What users are saying about

GoodData

48 Ratings

OpenText Analytics

18 Ratings
Score 6.7 out of 101

GoodData

48 Ratings
Score 7.9 out of 101

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Likelihood to Recommend

OpenText Analytics

It depends on extensibility, set-up, access & style. Actuate performs fairly well, but has performance issues because it sits on top of eclipse, which sits on top of Java. Extensibility usually comes at that price. Set-up is fairly straightforward and it can be secured.
Bri Gipson profile photo

GoodData

GoodData is appropriate for any organizations struggling with bridging gaps between multiple disparate data sources. Using GoodData provides those organizations all the tools necessary to build value added insights for both internal and external customers. It would be less appropriate for those wanting to build highly customizable reports features as there's not a lot of freedom in design.
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Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
GoodData
7.9
Drill-down analysis
OpenText Analytics
6.0
GoodData
8.8
Formatting capabilities
OpenText Analytics
3.0
GoodData
7.7
Integration with R or other statistical packages
OpenText Analytics
GoodData
6.8
Report sharing and collaboration
OpenText Analytics
GoodData
8.1

BI Standard Reporting

OpenText Analytics
GoodData
8.1
Pixel Perfect reports
OpenText Analytics
GoodData
7.6
Customizable dashboards
OpenText Analytics
GoodData
8.8
Report Formatting Templates
OpenText Analytics
GoodData
7.9

Report Output and Scheduling

OpenText Analytics
GoodData
8.4
Publish to Web
OpenText Analytics
GoodData
7.6
Publish to PDF
OpenText Analytics
GoodData
8.8
Report Versioning
OpenText Analytics
GoodData
8.3
Report Delivery Scheduling
OpenText Analytics
GoodData
8.9

Data Discovery and Visualization

OpenText Analytics
GoodData
7.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
GoodData
8.8
Location Analytics / Geographic Visualization
OpenText Analytics
GoodData
6.4
Predictive Analytics
OpenText Analytics
GoodData
8.0

Access Control and Security

OpenText Analytics
GoodData
7.8
Multi-User Support (named login)
OpenText Analytics
GoodData
8.2
Role-Based Security Model
OpenText Analytics
GoodData
8.0
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
GoodData
7.3

Mobile Capabilities

OpenText Analytics
GoodData
6.4
Responsive Design for Web Access
OpenText Analytics
GoodData
7.6
Dedicated iOS Application
OpenText Analytics
GoodData
4.5
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
GoodData
7.1

Pros

  • The report outputs can vary across different types such as HTML, PDF, and Excel
  • Their open source offering is very sufficient
  • There are great boards and blogs for developers and engineers to expand and use their features.
  • The people from the company that I've worked with are professional and courteous.
Bri Gipson profile photo
  • We helped a technology client of ours evaluate and implement GoodData. Our client was spending several hours each week exporting data from Salesforce and/or manually inputting Salesforce data into spreadsheets to track historical pipeline by region, product and opportunity stage. Our client was also trying to analyze sales stage velocity to understand what the best practice stage duration was for closed won opportunities. Our client also wanted to understand sales rep behavior.
  • GoodData allows our client to track changes in pipeline with detailed graphs and charts. You can analyze across dimensions, including regions, products and stages. You can set indicators, such as sales management targets, to measure performance. You can correlate sales rep behavior (ex. activities) to rep performance (ex. closed-won opps).
  • Integration to Salesforce data was very simple, although it does require a Salesforce user license.
Rob Gottschalk profile photo

Cons

  • Limited report writing ability unless you implant the iServer applications
  • End users have little or no control over data displays
Lynn Kutz profile photo
  • Need to think like a marketer when developing a platform so it's responsive and mobile friendly.
  • It would be nice to have a closer relationship with understanding how all of the updates could impact me. Basically, when a new feature is rolled out, I watch the webinars, however, it's still at such a high level, I'm not sure how the new feature could be used for my circumstances. And since the team knows how the new features work and what my goals are, they have a much stronger understanding of how I could leverage the new features.
No photo available

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
Upper management looking for big data solutions
Lynn Kutz profile photo
GoodData8.1
Based on 14 answers
Great tool. Helps move business forward.
No photo available

Usability

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 1 answer
Each graph/report is defined on the dashboard, which makes it easier to understand what you're analyzing. Another simple example - we changed the standard metric of Region by User to our Region by Account in less than 10 minutes
Rob Gottschalk profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
GoodData7.0
Based on 1 answer
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk profile photo

Performance

No score
No answers yet
No answers on this topic
GoodData8.0
Based on 1 answer
Performance on refreshing metrics works well.
Rob Gottschalk profile photo

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
GoodData8.7
Based on 2 answers
During the one outage we were clearly communicated to that there was an issue, and that support was working to resolve it. The issue was resolved within an hour.
Rob Gottschalk profile photo

In-Person Training

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan profile photo

Online Training

No score
No answers yet
No answers on this topic
GoodData8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk profile photo

Implementation

No score
No answers yet
No answers on this topic
GoodData9.0
Based on 2 answers
Thorough, professional and on time.
Rob Gottschalk profile photo

Breadth of Deployment

We have about 2300 licensed users, but probably less than 1/3 actually log in during a quarter time. Less than 10% would be considered proficient users.
Lynn Kutz profile photo
Everyone uses GoodData on my team and in our company as we support our customers to use it as well
No photo available

Alternatives Considered

Actuate has a HUGE number of features that can tie nicely into almost any ERP but it takes some time to learn and the development community was relatively small compared to the Crystal Reports alternative. Crystal was far easier to learn and had a massive support base. Probably because it is now owned by SAP.
Todd Bellamy profile photo
We implemented multiple clients in Birst and GoodData. Birst has some powerful features that GoodData does not have, but the admin overhead associated with Birst is at least double of that in GoodData. GoodData is SO EASY after developing in Birst that our analytics team was literally joyful. We also experienced a lot of quality issues with Birst at that time. GoodData had some quality issues back in the 2012ish timeframe but quality and uptime have been outstanding for many years.
No photo available

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
Having more that one developer working on Actuate reports became quite a problem because once a report was compiled it was published to the server. The published file then could not be decompiled and the design files had to be stored in a particular shared location on the server. Also, I experienced issues leaving code notes in the SQL statements of the reports when I tried to compile them
Todd Bellamy profile photo
GoodData8.0
Based on 12 answers
Sending reports and scheduling them was very easy. You can only send reports to users in GoodData but that wasn't an issue for us. Report formatting could improve. As I mentioned before, some of the reporting aspects on basic tabular reports is lacking. Security never seemed to be an issue when exporting or scheduling reports from GoodData
Crystal Steinbach, MBA profile photo

Data Integration

OpenText Analytics7.7
Based on 7 answers
This was a feature of Actuate I almost forgot. You could connect to number of different data sources across the organization from Oracle to MySQL and just about everything in between. Also if you have multiple environments of the same system (DEV,QA,PROD) you can change the connection string each time you compile the same report to promote changes. This was easier then changing the connections in alternative software like Crystal Reports
Todd Bellamy profile photo
GoodData8.4
Based on 12 answers
We have had no trouble integrating GoodData with multiple data sources.
No photo available

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
  • Increased resolution rates by raising awareness
  • Centralized reporting allowed to reduce time spent running multiple reports in multiple systems
  • Setup was very quick and easy
No photo available

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

GoodData

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
based on implementation*
1.  subscription based on data volume
Additional Pricing Details
Pricing is available upon request based on implementation and data volume.