What users are saying about

Acuity Scheduling<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

33 Ratings

Assistant.to

4 Ratings

Acuity Scheduling<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

33 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.1 out of 101

Assistant.to

4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Acuity Scheduling

Acuity Scheduling is a great scheduling tool, especially if you're running a small business. I set up an Acuity Account for a side project where the owner of the license was starting her own therapy practice. Acuity allows a quick insight for her clients to schedule on her preset hours which eliminates the need to hire a secretary or spend more time on the phone organizing appointments. It saves her time that she can better have spent running more appointments. It's been perfect for her so far.
Eric Weiss profile photo

Assistant.to

Assistant.to is well suited for anyone working with a large number of clients at once who need to schedule multiple meetings. If those clients do not have a background in online scheduling, then using this tool may not be the best solution. Assistant.to is a great tool for quickly scheduling meetings with options across 3 days, but for those wanting more flexibility you may want to consider Calendly.
Jared DeLong profile photo

Pros

  • Appointment scheduling
  • Calendar sync
  • Online booking
  • Online payments
  • Recurring Appointments
Sean Pomory profile photo
  • Their Chrome extension is very user-friendly. It allows you to quickly insert times into an email by selecting available timeframes then automatically converting them into individual links for each available time based on your meeting length preference (15 mins, 30 mins, 60 mins, etc).
  • Assistant.to automatically creates a calendar event and sends an invite when a recipient chooses a time. It also allows someone to quickly rebook a time or select an option if no times that were sent to them work with their availability.
  • You can customize your meeting settings but only send options for 3 days at a time. This is actually helpful in my opinion because it simplifies the selection experience so our customers choose a time sooner.
Jared DeLong profile photo

Cons

  • The user interface could use a bit of an update within the backend of the website.
Reagan Baird Edwards profile photo
  • The app currently does not save the availability times that I select, therefore I have to re-select my availability every time I sent meeting options.
  • The app does not have the ability to customize the theme or styles of the meeting times. It'd be nice to allow users to choose between a set of themes to better fit their company's brand.
  • If Assistant.to had a scheduling link option like Calendly has, that would be another improvement. Sometimes we'll have customers who cannot meet until the following week, so having a scheduler link would be helpful in those situations.
Jared DeLong profile photo

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 2 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

When I was first looking for a booking system, I tried many such as Satori, the Coaches Console, Calendly and several other free and paid services, but none were as easy to use, as full of fabulous features or offered as fantastic customer service support as Acuity. It's hand's down my favourite.
Allyson Woodrooffe, MA, CPCC profile photo
When I first started at my current company, I used this tool because it was what the rest of the team used. However, since I learned about Calendly, who recently released a feature similar to Assistant.to, I've actually switched to Calendly. Calendly also has the ability to create a scheduling link where someone can choose a time based on the parameters you set. This has proven to be more helpful for certain clients.
Jared DeLong profile photo

Return on Investment

  • Scheduling is so easy that customers don't give up on the booking process.
Allyson Woodrooffe, MA, CPCC profile photo
  • The app has saved our organization time through less email replies in order to schedule meetings and also not having to review your calendar in a separate before replying.
  • We're able to onboard accounts more quickly through providing options only for the next three days. This forces customers to schedule their meetings sooner, which helps move our pipeline.
  • Since we do have some customers who are not technically savvy, it has caused some delays in scheduling for those that do not understand how to use the links provided to the customer by using Assistant.to.
Jared DeLong profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Assistant.to

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details