What users are saying about
8 Ratings
18 Ratings
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Score 6.5 out of 101
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101

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Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

RJMetrics

If you have multiple sources of data that you need to compile into one to cross report, this is a good tool to do that. The connections of those data sources definitely need an expert, so keep that in mind. Also keep in mind, that if you are starting from square 0 on database queries and reporting, there will be a learning curve. I think once you have the base knowledge though, RJ Metrics is relatively intuitive, has a nice UI, and most importantly, allows us to build the reports that we need with confidence that the information included in the reports is up to date and correct.
Kristen Edgerton profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
RJMetrics
8.3
Drill-down analysis
OpenText Analytics
6.0
RJMetrics
7.0
Formatting capabilities
OpenText Analytics
3.0
RJMetrics
8.0
Report sharing and collaboration
OpenText Analytics
RJMetrics
10.0

BI Standard Reporting

OpenText Analytics
RJMetrics
9.7
Pixel Perfect reports
OpenText Analytics
RJMetrics
9.0
Customizable dashboards
OpenText Analytics
RJMetrics
10.0
Report Formatting Templates
OpenText Analytics
RJMetrics
10.0

Data Discovery and Visualization

OpenText Analytics
RJMetrics
8.0
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
RJMetrics
8.0

Access Control and Security

OpenText Analytics
RJMetrics
10.0
Multi-User Support (named login)
OpenText Analytics
RJMetrics
10.0
Role-Based Security Model
OpenText Analytics
RJMetrics
10.0
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
RJMetrics
10.0

Pros

  • End user ability to customize Business Intelligence Reporting Tools (BIRT)
  • Actuate Support is usually prompt and helpful.
  • Ability to embed in other applications, has extendable code for authenticating/authorizing users.
Amy Broome profile photo
  • It is relatively easy to manipulate the time period in which you want to see your report. This is important for our business because we are constantly analyzing sales month over month, quarter over quarter, and year over year. RJ makes it easy to toggle between these time ranges on the same report.
  • The visualizers available for reports are what you would expect out of a product like this. You have the ability to view your results in tables and a multitude of charts.
  • The ability to customize dashboards and rearrange reports quickly is great and intuitive!
Kristen Edgerton profile photo

Cons

  • Support for more databases, such as other BI tools.
  • There can be more graph types.
No photo available
  • I don't have any database or SQL training, so it took me a little longer than desired to get started up and comfortable with RJ. I wasn't present when we on-boarded with RJ though, which could have been part of the problem, but you definitely need a very basic level of query language and formula writing knowledge to hit the ground running and use this tool to its full capability.
  • RJ gives you the ability to set email updates on whichever reports you choose. I wish that these reports were a little more customizable to give only the pertinent information from a large report to the parties who need it. IE, customize the view for marketing vs. design but all based on the same report.
  • It would be helpful to get an email from RJ with tips and tricks (short videos or blogs) to be able to continue to learn more about this tool.
Kristen Edgerton profile photo

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
This rating would be a 10 if the licensing structure were more accommodating.
Amy Broome profile photo
No score
No answers yet
No answers on this topic

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
No score
No answers yet
No answers on this topic

Breadth of Deployment

Actuate is used in 3-4 product lines. We have about 30 developers company wide that develop reports and perhaps 100 testers and business analysts that use it. Then we resell it with our product which is used by thousands of end users.
Amy Broome profile photo
No answers on this topic

Alternatives Considered

I've used JReports and Actuate is very similar but seems to have a lot more customization features for the end user of BIRT reports.
Amy Broome profile photo
No answers on this topic

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
As a developer, the report code itself cannot be diffed and the merged from one version of a report to another. If you have 2 developers working on the same report, the last developer's changes have to be manually implemented into the first developer's version of the report. You cannot use a tool such as WinMerge to merge differences from one report design into another. Or rather, you could but there's no guaruntee that it would work. This is a real bottleneck. You have to implement changes in the design tool
Amy Broome profile photo
RJMetrics8.0
Based on 1 answer
It is very easy to set access per report and to share a view or edit access with the necessary parties. Again, I do wish that the email updates of reports were a little more customizable so that you can share relevant information with people who do not need to be involved in the report creating in RJ. In order to do this, you have to just build out each individual report for each party, instead of picking and choosing the information you would like to send from one large report. Not unworkable, just takes more time than ideal.
Kristen Edgerton profile photo

Data Integration

OpenText Analytics7.7
Based on 7 answers
They support plenty of major databases and we can connect to several different data sources.
Amy Broome profile photo
RJMetrics7.0
Based on 1 answer
There is a definite lag in our connection between Google Analytics and RJ Metrics which can sometimes be 2-3 days. Most of our other connections update once per day. The initial connection was done by a database expert that we had to hire and so everything went fine there, but we did have to contract that out since we didn't have anyone internally with the knowledge. Some sources are harder to connect than others because of the structure of their databases; we have had particularly hard times with our inventory systems (Ship Hero and NetSuite).
Kristen Edgerton profile photo

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
No answers on this topic

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

RJMetrics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details