What users are saying about
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38 Ratings
6 Ratings

Acuity Scheduling

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38 Ratings
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Score 9.2 out of 101
6 Ratings
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Score 4 out of 101

Likelihood to Recommend

Acuity Scheduling

Acuity Scheduling is perfect for any organization who needs to set appointments. It's particularly effective for booking sales conversations because you can send follow-ups with authority content as well as reminders to reduce the number of no-shows.I don't think it would be the best choice for an organization looking to schedule internal meetings where a lot of people need to be able to book or confirm the same time works for all of them for the meeting. Acuity by nature removes available times once a single person has booked that appointment slot.
Ben Marcoux Roofing Lead Generation Expert profile photo

BookingBug

I think that Booking Bug is incredibly well suited for small to medium sized businesses needing a service to allow careful management of bookings and client data
Mark Stevens profile photo

Pros

Acuity Scheduling

  • Integrates directly with our CRM, Ontraport so that our clients receive the appropriate communications before and after their appointments.
  • Changing and adding availability is easy, which gives our advisors more flexibility with their schedules.
  • It has a great interface for clients, which has increased our booking % rate.
Jeremy Estes profile photo

BookingBug

  • The service team at Booking Bug has always been swift and professional in dealing with our queries, and our configuration and use of Booking Bug has become more efficient as a result of the team's assistance.
  • Booking Bug's system of notifications, by way of confirmation emails and booking reminders, are incredibly useful for both clients and staff. Clients arrive 'prepped' with everything that they need to know/bring, and are able to easily amend/cancel appointments where previously they might have failed to attend (without notifying our clinics).
  • The configuration process is very simple, and allowed us to specify complicated requirements for individual clinics. We have a range of different services, and Booking Bug easily accommodated these.
Mark Stevens profile photo

Cons

Acuity Scheduling

  • I wish it would automatically invite the attendee on the same calendar entry that shows up for me. They can add it to their calendar, but it isn't the same one.
  • When I cancel a meeting, I wish the notification that was sent to them was different than the one if they cancel it.
Paul Van Metre profile photo

BookingBug

  • Our business would benefit from the ability to have more control over booking length, after the appointment has been made. Currently, we can only edit time based upon the initial duration, whereby we would benefit by being able to extend or reduce booking lengths in fifteen minutes increments, regardless of original length.
  • We would also benefit from being able to access client data across the locations, so that a client making a new booking in an alternative location (for example) would be 'saved' and thus save from 're-entering' data that was already taken at the initial booking phase.
  • Moving client bookings across locations would also be an enormous feature for us, saving our clinic staff time and energy, and increasing speed for the client.
Mark Stevens profile photo

Likelihood to Renew

Acuity Scheduling

Acuity Scheduling 9.3
Based on 3 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo

BookingBug

BookingBug 8.8
Based on 3 answers
Reliable, professional, easy to use, affordable, good support.
Bebie McCarthy profile photo

Usability

Acuity Scheduling

Acuity Scheduling 9.7
Based on 3 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo

BookingBug

BookingBug 8.2
Based on 1 answer
It would have been 10 were it not for some feedback from clients re multiple bookings.
Bebie McCarthy profile photo

Support

Acuity Scheduling

Acuity Scheduling 7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo

BookingBug

No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity Scheduling

Calendly I just like better but Acuity is free, so I’ll get used to it.
Josephine Stafford profile photo

BookingBug

I have used TidyApps. It's good, but Bookingbug has a lot more useful features. With other systems, I have no control on the setup or once courses are set up, to amend them is very cumbersome. Bookingbug provides easy and least time consuming ways to do the above. Support is reliable. I very rarely ask for assistance, but when I do the response is on time/quick and good. I feel confident that I'm talking to a person who has good attitude to customer support and who knows what they're talking about. I've always been happy with the response to my queries from the beginning. With other systems I've used in the past, support was not quite so easy to get.
Bebie McCarthy profile photo

Scalability

Acuity Scheduling

No score
No answers yet
No answers on this topic

BookingBug

BookingBug 9.1
Based on 1 answer
It's the only system I've come across where courses can be added very easily. If I had 10 courses to begin with, and suddenly I needed to set up 100 or more, I can do this in a very short period of time. All redundant steps have been eliminated by the clever design.
Bebie McCarthy profile photo

Return on Investment

Acuity Scheduling

  • Acuity has helped us control our schedule better.
  • It makes it easy for us to see stats and plan for the future.
  • It helps keep us organized as a team.
Andrea Cross profile photo

BookingBug

  • Better customer service - we are able to acknowledge bookings with confidence that the information we're getting from Bookingbug is accurate and on time.
  • increased efficiency - there is vast improvement in our efficiency when we started using this product.
  • Customer confidence leading to better business image - if customer does not encounter problems when using the booking system, then they will trust that we are professionals because we use professional and reliable systems.
  • A negative impact (a little) is the clients' difficulty in using Bookingbug for multiple bookings. Bookingbug has a capability for multiple bookings. I noticed a few have used this successfully.
Bebie McCarthy profile photo

Screenshots

Acuity Scheduling

Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acuity Scheduling Editions & Modules

Acuity Scheduling
Additional Pricing Details

BookingBug

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

BookingBug Editions & Modules

BookingBug
Edition
Solo
$19.951
Small
$34.952
Medium
$69.953
Enterprise
$3504
1. per Month (1 user, 200 bookings/month)
2. per Month (5 users, 500 bookings/month)
3. per Month (10 users, 2,000 bookings/month)
4. and up per Month (contact for pricing)
Additional Pricing Details

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