What users are saying about
Top Rated
91 Ratings
18 Ratings
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Score 6.5 out of 101
Top Rated
91 Ratings
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Score 8.2 out of 101

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Likelihood to Recommend

OpenText Analytics

It depends on extensibility, set-up, access & style. Actuate performs fairly well, but has performance issues because it sits on top of eclipse, which sits on top of Java. Extensibility usually comes at that price. Set-up is fairly straightforward and it can be secured.
Bri Gipson profile photo

Looker

Looker is excellent when there is a large team and when there is a lot of data required to be integrated. It does an excellent job in visualizations and creating charts. It is less appropriate for smaller teams as it is very expensive. If visualizations require too many customizations then Looker is slightly less appropriate. Overall, it provides great visualizations and drill-down analysis. Visualizations can be improved based on the current technology in the market.
Purav Vaidya profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
Looker
7.8
Drill-down analysis
OpenText Analytics
6.0
Looker
8.3
Formatting capabilities
OpenText Analytics
3.0
Looker
7.3
Integration with R or other statistical packages
OpenText Analytics
Looker
6.9
Report sharing and collaboration
OpenText Analytics
Looker
8.9

BI Standard Reporting

OpenText Analytics
Looker
8.0
Pixel Perfect reports
OpenText Analytics
Looker
7.1
Customizable dashboards
OpenText Analytics
Looker
8.5
Report Formatting Templates
OpenText Analytics
Looker
8.3

Report Output and Scheduling

OpenText Analytics
Looker
7.8
Publish to Web
OpenText Analytics
Looker
8.0
Publish to PDF
OpenText Analytics
Looker
8.0
Report Versioning
OpenText Analytics
Looker
6.9
Report Delivery Scheduling
OpenText Analytics
Looker
8.3

Data Discovery and Visualization

OpenText Analytics
Looker
6.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
Looker
7.7
Location Analytics / Geographic Visualization
OpenText Analytics
Looker
7.8
Predictive Analytics
OpenText Analytics
Looker
4.6

Access Control and Security

OpenText Analytics
Looker
8.6
Multi-User Support (named login)
OpenText Analytics
Looker
9.1
Role-Based Security Model
OpenText Analytics
Looker
8.1
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
Looker
8.6

Mobile Capabilities

OpenText Analytics
Looker
6.3
Responsive Design for Web Access
OpenText Analytics
Looker
7.6
Dedicated iOS Application
OpenText Analytics
Looker
5.0
Dedicated Android Application
OpenText Analytics
Looker
5.0
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
Looker
7.5

Pros

  • The report outputs can vary across different types such as HTML, PDF, and Excel
  • Their open source offering is very sufficient
  • There are great boards and blogs for developers and engineers to expand and use their features.
  • The people from the company that I've worked with are professional and courteous.
Bri Gipson profile photo
  • Incredibly advanced analytics tool that is even more capable if you learn how to use LookML which is Looker's custom programming language.
  • Quick access to the raw data that is being visualized allows you to spot check for data integrity.
  • My usage with Looker is limited because of our integration but, having seen their updates over time, the integrations with Slack, Salesforce, and other tools appear to greatly improve organizations' workflows.
No photo available

Cons

  • Licensing is a bear.
Amy Broome profile photo
  • The time it takes to load data has been INCREDIBLY frustrating to our clients. How much of this is the fault of our developers, I don't know. What I do know is that it's the slowest time to see a visualization of any BI tool I've used. By far.
  • There is A LOT of exerting setup required for custom dashboards. When adding our custom integration into the mix it's been nearly impossible to get things done.
  • The calculation field can be incredibly useful but, again, requires technical expertise which not all of our users have.
No photo available

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
This rating would be a 10 if the licensing structure were more accommodating.
Amy Broome profile photo
Looker9.0
Based on 4 answers
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
No photo available

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
Looker10.0
Based on 1 answer
I can get responses to questions in minutes through their in-app chat feature. They have provided 6 months of LookML training to our analytics team, with weekly calls. They also provided in-office business user training for our entire organization
No photo available

Breadth of Deployment

Actuate is used in 3-4 product lines. We have about 30 developers company wide that develop reports and perhaps 100 testers and business analysts that use it. Then we resell it with our product which is used by thousands of end users.
Amy Broome profile photo
Looker has been adopted company-wide, and Looker dashboards are displayed on screens throughout the office. It is the single source of truth, and as the company grows, so will the number of Looker users.
No photo available

Alternatives Considered

We looked at a few other competitor's products but based on value for features chose Actuate for its total cost of ownership.
No photo available
  • Looker offers significantly better reporting options than most other BI tools in a similar price range.
  • In terms of performance, Looker can handle much greater amounts of data than similar BI tools.
  • Although Looker primary works with LookML, you can do everything on LookML that you can do using SQL on other tools.
No photo available

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
We support an enterprise library of core components and deploy thousands of reports for varying business cases. We have integrated our network security into the product ensuring data does not get in the hands of those without access.
No photo available
Looker8.8
Based on 38 answers
Each Look has a permalink that is shareable, and all of the report details are visible in the query string. This is both a good and bad thing. You can generate a shortened URL by hitting cmd-U (on Macs) on a Look which helps tame really long filters. However the other issue is that if you filter off say, user email addresses or other sensitive information, and then accidentally paste that link somewhere you shouldn't, that data is now out in the wild even if they can't access the actual Look without logging in.Beyond that, one thing Domo did much better was collaboration. You could easily comment on data and annotate it, and annotations are a huge missing feature in my opinion. If we have issues with our data for a certain period of time, or need to highlight a certain date with a note, there is currently no way to do that natively with Looker chart visuals outside of a general comment in the box of the chart object in the dashboard, or in the Look description. There's also no way to do things like set general annotations/alerts that appear on all reports using a given chunk of data from a given timeframe. If I know data was broken for a certain period, I want to flag that somewhere so it becomes visible to anyone who generates a Look using data from that period.I'd also love for there to be an option to create and store a report snapshot at a preset date (such as 90 days after a promotion ends) where it automatically emails me a PDF or ideally a link to a static Look of things up to that point since data can change over time. Right now the only way to do it is either schedule reports (that run indefinitely, so less than ideal), or make a note to pull a PDF at a given date and save that to Google Drive or something.
Michael Shostack profile photo

Data Integration

OpenText Analytics7.7
Based on 7 answers
We connect to various data sources and enjoy quick connectivity
No photo available
Looker8.3
Based on 38 answers
Looker is able to connect to a wide variety of data sources, and connect disparate sets of data together with ease. You are able to customize the update frequency and parameters for updates.
No photo available

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Looker

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details