What users are saying about
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Top Rated
95 Ratings
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Top Rated
473 Ratings

ActivTrak

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Top Rated
95 Ratings
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Score 8.7 out of 100

Wrike

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Top Rated
473 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

ActivTrak

Perfect for keeping track of remote employees, and it isn't detectable. Therefore, employees will act naturally.Also makes note of downtime as well, another plus.Being in a smaller office environment, it's not something I'd use in the office because employees are easier to keep tabs on. ActivTrak definitely has more pluses than minuses.
Christopher Kowalski | TrustRadius Reviewer

Wrike

Wrike
is undoubtedly a great platform having all the sufficient needs, but it has a
very tight budget. Still, I would recommend it to businesses because of the
powerful and solid features the platform possesses. Wrike
is a quite useful platform even though it is a little expensive. Still, if you
manage all your finances in an adequate way then this can help you in a lot of
tasks and prove to be quite fruitful in the long run.
Omer Yaqoob | TrustRadius Reviewer

Feature Rating Comparison

Workforce Analytics

ActivTrak
8.1
Wrike
Automated data collection
ActivTrak
8.8
Wrike
Data analysis
ActivTrak
8.4
Wrike
Benchmarking
ActivTrak
7.8
Wrike
Pre-built content
ActivTrak
8.1
Wrike
Data management
ActivTrak
8.0
Wrike
Self-service insights
ActivTrak
7.7
Wrike

Project Management

ActivTrak
Wrike
7.7
Task Management
ActivTrak
Wrike
8.7
Resource Management
ActivTrak
Wrike
8.0
Gantt Charts
ActivTrak
Wrike
7.8
Scheduling
ActivTrak
Wrike
7.8
Workflow Automation
ActivTrak
Wrike
7.6
Team Collaboration
ActivTrak
Wrike
8.5
Support for Agile Methodology
ActivTrak
Wrike
7.6
Support for Waterfall Methodology
ActivTrak
Wrike
7.7
Document Management
ActivTrak
Wrike
7.1
Email integration
ActivTrak
Wrike
7.5
Mobile Access
ActivTrak
Wrike
7.7
Timesheet Tracking
ActivTrak
Wrike
7.5
Change request and Case Management
ActivTrak
Wrike
7.7
Budget and Expense Management
ActivTrak
Wrike
6.8

Professional Services Automation

ActivTrak
Wrike
7.5
Quotes/estimates
ActivTrak
Wrike
8.2
Invoicing
ActivTrak
Wrike
7.3
Project & financial reporting
ActivTrak
Wrike
7.0
Integration with accounting software
ActivTrak
Wrike
7.5

Pros

ActivTrak

  • The alarms feature is wonderful. In the past, we have had employees save company files to an external device and we had no idea. Having the ability to trigger an alarm and capture screenshots when this occurs is extremely helpful.
  • The analytics provide a good bit of insight. For example, we have an employee who wasn't getting any work done, because he was constantly evaluating software that would make his job easier. We were easily able to see what he was spending his time on by using reports as well as looking at the dashboard where you are able to view a breakdown of categories.
  • Screen capturing is extremely beneficial. Instead of trying to piece a puzzle together, you can simply view the screenshot.
Kelly Smith | TrustRadius Reviewer

Wrike

  • Wrike is very flexible and versatile. I have used many project management systems, and some have rigid requirements - such as needing a completion date. Wrike is customizable, so you can create the setup that works best for you. You can create custom workflows, request forms, folders, etc. - and the changes could be for your whole account, or just for a specific team/folder.
  • Wrike allows for many ways to view projects. It has kanban boards, gantt charts, calendars, lists, tables, reports, analytics, time logs, activity streams, etc. Most other tools I have used have some of these. But, everyone has their own view that they prefer to work from. In Wrike, all the projects and tasks can be managed from almost any view. In my experience, this increased adoption and efficiency as team members were comfortable using the view.
  • In Wrike, you can save filters, which makes managing projects much faster and easier.
Anonymous | TrustRadius Reviewer

