What users are saying about

Acuity Scheduling

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33 Ratings
3 Ratings

Acuity Scheduling

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33 Ratings
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Score 9.1 out of 101
3 Ratings
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Score 7 out of 101

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Likelihood to Recommend

Acuity Scheduling

I recently coached one of my clients to become an online personal trainer and highly recommended Acuity Scheduling to that person. They are using it and loving it! Anyone who runs a small, one-on-one, client/services business can benefit from using this software. ESPECIALLY if they also use Facebook, Instagram, Squarespace, or any website to drive appointment bookings.
Reagan Baird Edwards profile photo

BookSteam

BookSteam is suited pretty much for any business that takes appointments. It's perfect for businesses who don't want the hassle of phone scheduling, rescheduling, calling people back and talking to the answering machine. Everything is automated and done online. I believe they even offer class scheduling, so that is also perfect for businesses who need group scheduling.
No photo available

Pros

  • Acuity Scheduling gives me the ability to customize my client's view of my scheduling page.
  • Acuity Scheduling syncs with my Google calendar to block off times I'm unavailable and sends new appointments to my Google calendar, as well.
  • Acuity Scheduling gives my clients the option to pay for their sessions right there within the website.
  • Acuity Scheduling integrates with Squarespace, Facebook, and Instagram - all vital parts of my business and ministry.
Reagan Baird Edwards profile photo
  • Syncing BookSteam schedule with my iPad calendar. Whenever appointments is made online, it shows up in my iCal.
  • Payment integration. We set it up so when clients schedule appointments online, they are required to leave a deposit, otherwise they can't book. This cuts down on clients who are not serious about showing up.
  • SMS reminders. Clients receive automated sms reminders which almost eliminated no shows.
No photo available

Cons

  • The user interface could use a bit of an update within the backend of the website.
Reagan Baird Edwards profile photo
  • Would love MailChimp integration.
  • I'd like to have an option where BookSteam will automatically send out birthday emails.
No photo available

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 2 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity is by far more robust and I think it looks more sleek when embedded or even if you give someone the Acuity direct link
Steena Brown profile photo
I tried to use few other scheduling systems before but I always thought they were somewhat incomplete, something was always missing, from design point of view to missing features. For me it's always about ease of use and how everything is organized. I can say that BookSteam got it all figured out and I recommend it
No photo available

Return on Investment

  • Scheduling is so easy that customers don't give up on the booking process.
Allyson Woodrooffe, MA, CPCC profile photo
  • BookSteam definitely brought us more appointments overall. Clients love scheduling and managing their appointments online.
  • Increased revenue. Ever since we signed up with BookSteam we saw a steady climb in our revenue over the past year.
  • Productivity increased. Instead of dealing with clients on the phone all day I have more time to actually do my work and BookSteam takes care of the rest.
No photo available

Screenshots

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Acuity Scheduling Editions & Modules
Acuity Scheduling
Additional Pricing Details

BookSteam

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
BookSteam Editions & Modules
BookSteam
Edition
Solo
$19.951
Small
$29.951
Medium
$39.951
Large
$69.951
1. Per User per Month
Additional Pricing Details