What users are saying about
48 Ratings
18 Ratings
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Score 6.5 out of 101
48 Ratings
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Score 8 out of 101

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Likelihood to Recommend

OpenText Analytics

Scorecard without the Birt360 module is very limited in reporting and data displays. End users who are not computer savvy would have a difficult time using the advanced features
Lynn Kutz profile photo

GoodData

GoodData is appropriate for any organizations struggling with bridging gaps between multiple disparate data sources. Using GoodData provides those organizations all the tools necessary to build value added insights for both internal and external customers. It would be less appropriate for those wanting to build highly customizable reports features as there's not a lot of freedom in design.
No photo available

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
GoodData
7.9
Drill-down analysis
OpenText Analytics
6.0
GoodData
8.8
Formatting capabilities
OpenText Analytics
3.0
GoodData
7.7
Integration with R or other statistical packages
OpenText Analytics
GoodData
6.8
Report sharing and collaboration
OpenText Analytics
GoodData
8.1

BI Standard Reporting

OpenText Analytics
GoodData
8.1
Pixel Perfect reports
OpenText Analytics
GoodData
7.6
Customizable dashboards
OpenText Analytics
GoodData
8.8
Report Formatting Templates
OpenText Analytics
GoodData
7.9

Report Output and Scheduling

OpenText Analytics
GoodData
8.4
Publish to Web
OpenText Analytics
GoodData
7.6
Publish to PDF
OpenText Analytics
GoodData
8.8
Report Versioning
OpenText Analytics
GoodData
8.3
Report Delivery Scheduling
OpenText Analytics
GoodData
8.9

Data Discovery and Visualization

OpenText Analytics
GoodData
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
GoodData
8.8
Location Analytics / Geographic Visualization
OpenText Analytics
GoodData
6.5
Predictive Analytics
OpenText Analytics
GoodData
8.0

Access Control and Security

OpenText Analytics
GoodData
7.8
Multi-User Support (named login)
OpenText Analytics
GoodData
8.2
Role-Based Security Model
OpenText Analytics
GoodData
8.0
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
GoodData
7.3

Mobile Capabilities

OpenText Analytics
GoodData
6.4
Responsive Design for Web Access
OpenText Analytics
GoodData
7.6
Dedicated iOS Application
OpenText Analytics
GoodData
4.5
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
GoodData
7.2

Pros

  • The software can be tied to Actuate Basic which is much like MS Visual Basic and can provide an almost custom application feel to some reports.
  • Actuate had field movement tools that allowed a user to line rows up and disperse them across a report based off the width. Comparative tools like Crystal did not provide these.
  • The Actuate Server also gave easy access to review who had been running a report or reports via its web interface.
Todd Bellamy profile photo
  • Highly visual dashboards
  • Very straightforward for users to comprehend and use
  • Easy to make changes to reports and dashboards
No photo available

Cons

  • The debug tool that came with the Actuate 8 developer was poorly written in my opinion; compiling a report could be very difficult when a number of functions were being called.
  • There wasn't any reporting that could be run to download Actuate utilization statistics. Analytics had to be done by manually reviewing who had been running reports.
  • At times when the Actuate Server would become overloaded the only solution was to restart it. There wasn't a way to clear up the list of pending report requests.
Todd Bellamy profile photo
  • Need to think like a marketer when developing a platform so it's responsive and mobile friendly.
  • It would be nice to have a closer relationship with understanding how all of the updates could impact me. Basically, when a new feature is rolled out, I watch the webinars, however, it's still at such a high level, I'm not sure how the new feature could be used for my circumstances. And since the team knows how the new features work and what my goals are, they have a much stronger understanding of how I could leverage the new features.
No photo available

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
We have invested much into the software and hardware that supports our reporting platform - Actuate is a staple in our environment.
No photo available
GoodData8.1
Based on 14 answers
The renewal process has been very easy in previous years
David Galantowicz profile photo

Usability

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 1 answer
Each graph/report is defined on the dashboard, which makes it easier to understand what you're analyzing. Another simple example - we changed the standard metric of Region by User to our Region by Account in less than 10 minutes
Rob Gottschalk profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
GoodData7.0
Based on 1 answer
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk profile photo

Performance

No score
No answers yet
No answers on this topic
GoodData8.0
Based on 1 answer
Performance on refreshing metrics works well.
Rob Gottschalk profile photo

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
GoodData8.7
Based on 2 answers
During the one outage we were clearly communicated to that there was an issue, and that support was working to resolve it. The issue was resolved within an hour.
Rob Gottschalk profile photo

In-Person Training

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan profile photo

Online Training

No score
No answers yet
No answers on this topic
GoodData8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk profile photo

Implementation

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 2 answers
Thorough, professional and on time.
Rob Gottschalk profile photo

Breadth of Deployment

Actuate is used extensively as a developemnt tool and by 10s of thousands of end users. Virtually every line of business in our large financial institution uses Actuate - many who are unaware because the components are built into our home grown applications.
No photo available
We have over 2000 users, including our president who receives the reports produced from GoodData on a regular basis.
David Galantowicz profile photo

Alternatives Considered

We looked at a few other competitor's products but based on value for features chose Actuate for its total cost of ownership.
No photo available
GoodData was able to see our vision when we first outlined what we wanted to accomplish. They also natively used Salesforce's hierarchy, unlike other products.
David Galantowicz profile photo

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
We support an enterprise library of core components and deploy thousands of reports for varying business cases. We have integrated our network security into the product ensuring data does not get in the hands of those without access.
No photo available
GoodData8.0
Based on 12 answers
We have dashboards and reports scheduled weekly. We can create one report and have it go to 1000 users and each will only display different information based on their security.
David Galantowicz profile photo

Data Integration

OpenText Analytics7.7
Based on 7 answers
We connect to various data sources and enjoy quick connectivity
No photo available
GoodData8.4
Based on 12 answers
We have never had any problems with integration. The APIs connect to Salesforce and rarely if ever experience connectivity issues.
David Galantowicz profile photo

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
  • Increased resolution rates by raising awareness
  • Centralized reporting allowed to reduce time spent running multiple reports in multiple systems
  • Setup was very quick and easy
No photo available

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoodData

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
based on implementation*
1.  subscription based on data volume
Additional Pricing Details
Pricing is available upon request based on implementation and data volume.