Cons

ActivTrak

  • Agent sometimes stops reporting for no apparent reason, causing discrepancies of data.
  • There is no information about software limitations or restrictions, we found out that the agent doesn't work on older versions of MAC OS.
  • Uninstalling agent from a machine sometimes does not cause it to stop showing as a user on the list, it just stops it from reporting data
Anonymous | TrustRadius Reviewer

Wrike

  • If you have multiple mailboxes (i.e. - Shared mailbox) added to Outlook client, the add-in to create tasks doesn't function on the secondary mailboxes. You have to move/forward/copy the email to the primary mailbox in order to use the add-in.
  • There were frequent software updates (for desktop client) which meant we were constantly uninstalling the old client and installing the new client. Doing this meant that you have to "re-pin" the shortcut to your taskbar again (if you pinned previously).
  • I am not sure if Wrike is "intended" to be a Ticketing system for ITSM, but it works much better as a Project Management system rather than as a Ticketing system.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

ActivTrak

ActivTrak 9.1
Based on 1 answer
We have found it to be an invaluable tool to increate employee productivity and focus.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.8
Based on 56 answers
After implementing Wrike, it was immediately clear that the business could not return to a "before" state. Efficiency and collaboration improved tenfold, and the time spent on project management was fractioned. It enabled us to improve processes throughout the entire company, from sales and marketing, to design, to operations, and enabled the seamless integration of outside contractors which allowed us to scale easily to meet demand.
Andrea Hester | TrustRadius Reviewer

Usability

ActivTrak

ActivTrak 9.3
Based on 28 answers
ActivTrak is a great product that just keeps growing. Having used it for quite some time, we have been able to see ActivTrak grow and evolve as a product. The ActivTrak webinars are also helpful to get to know and learn the product. ActivTrak really just works with little effort needed after the initial installation
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.9
Based on 32 answers
Wrike was difficult to learn at first. But with videos, emails on tips and tricks, I've been able to adapt. However, it's been difficult to convince other departments to use the program as it can be a bit overwhelming at first. I don't know what the solution is, other than to keep using it. Perhaps a template as a start for newbies?
Alisha Aschmann | TrustRadius Reviewer

Reliability and Availability

ActivTrak

ActivTrak 8.2
Based on 1 answer
It's never been down.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 9.1
Based on 18 answers
Over two years of (almost) daily usage without outages. Don't remember any errors. I give it 9 only because some Wrike plugins (for online document edit) are based on NPAPI architecture. These types of plugins are being phased out in new browsers, and NPAPI plugins are disabled by default in recent versions of Chrome so you have to do some browser adjustments when you switch browsers or move to another computer.
Cristi Radulian | TrustRadius Reviewer

Performance

ActivTrak

ActivTrak 7.3
Based on 1 answer
Some reports are a little slow to load based on the size of record sets returned.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.2
Based on 10 answers
For the most part, Wrike works very well. Every so often, the Apple/Mac application can be slow to load. Sometimes it requires a refresh and it is working fine again. I have not figured out if it is the software or just a computer issue
Anonymous | TrustRadius Reviewer

Support Rating

ActivTrak

ActivTrak 9.5
Based on 26 answers
Support is very easy. Live chat or a ticketing system. The support is helpful and kind.They are experts in their software and with the Employee Activity Tracking space; they know how to make it do what you want it to do and they'll help you do it. We've used their support sparingly. We've found that the software is powerful and feature rich; but also, has great documentation and support is there when we still are needing a nudge.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.7
Based on 92 answers
Wrike's customer support is top-notch! There are so many ways to get answers from Wrike - from their blog, videos online, community forum, contacting customer support. Whatever way you choose, you'll have an answer within 24 hours, often within just a few hours. I love my customer success manager because she meets with me via Zoom every quarter to show me new product updates, tips and tricks, and talk through any issues or wishes I have with the system. She then provides me with regular status updates on product suggestions I've made. It's awesome!
Stephanie A. Wilson, MBA | TrustRadius Reviewer

