What users are saying about

Booker

24 Ratings

Acuity Scheduling

28 Ratings
Score 9.3 out of 101

Booker

24 Ratings
Score 8.6 out of 101

Add comparison

Likelihood to Recommend

Acuity Scheduling

Works well for managing multiple appointment types for multiple team members. I'm not sure it would work well for open calendars (where clients pick their own times), but maybe it's a setting I'm not aware of.
Andrea Cross profile photo

Booker

Because of the integration of so many critical features, I would not hesitate to recommend Booker to others. The few back end drawbacks are a small price to pay for the front end functionality.
K. Joann Clemens profile photo

Pros

  • Forms attached to appointments
  • Customizing availability, time between appointments
  • Able to have many different appointment types with specific links to each
Steena Brown profile photo
  • Customer profile. There is much detail that can be added into the customer profile. Referrals, past appointments, retail sales, even notifications that pop up when you go to book their appointment or check them out.
  • Loyalty points. These are a great promotional option.
No photo available

Cons

  • It's asking a lot but I would love if I could have different products available in different currencies, but I don't think anyone offers this!
  • To be honest, there isn't much that I am missing from Acuity.
Allyson Woodrooffe, MA, CPCC profile photo
  • Having multiple salons, somehow seeing clients' history from another location easier than having to open the other location's data
  • Perhaps link telephone calls to Booker so software can recognize the client and open their profile. I know this is a long shot but ....
  • Marketing tools tha integrate to the software
Alonso Salguero profile photo

Likelihood to Renew

Acuity Scheduling9.0
Based on 2 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
Booker10.0
Based on 1 answer
Because I'm so familiar with it. I'll definitely reconsider.
No photo available

Usability

Acuity Scheduling10.0
Based on 1 answer
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
Booker8.3
Based on 3 answers
It gets the job done but is overly detailed and has many steps to do a simple task. Reports are continuously being archived and discontinued. As soon as I get used to one it is no longer available
No photo available

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
Booker10.0
Based on 2 answers
Booker is very user friendly and its support team is excellent.
No photo available

Implementation

No score
No answers yet
No answers on this topic
Booker10.0
Based on 1 answer
As far as I know, implementing Booker into our business was fairly easy.
No photo available

Alternatives Considered

We also use Baritrax and CloudApp for scheduling tasks elsewhere. Acuity, despite its limitations, is much better. Again, I do not think we can scale across the organization with Acuity, but compared with the others, I would pick Acuity 9/10 times. The other tools are much more difficult for the end user and the content managers.
Sean Pomory profile photo
When we tried Micros, though it has robust hardware and software, It is not meant for salons. Square again the same thing, it is meant for small non salon and non service oriented businesses. Booker is by far the best of all salon softwares we have used.
Rafi Qureshi profile photo

Return on Investment

  • Scheduling is so easy that customers don't give up on the booking process.
Allyson Woodrooffe, MA, CPCC profile photo
  • We can easily track the sales of services, tips and taxes with Booker.
  • We can easily manage our inventory, track and place orders.
  • Clock in, Clock out.
  • Mobile App helps a lot with being able to check on the go.
Rafi Qureshi profile photo

Screenshots

Acuity Scheduling

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Acuity Scheduling Editions & Modules
Acuity Scheduling
Additional Pricing Details

Booker

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$250
Booker Editions & Modules
Booker
Edition
Basic
$851
Standard
$1351
Plus
Custom
1. Per Month [Unlimited Users]
Additional Pricing Details