What users are saying about
99 Ratings
18 Ratings
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Score 6.2 out of 101
99 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.3 out of 101

Likelihood to Recommend

OpenText Analytics

What's holding you back?
Jeffrey Fischer profile photo

Looker

Looker is excellent when there is a large team and when there is a lot of data required to be integrated. It does an excellent job in visualizations and creating charts. It is less appropriate for smaller teams as it is very expensive. If visualizations require too many customizations then Looker is slightly less appropriate. Overall, it provides great visualizations and drill-down analysis. Visualizations can be improved based on the current technology in the market.
Purav Vaidya profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
Looker
7.9
Drill-down analysis
OpenText Analytics
6.0
Looker
8.2
Formatting capabilities
OpenText Analytics
3.0
Looker
7.4
Integration with R or other statistical packages
OpenText Analytics
Looker
7.1
Report sharing and collaboration
OpenText Analytics
Looker
8.8

BI Standard Reporting

OpenText Analytics
Looker
7.8
Pixel Perfect reports
OpenText Analytics
Looker
7.1
Customizable dashboards
OpenText Analytics
Looker
8.4
Report Formatting Templates
OpenText Analytics
Looker
8.1

Report Output and Scheduling

OpenText Analytics
Looker
7.7
Publish to Web
OpenText Analytics
Looker
7.8
Publish to PDF
OpenText Analytics
Looker
8.0
Report Versioning
OpenText Analytics
Looker
6.8
Report Delivery Scheduling
OpenText Analytics
Looker
8.1

Data Discovery and Visualization

OpenText Analytics
Looker
6.6
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
Looker
7.6
Location Analytics / Geographic Visualization
OpenText Analytics
Looker
7.4
Predictive Analytics
OpenText Analytics
Looker
4.6

Access Control and Security

OpenText Analytics
Looker
8.6
Multi-User Support (named login)
OpenText Analytics
Looker
9.1
Role-Based Security Model
OpenText Analytics
Looker
8.1
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
Looker
8.6

Mobile Capabilities

OpenText Analytics
Looker
6.3
Responsive Design for Web Access
OpenText Analytics
Looker
7.6
Dedicated iOS Application
OpenText Analytics
Looker
5.0
Dedicated Android Application
OpenText Analytics
Looker
5.0
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
Looker
7.5

Pros

OpenText Analytics

  • Actuate has permitted us to create stronger visualizations of data and customer data for our clients so they can make better decisions about the course of their businesses.
  • Birt Analytics integrates with Salesforce.com, Microsoft Dynamics, Xcel in a short period of time and permits stronger massaging of data and integration with better "what if"scenarios.
  • The ROI on this product is remarkable.
  • Employees who visualize the data and other components who have been questioning the direction of management change their focus upon what they can do to improve the company. Managers who are "micro-managers of data" actually begin to visualize where some of the sub-strata they have wasted time is impairing company results.
  • Customer support for their products is excellent. If you need support on site they are there when you need them.
Jeffrey Fischer profile photo

Looker

  • Easy to use (I was able to pick it up without too much training.)
  • The presentation of the data is easy to interpret
  • Getting frequent reports is easy to setup
No photo available

Cons

OpenText Analytics

  • Anything that I would consider an area for improvement and have asked about from the company is a area where they are already doing development and refinement and when it is available it comes as a simple upgrade.
Jeffrey Fischer profile photo

Looker

  • I would not necessarily say it is a con but it is a VAST tool so there might be features you may overlook
No photo available

Likelihood to Renew

OpenText Analytics

OpenText Analytics 3.9
Based on 9 answers
Pricing for BIRT onDemand is going up 10x and sales can't negotiate. They are not supporting this platform. For us, a smaller company using iHub is going to be too expensive. We can't continue to use this solution.
Christopher Noyes profile photo

Looker

Looker 9.0
Based on 4 answers
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
No photo available

Support

OpenText Analytics

OpenText Analytics 9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo

Looker

Looker 10.0
Based on 1 answer
I can get responses to questions in minutes through their in-app chat feature. They have provided 6 months of LookML training to our analytics team, with weekly calls. They also provided in-office business user training for our entire organization
No photo available

Alternatives Considered

OpenText Analytics

It is vastly superior to these in many ways, for complex reporting it is a much more sophisticated solution. Visualizations are very good. Javascript extensibility is very powerful, others don't support this or as well. Pentaho and MS are both OLAP oriented. Pentaho is moving more toward big data, which was not our primary focus. Others are stuck in the Crystal Reports Band metaphor.
Christopher Noyes profile photo

Looker

Unfortunately, I was not in charge of the decision to select Looker as it was before my time. I can see why the decision was made as I do see the potential. We have felt the need to supplement Looker with another free tool and, if our integrations weren't so deep and our development resources so limited, we'd likely look at replacing it or at least spending that significant amount of time required getting it to run how you'd like.
No photo available

Return on Investment

OpenText Analytics

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available

Looker

No answers on this topic

Pricing Details

OpenText Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Looker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

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