In-Person Training

ActivTrak

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 2 answers
We initially had online training. A trainer took us through various training sessions where we learned about all of the tools Wrike provides. This alone allowed us to learn and set up the software and roll it out to our team. Later, a customer service rep stopped in for some one on one training which was extremely helpful.
Anonymous | TrustRadius Reviewer

Online Training

ActivTrak

No score
No answers yet
No answers on this topic

Wrike

Wrike 8.2
Based on 4 answers
Wrike does a great job of provide a breadth of videos for learning their program. This includes a 'getting started' sett of videos along with a collection of more in depth videos to assist more experienced users. Combined with their excellent chat support learning wrike is easy and it includes easy access to best practices.
John Hansknecht | TrustRadius Reviewer

Implementation Rating

ActivTrak

ActivTrak 9.1
Based on 1 answer
IT was as easy as pushing the agent out to the machines that needed to be tracked.
Anonymous | TrustRadius Reviewer

Wrike

Wrike 8.3
Based on 21 answers
I think it's really about developing a relationship with your Wrike partners, in tandem with your key stakeholders. Once everyone is on the same page, it makes implementation easier. Also, make sure you put a LOT of thought into your Wrike Knowledgebase, clearly plan how you are going to support your users with the key information and answers they will ask
Sherrie Besecker | TrustRadius Reviewer

Alternatives Considered

ActivTrak

We selected ActivTrak for ease of use, cost, features and privacy. There is no keylogging in ActivTrak, which can be a violation of HIPAA. Our clients appreciate that ActivTrak tracks employee behavior without outright spying on employees.
Jonathan Sheldon | TrustRadius Reviewer

Wrike

Please see the "Pros" that I gave Wrike. It's a very advanced, feature-rich, yet elegant piece of software that can grow with many companies as they complexify. Almost everything else that I use feels extremely limited and primitive by comparison, often slower and more buggy too.
Luke Flegg | TrustRadius Reviewer

Scalability

ActivTrak

No score
No answers yet
No answers on this topic

Wrike

Wrike 7.7
Based on 2 answers
Based on our experience, Wrike is very scalable. Our only issue is that you have to by seats (licenses) in certain increments. For example, when we started using Wrike we only needed 3 seats but we could not purchase any less than 5 so we were paying for 2 extra seats that weren't being used. We still currently have an extra seat open.
Anonymous | TrustRadius Reviewer

Return on Investment

ActivTrak

  • We had to do staff reductions because of COVID. ActivTrak helped us identify employees that either need to be laid or or reassigned [due] to inactivity.
  • We have caught users surfing porn at work and corrected them before it turned into a sexual harassment lawsuit.
  • We have caught data theft before it became a large issue and prevented further theft.
Michael Wright | TrustRadius Reviewer

Wrike

  • Positive: Effectiveness - our department production level greatly increased once we implemented Wrike.
  • Positive: A decrease in stress/anxiety - by keeping everyone in the know, there were fewer concerns. Even when a project was running behind, it was easy for team members to see why and when it had been rescheduled for.
  • Negative: This is a stretch, but the only negative impact Wrike has had is the amount of time it does require to be a successful software tool. It's important to strike a balance between the number of hours used each week to keep everything up to date vs the hours spent on actual project development.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

ActivTrak

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

ActivTrak Editions & Modules

Edition
Free$0.001
Advanced$9.002
Premium$15.002
  1. user/month
  2. user/month billed annually
Additional Pricing Details

Wrike

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Wrike Editions & Modules

Edition
Wrike Free$0
Wrike Professional$492
Wrike EnterpriseRequest a quote
Wrike for MarketersRequest a quote
Wrike for Professional ServicesRequest a quote
Wrike Business$1244
  1. per 5 users/month
  2. per 5 users/month
Additional Pricing Details
Every premium plan begins with a 14-day trial period.

Rating Summary

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