What users are saying about

Acuity Scheduling

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33 Ratings
1 Ratings

Acuity Scheduling

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33 Ratings
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Score 9.1 out of 101
1 Ratings
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Score 10 out of 101

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Likelihood to Recommend

Acuity Scheduling

Accuity is a great web-based scheduling platform, that's perfect for managing high volume appointments. But, if your marketing metrics are based on scheduling performance, it's very difficult to track success.
Jeremy Estes profile photo

Appointy

It's good if you've any requirement on scheduling or appointments with your customers.
Laxman Papineni profile photo

Pros

  • Makes scheduling easy for customers with multiple options for times/products/team member.
  • Is very customizable for our team. The settings give us a lot of control.
  • Integrates with our calendar and keeps good records of who has booked appointments.
Andrea Cross profile photo
  • Scheduling
  • Calendar overview
  • Notifications
Laxman Papineni profile photo

Cons

  • More integrations would be nice (particularly Slack and Groove).
  • It would be nice for clients to have the ability to request a custom time slot from the scheduling page. If a customer can't do one of the regularly scheduled slots, they currently have to communicate with us outside of Acuity about a date/time and then we have to go into Acuity to set a custom appointment.
Andrea Cross profile photo
  • Nothing like that
Laxman Papineni profile photo

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 2 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

This is the first software of its type that I have used at work.
Andrea Cross profile photo
No answers on this topic

Return on Investment

  • Acuity Scheduling has allowed me to save time to book appointments with clients so that there is no need for back and forth emails, and all is automated.
  • Acuity Scheduling has allowed me to create new packages of sessions, and have the different offers all nicely lined up in my Acuity Scheduling shop.
  • Acuity Scheduling has allowed me to streamline my booking process, and include functionalities such as forms to fill in and submit before a call, email reminders, files attachments.
Audrey Sourroubille Arnold profile photo
No answers on this topic

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Appointy

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details