What users are saying about
2 Ratings
18 Ratings
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Score 6.5 out of 101
2 Ratings
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Score 7.3 out of 101

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Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

Izenda

White labeling/OEM scenarios are where Izenda shines. It's a nice solution and they have a good handle on the pricing. The system is customizable enough to do everything that's needed. We view it like unfinished furniture where we have to put the finishing touches on the system in order to make it work for our use case. Where it falls a bit is in usability. There are some rough edges which have to be coded around.
No photo available

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
Izenda
7.7
Drill-down analysis
OpenText Analytics
6.0
Izenda
7.0
Formatting capabilities
OpenText Analytics
3.0
Izenda
8.0
Report sharing and collaboration
OpenText Analytics
Izenda
8.0

BI Standard Reporting

OpenText Analytics
Izenda
7.7
Pixel Perfect reports
OpenText Analytics
Izenda
8.0
Customizable dashboards
OpenText Analytics
Izenda
7.0
Report Formatting Templates
OpenText Analytics
Izenda
8.0

Report Output and Scheduling

OpenText Analytics
Izenda
8.0
Publish to Web
OpenText Analytics
Izenda
8.0
Publish to PDF
OpenText Analytics
Izenda
8.0
Report Versioning
OpenText Analytics
Izenda
9.0
Report Delivery Scheduling
OpenText Analytics
Izenda
7.0

Data Discovery and Visualization

OpenText Analytics
Izenda
7.3
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
Izenda
8.0
Location Analytics / Geographic Visualization
OpenText Analytics
Izenda
8.0
Predictive Analytics
OpenText Analytics
Izenda
6.0

Access Control and Security

OpenText Analytics
Izenda
8.0
Multi-User Support (named login)
OpenText Analytics
Izenda
8.0
Role-Based Security Model
OpenText Analytics
Izenda
8.0
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
Izenda
8.0

Mobile Capabilities

OpenText Analytics
Izenda
8.0
Responsive Design for Web Access
OpenText Analytics
Izenda
8.0
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
Izenda
8.0

Pros

  • In terms of extensibility this is the best reporting platform we have seen. You can build very sophisticated reports with different data sources, and extend the basic functionality with javscript code
  • Securing the BI system is also a strength and the system can be configured relatively easily.
  • Reports can be available on mobile devices
  • Good Javascript embedding framework does not require the site to be built in java
Christopher Noyes profile photo
  • User and tenant management is excellent. It is very simple to implement and easy to manage.
  • The configurability and customizability are excellent. We have access to all aspects of the system and have rebranded and configured single sign on. The users really like it.
  • Reports and visualizations work. There's lots of flexibility and users enjoy creating reports themselves.
No photo available

Cons

  • We have found a ton of bugs in there, our implementation is very complex and we use a lot of features, but we wish there were less bugs. Particularly with parameter display and validation.
  • Actuate has decided not to continue to support the birtondemand platform and it is running on older versions of their main platform.
  • Building out security extensibility is rather complex.
  • They have not had a rest interface until new versions of iHub.
Christopher Noyes profile photo
  • They are in rapid development mode and some of the releases have had QA problems. The offering is quite young so this is expected.
  • There are several usability issues like sorting and other basic items which others have solved. This is an area of improvement when compared to other, more refined BI tools. We communicate in grids and the grid controls need some work.
  • Support responsiveness is as advertised but a bit slow when compared to other vendors we work with. In other words, they say they'll get back to us in 48 hours and they do what they say but we'd appreciate faster responses.
No photo available

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
Difficulty with some extensibility that should be fairly easy, lack of shading in the reports (even simple phong shading), lack of out-of-the box capabilities that seem like no brainers and instability with the design tools all drop the product a few marks, but the support community and the overall product experience is well above average. It's at least worth a try and its extensibility makes it a good contender
Bri Gipson profile photo
No score
No answers yet
No answers on this topic

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
No score
No answers yet
No answers on this topic

Breadth of Deployment

We have about 2300 licensed users, but probably less than 1/3 actually log in during a quarter time. Less than 10% would be considered proficient users.
Lynn Kutz profile photo
No answers on this topic

Alternatives Considered

Actuate has been in the industry a while and the open source community make going with Actuate's BIRT a stable decision. Changing report engines can be expensive, so going with a company with a good reputation helps long-term
Bri Gipson profile photo
We compared to other end user tools like Qlik, Tableau and Power BI. These tools are very refined but not positioned for OEM/Embedded use cases. The closest we came was logi and Birst and the price and business model of Izenda was much more appealing
No photo available

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
As a developer, the report code itself cannot be diffed and the merged from one version of a report to another. If you have 2 developers working on the same report, the last developer's changes have to be manually implemented into the first developer's version of the report. You cannot use a tool such as WinMerge to merge differences from one report design into another. Or rather, you could but there's no guaruntee that it would work. This is a real bottleneck. You have to implement changes in the design tool
Amy Broome profile photo
Izenda8.0
Based on 1 answer
Easy to share and collaborate with emails. Dashboard presentation is also quite nice. Limited capabilities beyond that
No photo available

Data Integration

OpenText Analytics7.7
Based on 7 answers
We connect to various data sources and enjoy quick connectivity
No photo available
Izenda7.0
Based on 1 answer
Overwhelmingly SQL with recent addition of Redshift. Multiple sources can be merged but it's better done elsewhere for speed
No photo available

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Izenda

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details
No per user or core fees, unlimited use licensing for production and non-production instances.