What users are saying about
Top Rated
64 Ratings
18 Ratings
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Score 6.5 out of 101
Top Rated
64 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

InsightSquared

InsightSquared is perfect for quickly growing businesses. As long as business intelligence is not big enough to be a department, don't bother with Salesforce Reports but use InsightSquared instead. I feel every business with less than 200 employees can greatly benefit from IS2. The main question is: Do I take data driven decisions and do I have time to write long and dull Salesforce reports?
Thorben Grosser profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
InsightSquared
Drill-down analysis
OpenText Analytics
6.0
InsightSquared
Formatting capabilities
OpenText Analytics
3.0
InsightSquared

Pros

  • In terms of extensibility this is the best reporting platform we have seen. You can build very sophisticated reports with different data sources, and extend the basic functionality with javscript code
  • Securing the BI system is also a strength and the system can be configured relatively easily.
  • Reports can be available on mobile devices
  • Good Javascript embedding framework does not require the site to be built in java
Christopher Noyes profile photo
  • Cross-object reporting in conjunction with Salesforce allows us to see a broader analysis of our database as a whole (leads, contacts, opportunities...).
  • Retroactive reporting so that we can see at any given time in history what leads hit what success, which Salesforce lacks.
  • Emailable dashboards filled with customized reports.
Sarah Mayer profile photo

Cons

  • Limited report writing ability unless you implant the iServer applications
  • End users have little or no control over data displays
Lynn Kutz profile photo
  • Hard to track history if reps change positions/roles
  • A few of the reports like Quota Heatmap and Bookings Overtime prorate goals based on number of days that have passed in the Month/Qtr to show progress. Unfortunately, at this time this functionality cannot be removed in IS2 to look at the full current Month/Qtr. goals.
  • lag time to update deal data from Salesforce
Shelby Aitkenhead profile photo

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
Upper management looking for big data solutions
Lynn Kutz profile photo
InsightSquared8.5
Based on 25 answers
It has become a big part of our daily work flow and decision making process
Adam Goyette profile photo

Usability

No score
No answers yet
No answers on this topic
InsightSquared8.2
Based on 2 answers
lots of data available and very easy to change filters. it is very intuitive. The dashboards are great quick indications of where you, the team and and the company
Kerstin Barthelmes profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
InsightSquared8.4
Based on 3 answers
Every time I go to use InsightSquared it has been available and fully functional
Alex Unruh profile photo

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
No score
No answers yet
No answers on this topic

Breadth of Deployment

Actuate is used in 3-4 product lines. We have about 30 developers company wide that develop reports and perhaps 100 testers and business analysts that use it. Then we resell it with our product which is used by thousands of end users.
Amy Broome profile photo
Across all of Marketing and Sales
Adam Goyette profile photo

Alternatives Considered

Actuate has a HUGE number of features that can tie nicely into almost any ERP but it takes some time to learn and the development community was relatively small compared to the Crystal Reports alternative. Crystal was far easier to learn and had a massive support base. Probably because it is now owned by SAP.
Todd Bellamy profile photo
InsightSquared was implemented before I was hired with the company. But from what I heard there weren't other products that really compared nor fulfilled the needs of our teams
Shelby Aitkenhead profile photo

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
Having more that one developer working on Actuate reports became quite a problem because once a report was compiled it was published to the server. The published file then could not be decompiled and the design files had to be stored in a particular shared location on the server. Also, I experienced issues leaving code notes in the SQL statements of the reports when I tried to compile them
Todd Bellamy profile photo
InsightSquared9.4
Based on 34 answers
Insightsquared provides a easy way to share reports and data. One feature that has proved useful is the ability to email reports to non-InsightSquared users. This allows our executives who do not need day to day access to InsightSquared visibility into the same reports. The formatting is limited based on the standard setup but the support team has always been helpful in assisting with finding solutions and work arounds.
Steve Kim profile photo

Data Integration

OpenText Analytics7.7
Based on 7 answers
We connect to various data sources and enjoy quick connectivity
No photo available
InsightSquared8.3
Based on 34 answers
Our CRM is Salesforce and the integration has been seamless. We have not had any issues as far as pulling data from Salesforce. I can't speak to merging data from other sources as we do not integrate our ERP system to Salesforce or any other application. The timeliness of data from Salesforce has never been an issue
Steve Kim profile photo

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
OpenText Analytics Editions & Modules
OpenText Analytics
Additional Pricing Details

InsightSquared

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
InsightSquared Editions & Modules
InsightSquared
Modules
Financial Data (QuickBooks)
Contact Us
Support Data (Zendesk)
$502
Telephony Data (Synety)
$102
2. Per User per Month
Additional Pricing Details