What users are saying about
18 Ratings
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Score 6.5 out of 101
1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

Dimensional Insight

In my experience, Dimensional Insight products are excellent. They are well suited to integrate data from multiple sources and allow for dissecting information based on dimensions defined. Once you understand the logic and the powerful functions available it is easy to use, specially if you get used to using integrated visual tools. The tunnels allow for selection of a subset of data from Diver portal and the dials are great to build markers and send files in different formats to users via email.
Odalys Corominas profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
Dimensional Insight
8.8
Drill-down analysis
OpenText Analytics
6.0
Dimensional Insight
10.0
Formatting capabilities
OpenText Analytics
3.0
Dimensional Insight
8.0
Integration with R or other statistical packages
OpenText Analytics
Dimensional Insight
8.0
Report sharing and collaboration
OpenText Analytics
Dimensional Insight
9.0

BI Standard Reporting

OpenText Analytics
Dimensional Insight
8.0
Pixel Perfect reports
OpenText Analytics
Dimensional Insight
8.0
Customizable dashboards
OpenText Analytics
Dimensional Insight
8.0
Report Formatting Templates
OpenText Analytics
Dimensional Insight
8.0

Report Output and Scheduling

OpenText Analytics
Dimensional Insight
9.7
Publish to Web
OpenText Analytics
Dimensional Insight
10.0
Publish to PDF
OpenText Analytics
Dimensional Insight
10.0
Report Delivery Scheduling
OpenText Analytics
Dimensional Insight
9.0

Data Discovery and Visualization

OpenText Analytics
Dimensional Insight
9.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
Dimensional Insight
9.0
Location Analytics / Geographic Visualization
OpenText Analytics
Dimensional Insight
9.0
Predictive Analytics
OpenText Analytics
Dimensional Insight
9.0

Access Control and Security

OpenText Analytics
Dimensional Insight
10.0
Multi-User Support (named login)
OpenText Analytics
Dimensional Insight
10.0
Role-Based Security Model
OpenText Analytics
Dimensional Insight
10.0
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
Dimensional Insight
10.0

Mobile Capabilities

OpenText Analytics
Dimensional Insight
8.0
Responsive Design for Web Access
OpenText Analytics
Dimensional Insight
8.0

Pros

  • Easy data import
  • Multiple levels of user security
Lynn Kutz profile photo
  • The product is excellent!
  • Experienced DI Consultants with a broad knowledge in both, product and client data.
  • Customer service and technical support is always available; very professional and investigate reported issues until resolved.
Odalys Corominas profile photo

Cons

  • The debug tool that came with the Actuate 8 developer was poorly written in my opinion; compiling a report could be very difficult when a number of functions were being called.
  • There wasn't any reporting that could be run to download Actuate utilization statistics. Analytics had to be done by manually reviewing who had been running reports.
  • At times when the Actuate Server would become overloaded the only solution was to restart it. There wasn't a way to clear up the list of pending report requests.
Todd Bellamy profile photo
  • Technical documentation: make it easier to find examples or functions definitions.
  • Allow more flexibility in report design, maybe allow to combine columns.
  • I know with Diver 7.0 some of the missing functionality is resolved so I won't be suggesting any other improvement until we upgrade.
Odalys Corominas profile photo

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
Todd Bellamy profile photo
No score
No answers yet
No answers on this topic

Usability

No score
No answers yet
No answers on this topic
Dimensional Insight9.0
Based on 1 answer
Navigation thru the Diver portal is simple; some users have trouble but it also depends on how the analysts build models and present the reports with quickviews selections and report layouts. I am aware of DI capability to access reports thru mobile devices but I have not experience it first hand.
Odalys Corominas profile photo

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
Dimensional Insight9.0
Based on 1 answer
Overall support is very good. In cases where is a delay I have been notified of the status of it and what DI expert team is investigating. I might not get a fix right away depending on pending releases and when my company decides to plan for the upgrade but response time is good.
Odalys Corominas profile photo

Implementation

No score
No answers yet
No answers on this topic
Dimensional Insight9.0
Based on 1 answer
I don't have direct experience with the first time DI was implemented but on subsequent upgrades there have been positive experiences with support and seamless transitions to avoid users discomfort.
Odalys Corominas profile photo

Alternatives Considered

Actuate has a HUGE number of features that can tie nicely into almost any ERP but it takes some time to learn and the development community was relatively small compared to the Crystal Reports alternative. Crystal was far easier to learn and had a massive support base. Probably because it is now owned by SAP.
Todd Bellamy profile photo
No answers on this topic

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Dimensional Insight

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details