What users are saying about
18 Ratings
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Score 6.5 out of 101
105 Ratings
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Score 8.1 out of 101

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Likelihood to Recommend

OpenText Analytics

If you do not have a large budget and are a large organization, I would steer clear of Actuate. If you are looking to do very complex washboarding, I would not use them. Your developers have to be very skilled to work with this. Plan to bring in consultants if necessary to help your process. Adhoc reporting is weak. If your pricing is user based and you expand, this could be very expensive.
Christopher Noyes profile photo

Zoho Analytics

We like that it quickly integrates with other applications so we can pull reports together without having to build them ourselves. It is nice that you can create many different types of graphs and charts to visualize your data with interesting contents. Tons of functionality and in-depth analysis. Perfectly met and suit the business need to combine multiple data sources with Zoho CRM. Good customer support network online to help understand the software as well for beginners.
Ramin Sultanov profile photo

Feature Rating Comparison

Ad-hoc Reporting

OpenText Analytics
4.5
Zoho Analytics
8.7
Drill-down analysis
OpenText Analytics
6.0
Zoho Analytics
8.3
Formatting capabilities
OpenText Analytics
3.0
Zoho Analytics
8.9
Report sharing and collaboration
OpenText Analytics
Zoho Analytics
9.0

BI Standard Reporting

OpenText Analytics
Zoho Analytics
8.1
Pixel Perfect reports
OpenText Analytics
Zoho Analytics
7.3
Customizable dashboards
OpenText Analytics
Zoho Analytics
8.9

Report Output and Scheduling

OpenText Analytics
Zoho Analytics
8.2
Publish to Web
OpenText Analytics
Zoho Analytics
7.5
Publish to PDF
OpenText Analytics
Zoho Analytics
8.6
Report Delivery Scheduling
OpenText Analytics
Zoho Analytics
8.6

Access Control and Security

OpenText Analytics
Zoho Analytics
9.5
Multi-User Support (named login)
OpenText Analytics
Zoho Analytics
9.5
Multiple Access Permission Levels (Create, Read, Delete)
OpenText Analytics
Zoho Analytics
9.5

Mobile Capabilities

OpenText Analytics
Zoho Analytics
5.5
Dedicated iOS Application
OpenText Analytics
Zoho Analytics
5.7
Dedicated Android Application
OpenText Analytics
Zoho Analytics
5.4
Dashboard / Report / Visualization Interactivity on Mobile
OpenText Analytics
Zoho Analytics
5.3

Pros

  • Easy data import
  • Multiple levels of user security
Lynn Kutz profile photo
  • Integration with Zoho suite of apps and other databases
  • Reporting with many types of reports/charts/graphs
  • Features like report sharing, mail scheduling features are extremely useful.
Ramin Sultanov profile photo

Cons

  • The debug tool that came with the Actuate 8 developer was poorly written in my opinion; compiling a report could be very difficult when a number of functions were being called.
  • There wasn't any reporting that could be run to download Actuate utilization statistics. Analytics had to be done by manually reviewing who had been running reports.
  • At times when the Actuate Server would become overloaded the only solution was to restart it. There wasn't a way to clear up the list of pending report requests.
Todd Bellamy profile photo
  • The visuals are not as aesthetically nice as others in the market
  • They need to add chat support like they have for Zoho Creator
  • Make it easier to build combo graphs
No photo available

Likelihood to Renew

OpenText Analytics3.9
Based on 9 answers
I am no longer working for the company that was using Actuate but I believe they would continue to use it because the stitching costs would be to high. It would require a complete rewrite of the reports and the never version of Actuate (BIRT) even required an almost complete report rewrite
Todd Bellamy profile photo
No score
No answers yet
No answers on this topic

Usability

No score
No answers yet
No answers on this topic
Zoho Analytics8.2
Based on 1 answer
It is very usable for me, but I have had to help others who were less computer savvy figure it out.
No photo available

Support

OpenText Analytics9.1
Based on 1 answer
Always there on the front and backend for us and the client.
Jeffrey Fischer profile photo
Zoho Analytics9.1
Based on 1 answer
High response
Mostafa Adam, PMP profile photo

Breadth of Deployment

Actuate was used by the indirect procurement team and the maintenance departments company wide across many facilities. Well over 100 concurrent users at anytime. Actuate was used across vast majority of locations with the ERP solution we had at the time.
Todd Bellamy profile photo
No answers on this topic

Alternatives Considered

Actuate has a HUGE number of features that can tie nicely into almost any ERP but it takes some time to learn and the development community was relatively small compared to the Crystal Reports alternative. Crystal was far easier to learn and had a massive support base. Probably because it is now owned by SAP.
Todd Bellamy profile photo
I selected Zoho Reports because of the Zoho ecosystem. We adopted it because it seamlessly combines with the Zoho task management application, Zoho Projects. This was a unique offering since many project applications have poor or limited reporting features or not a standalone reporting module separate from the projects application.
No photo available

Collaboration and Sharing

OpenText Analytics6.1
Based on 7 answers
Having more that one developer working on Actuate reports became quite a problem because once a report was compiled it was published to the server. The published file then could not be decompiled and the design files had to be stored in a particular shared location on the server. Also, I experienced issues leaving code notes in the SQL statements of the reports when I tried to compile them
Todd Bellamy profile photo
Zoho Analytics8.9
Based on 41 answers
Zoho Reports sharing works really well with Zoho Projects, by allowing granular user permissions with the zoho reports app we can have project managers and sales managers report their project progress. Sharing data and distributing reports was quite a simple process once we got up to speed within the Zoho Ecosystem.
No photo available

Data Integration

OpenText Analytics7.7
Based on 7 answers
This was a feature of Actuate I almost forgot. You could connect to number of different data sources across the organization from Oracle to MySQL and just about everything in between. Also if you have multiple environments of the same system (DEV,QA,PROD) you can change the connection string each time you compile the same report to promote changes. This was easier then changing the connections in alternative software like Crystal Reports
Todd Bellamy profile photo
Zoho Analytics9.3
Based on 41 answers
Reports allows for the merging of data from several sources which is really great. However, we have encountered some issues in the functionality of these merges and how the data is further organized. Accessibility is great and it allows us to analyze data from a wide range of sources and functions well as a central hub of information.
No photo available

Return on Investment

  • Actuate can handle 50 to 60 sub reports inside a report very well.
  • Dynamically creating the datasource, chart, graph, reports are the main advantages. We can do any level of drilling, and can create a performance matrix dashboard efficiently.
No photo available
  • Zoho offers our company the opportunity to put information from different departments together.
  • Zoho helps us to insure that our information is accurate by limiting user abilities.
No photo available

Pricing Details

OpenText Analytics

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
OpenText Analytics Editions & Modules
OpenText Analytics
Additional Pricing Details

OpenText Analytics More Information

Zoho Analytics

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Zoho Analytics Editions & Modules
Zoho Analytics
On-premise Edition
Professional
$301
1. per user per month billed annually
SaaS Edition
Basic
$251
Standard
$502
Premium
$1253
Enterprise
$4954
1. 0.5M rows, 2 users
2. 1M rows, 5 users
3. 5M rows, 15 users
4. 50M rows, 50 users
Additional Pricing Details
There is a 10% discount for all plans if subscribed yearly. Customers can buy add-on rows and users, in addition to the plans listed above.

Zoho Analytics More Information