What users are saying about

SAP Crystal

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423 Ratings
18 Ratings
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Score 6.5 out of 101

SAP Crystal

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423 Ratings
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Score 7.9 out of 101

Add comparison

Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

SAP Crystal

I have recommended Crystal Reports many times to colleagues. It works well with any database structure I've written reports against. I have done a few charts with Crystal and they look amazing. I think the only problem many have with it is the learning curve but that can be overcome with a few online tutorials. There is a wealth of information on the internet. Most colleagues have grown to love Crystal Reports.
Janet Fawcett profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
SAP Crystal
7.8
Drill-down analysis
OpenText Analytics
6.0
SAP Crystal
7.7
Formatting capabilities
OpenText Analytics
3.0
SAP Crystal
8.5
Integration with R or other statistical packages
OpenText Analytics
SAP Crystal
7.0
Report sharing and collaboration
OpenText Analytics
SAP Crystal
7.9

BI Standard Reporting

OpenText Analytics
SAP Crystal
8.0
Pixel Perfect reports
OpenText Analytics
SAP Crystal
8.0
Customizable dashboards
OpenText Analytics
SAP Crystal
7.7
Report Formatting Templates
OpenText Analytics
SAP Crystal
8.2

Report Output and Scheduling

OpenText Analytics
SAP Crystal
8.2
Publish to Web
OpenText Analytics
SAP Crystal
8.1
Publish to PDF
OpenText Analytics
SAP Crystal
8.6
Report Versioning
OpenText Analytics
SAP Crystal
7.9
Report Delivery Scheduling
OpenText Analytics
SAP Crystal
8.2
Delivery to Remote Servers
OpenText Analytics
SAP Crystal
8.3

Data Discovery and Visualization

OpenText Analytics
SAP Crystal
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
OpenText Analytics
SAP Crystal
7.5
Location Analytics / Geographic Visualization
OpenText Analytics
SAP Crystal
7.3
Predictive Analytics
OpenText Analytics
SAP Crystal
7.7

Access Control and Security

OpenText Analytics
SAP Crystal
7.8
Multi-User Support (named login)
OpenText Analytics
SAP Crystal
7.9
Role-Based Security Model
OpenText Analytics
SAP Crystal
7.6
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
SAP Crystal
7.8
Single Sign-On (SSO)
OpenText Analytics
SAP Crystal
7.8

Mobile Capabilities

OpenText Analytics
SAP Crystal
7.5
Responsive Design for Web Access
OpenText Analytics
SAP Crystal
7.7
Dedicated iOS Application
OpenText Analytics
SAP Crystal
7.5
Dedicated Android Application
OpenText Analytics
SAP Crystal
7.5
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
SAP Crystal
7.5

Application Program Interfaces (APIs) / Embedding

OpenText Analytics
SAP Crystal
7.5
REST API
OpenText Analytics
SAP Crystal
7.5
Javascript API
OpenText Analytics
SAP Crystal
7.8
iFrames
OpenText Analytics
SAP Crystal
7.0
Java API
OpenText Analytics
SAP Crystal
8.0
Themeable User Interface (UI)
OpenText Analytics
SAP Crystal
7.3
Customizable Platform (Open Source)
OpenText Analytics
SAP Crystal
7.0

Pros

  • We integrate page level security allowing a single report to service audiences of 20,000+ consumers but only deliveing the data in the vast data set applicable to the consumer.
  • Publish common components allowing the development staff to deliver consistent look and feel based on the standard firm style guide.
  • Reusable library objects allow for fast deployment of new application reports.
No photo available
  • Customized reports are great because they not only allow you to tailor the data and results to you needs but also allow the flexibility of changing reporting structures if needs change.
  • Multiple user access and permissions are essential to control who has visibility to what data as well as providing a common hub for everyone to collaborate and communicate about the data.
  • Relatively inexpensive compared to other products out there. This really goes hand in hand with their customer support because you feel like you're getting a much more expensive product for the quality of the program as a whole.
Joseph R. Sweeney profile photo

Cons

  • Report rendering can take a long time for large reports (250,000+ pages) - we run these in batch over night
  • The deployment of production code from development to test to production enviroments can be complex due to the number of components that must compile
No photo available
  • Needs easier means to access Cloud Data.
  • Current version still only has partial support for reading/exporting to Microsoft Office's latest formats.
  • Current owner of Crystal Reports has not improved its feature set significantly for some years now. It's actually in a "maintenance mode" in my opinion.
Larry Jones profile photo

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
We have invested much into the software and hardware that supports our reporting platform - Actuate is a staple in our environment.
No photo available
SAP Crystal10.0
Based on 19 answers
We use what the vendor provides. My choice would be to switch to Cognos because the rest of the organization uses Cognos.
Greg Gurr profile photo

Usability

No score
No answers yet
No answers on this topic
SAP Crystal7.9
Based on 22 answers
Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.
Greg Goss profile photo

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
SAP Crystal5.8
Based on 15 answers
The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.
Nathan Patrick Taylor profile photo

Implementation

No score
No answers yet
No answers on this topic
SAP Crystal8.6
Based on 14 answers
Document your process completely.
Jeff Hieber profile photo

Alternatives Considered

We looked at a few other competitor's products but based on value for features chose Actuate for its total cost of ownership.
No photo available
Unfortunately, report-writing is just another thing I do, Crystal Reports is all I have used and I can't compare & contrast it to other reporting packages. Our organization uses Cognos and the skill-sets are not interchangeable. But it does indicate that the choice of report writer is not a life or death decision.
Greg Gurr profile photo

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
  • It has allowed us to focus over 80 percent of the labor spent in the past on report distribution on other areas of the business.
  • It provides us with a tool to meet all of our internal and external report demands
  • Allows us 24/7/365 ability to get data to users without staffing for these jobs to get done.
Jeff Hieber profile photo

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
OpenText Analytics Editions & Modules
OpenText Analytics
Additional Pricing Details

OpenText Analytics More Information

SAP Crystal

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
SAP Crystal Editions & Modules
SAP Crystal
Edition
SAP Crystal Reports 2016 - Full version
$4951
SAP Crystal Server 2016 1 NUL
$8692
SAP Crystal Server 2016 5 CAL
$8,7443
SAP Crystal Reports Viewer 2016
$04
SAP Crystal Reports 2016 - Upgrade
$2954
1. per user
2. per named user
3. per 5 concurrent users
4. per user
Additional Pricing Details
* SAP Crystal Reports 2016 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2016 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2016 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2016, 1 NUL includes 1 license of: SAP Crystal Reports 2016 - SAP Crystal Server 2016 - SAP Crystal Dashboard Design 2016. * As an add-on to SAP Crystal Server 2016 1 NUL, SAP Crystal Server 2016 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

SAP Crystal More Information