to data management Orgvue made me feel trusted by my manager because I always gives him the data that he needs to be organized and with details Orgvue made our department more powerfull and can handle larger sets of data easly and minimizing mistakes possiblity and that leaded to accurate effective future plans Read full review ScreenShots