What users are saying about
18 Ratings
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Score 6.5 out of 101
3 Ratings
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Score 4.1 out of 101

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Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

iCharts for NetSuite

At this time, iCharts is not well suited for anything as they seem to be closed. I am not sure if this is permanent as there is no one to ask. If they were to re-open I would be hesitant as they had no trouble closing without notifying customers.
No photo available

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
iCharts for NetSuite
5.5
Drill-down analysis
OpenText Analytics
6.0
iCharts for NetSuite
4.0
Formatting capabilities
OpenText Analytics
3.0
iCharts for NetSuite
Report sharing and collaboration
OpenText Analytics
iCharts for NetSuite
7.0

BI Standard Reporting

OpenText Analytics
iCharts for NetSuite
5.0
Customizable dashboards
OpenText Analytics
iCharts for NetSuite
5.0

Access Control and Security

OpenText Analytics
iCharts for NetSuite
4.7
Multi-User Support (named login)
OpenText Analytics
iCharts for NetSuite
5.0
Role-Based Security Model
OpenText Analytics
iCharts for NetSuite
5.0
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
iCharts for NetSuite
4.0

Mobile Capabilities

OpenText Analytics
iCharts for NetSuite
7.0
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
iCharts for NetSuite
7.0

Pros

  • The performance of Actuate IServer is tremendous. It can handle a large volume of reports with many concurrent users.
  • We can do anything in Actuate. We can write our own function, procedures, methods in Actuate. Basically we can create our own framework in Actuate. No other reporting tool is proving this functionality.
  • It supports the OLTP system very well. The data can be flowed easily from one report to another report, by using array.
  • Control level formatting is available.
No photo available
  • Their new platform is easy to navigate
  • We had a dedicated support person to help set up searches and train in the use of iCharts
  • Separate Dashboards for each group
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Cons

  • Support for more databases, such as other BI tools.
  • There can be more graph types.
No photo available
  • The new platform has limitations on colors and sizing
  • iCharts seem to have closed its doors without notification and now we have a product with no support
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Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
There are some very complex performance reports, which can not be handled in other tools. If we want to create our own framework in any reporting tool then Actuate is the best choice
No photo available
No score
No answers yet
No answers on this topic

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
No score
No answers yet
No answers on this topic

Breadth of Deployment

Actuate is used extensively as a developemnt tool and by 10s of thousands of end users. Virtually every line of business in our large financial institution uses Actuate - many who are unaware because the components are built into our home grown applications.
No photo available
No answers on this topic

Alternatives Considered

Actuate has been in the industry a while and the open source community make going with Actuate's BIRT a stable decision. Changing report engines can be expensive, so going with a company with a good reputation helps long-term
Bri Gipson profile photo
We have only just started looking at other options, NetSuite is the one who recommended ICharts and for what they were offering we felt they would be a good fit for us.
No photo available

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
Basic scorecard without iServer and Birt360 modules are extremely limited in reporting ability. Scheduling pushed reports also fairly technical
Lynn Kutz profile photo
iCharts for NetSuite5.0
Based on 1 answer
Some of the sharing is role based in NetSuite so sometimes it takes some digging to find out why certain charts can't be shared and others share easily
No photo available

Data Integration

OpenText Analytics7.7
Based on 7 answers
Easy to set up data imports from a variety of sources and use scripts to automatically import data. Manual imports and translators also very easy to use
Lynn Kutz profile photo
iCharts for NetSuite4.0
Based on 1 answer
Unless you are a power user of NetSuite where you can whip up searches with ease, this could be a difficult task
No photo available

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Screenshots

OpenText Analytics

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
OpenText Analytics Editions & Modules
OpenText Analytics
Additional Pricing Details

iCharts for NetSuite

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$3,000*
1.  per installation
iCharts for NetSuite Editions & Modules
iCharts for NetSuite
Edition
Professional
$10,0001
Business
$15,0001
Elite
$25,0001
1. per installation
Additional Pricing Details
Based on number of NetSuite licenses