18 Ratings
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Score 6.5 out of 101
5 Ratings
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Score 7.7 out of 101

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Likelihood to Recommend

OpenText Analytics

It depends on extensibility, set-up, access & style. Actuate performs fairly well, but has performance issues because it sits on top of eclipse, which sits on top of Java. Extensibility usually comes at that price. Set-up is fairly straightforward and it can be secured.
Bri Gipson profile photo

OpenText Actuate Information Hub

iHub is a decent enough environment that it serves our needs. We can have unlimited users and it can tie into AD although we do not use that feature currently. It is a decent place to store all of the reports in one location, even though for us it is not visually appealing to the end users.iHub is not a place where you want to create robust/interactive dashboards for end users to drill through and follow a "story".
Josh Schmitz profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
OpenText Actuate Information Hub
7.7
Drill-down analysis
OpenText Analytics
6.0
OpenText Actuate Information Hub
6.0
Formatting capabilities
OpenText Analytics
3.0
OpenText Actuate Information Hub
9.0
Report sharing and collaboration
OpenText Analytics
OpenText Actuate Information Hub
8.0

BI Standard Reporting

OpenText Analytics
OpenText Actuate Information Hub
5.0
Pixel Perfect reports
OpenText Analytics
OpenText Actuate Information Hub
7.0
Customizable dashboards
OpenText Analytics
OpenText Actuate Information Hub
2.0
Report Formatting Templates
OpenText Analytics
OpenText Actuate Information Hub
6.0

Report Output and Scheduling

OpenText Analytics
OpenText Actuate Information Hub
8.0
Publish to Web
OpenText Analytics
OpenText Actuate Information Hub
10.0
Publish to PDF
OpenText Analytics
OpenText Actuate Information Hub
10.0
Report Delivery Scheduling
OpenText Analytics
OpenText Actuate Information Hub
6.0
Delivery to Remote Servers
OpenText Analytics
OpenText Actuate Information Hub
6.0

Data Discovery and Visualization

OpenText Analytics
OpenText Actuate Information Hub
7.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
OpenText Actuate Information Hub
7.0
Location Analytics / Geographic Visualization
OpenText Analytics
OpenText Actuate Information Hub
7.0

Access Control and Security

OpenText Analytics
OpenText Actuate Information Hub
8.7
Multi-User Support (named login)
OpenText Analytics
OpenText Actuate Information Hub
10.0
Role-Based Security Model
OpenText Analytics
OpenText Actuate Information Hub
6.0
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
OpenText Actuate Information Hub
10.0

Application Program Interfaces (APIs) / Embedding

OpenText Analytics
OpenText Actuate Information Hub
7.0
REST API
OpenText Analytics
OpenText Actuate Information Hub
7.0
Javascript API
OpenText Analytics
OpenText Actuate Information Hub
9.0
Java API
OpenText Analytics
OpenText Actuate Information Hub
7.0
Themeable User Interface (UI)
OpenText Analytics
OpenText Actuate Information Hub
5.0

Pros

  • Easy data import
  • Multiple levels of user security
Lynn Kutz profile photo
  • It is fairly easy to set the sharing rules for a report/dashboard.
  • They have a decent amount of time frame options for setting a schedule to generate a report.
  • The support is mostly helpful and timely if you have an issue.
Josh Schmitz profile photo

Cons

  • Limited report writing ability unless you implant the iServer applications
  • End users have little or no control over data displays
Lynn Kutz profile photo
  • Setting up a "dashboard" is extremely lacking in functionality. The different chart widgets you place on the page do not interact with each other. When you select an item from one do not expect it to highlight or filter another.
  • The speed and stability are not great, but maybe that is just our environment not being up to snuff...even though we are above the "recommended" settings.
  • The main GUI for a user is TERRIBLE. You log into a File Tree format where you have to navigate folders to reach the correct dashboard. There are ways around this, but it would either require an expensive payment to the Professional Services team to revamp to UI or another option they gave us was to create the "Default Dashboard" and provide that link to users and in that Dashboard, you use a new tab to include the navigation back to the main screen so that at least on the initial load the user is taken to a friendly looking dashboard instead of a file tree.
Josh Schmitz profile photo

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
There are some very complex performance reports, which can not be handled in other tools. If we want to create our own framework in any reporting tool then Actuate is the best choice
No photo available
No score
No answers yet
No answers on this topic

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
No score
No answers yet
No answers on this topic

Breadth of Deployment

We have about 2300 licensed users, but probably less than 1/3 actually log in during a quarter time. Less than 10% would be considered proficient users.
Lynn Kutz profile photo
No answers on this topic

Alternatives Considered

Actuate has been in the industry a while and the open source community make going with Actuate's BIRT a stable decision. Changing report engines can be expensive, so going with a company with a good reputation helps long-term
Bri Gipson profile photo
Our instance of iHub does not stack up against the other larger BI tools out today. It is a good place to store reports in a central location that allows users to run very specific reports on demand, but it is not a place I would want to store all of my "dashboards". As far as holding individual reports that are specific to an individual need, it is a great tool. If you want to create a report that will be used as a Template for a Form or a Label, iHub is a good choice to store and schedule the report or call it via API to generate it and return it to your calling app.
Josh Schmitz profile photo

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
As a developer, the report code itself cannot be diffed and the merged from one version of a report to another. If you have 2 developers working on the same report, the last developer's changes have to be manually implemented into the first developer's version of the report. You cannot use a tool such as WinMerge to merge differences from one report design into another. Or rather, you could but there's no guaruntee that it would work. This is a real bottleneck. You have to implement changes in the design tool
Amy Broome profile photo
OpenText Actuate Information Hub7.0
Based on 1 answer
It is not the easiest solution for distributing reports to various users but by no means is it hard. You can do just about everything by selecting a checkbox and a dropdown followed by the appropriate "wizard" to copy/move/share/etc. The issue is that you must share EVERYTHING and if you forget one thing then the end user will get a report that generates in an error stating they do not have access.
Josh Schmitz profile photo

Data Integration

OpenText Analytics7.7
Based on 7 answers
They support plenty of major databases and we can connect to several different data sources.
Amy Broome profile photo
OpenText Actuate Information Hub8.0
Based on 1 answer
We have been able to connect to most of the DB's we have needed. If you use a custom driver, make sure it remains up to date. We were used a SQL driver instead of the default OpenText driver and after updating SQL Manager the driver broke. Switching the reports to use the OpenText default fixed the issue though so that is a plus one for OpenText.
Josh Schmitz profile photo

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

OpenText Actuate Information Hub

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details