What users are saying about

Calendly

58 Ratings

Acuity Scheduling

28 Ratings
Score 9.3 out of 101

Calendly

58 Ratings
Score 8.9 out of 101

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Likelihood to Recommend

Acuity Scheduling

I recently coached one of my clients to become an online personal trainer and highly recommended Acuity Scheduling to that person. They are using it and loving it! Anyone who runs a small, one-on-one, client/services business can benefit from using this software. ESPECIALLY if they also use Facebook, Instagram, Squarespace, or any website to drive appointment bookings.
Reagan Baird Edwards profile photo

Calendly

I think for service appointments, prospective clients and anytime you'd like to ease the back and forth of scheduling an appointment, Calendly is the way to go. I also use it in my email signature so that anyone I speak to can simply get on my calendar by clicking the link. Since you can have a vast array of employees connected to it, you can use it for virtually anything.
Shirin Elkoshairi profile photo

Pros

  • Acuity Scheduling gives me the ability to customize my client's view of my scheduling page.
  • Acuity Scheduling syncs with my Google calendar to block off times I'm unavailable and sends new appointments to my Google calendar, as well.
  • Acuity Scheduling gives my clients the option to pay for their sessions right there within the website.
  • Acuity Scheduling integrates with Squarespace, Facebook, and Instagram - all vital parts of my business and ministry.
Reagan Baird Edwards profile photo
  • Provides a URL to send to my prospects and clients
  • Allows me to create multiple "Event types" with these unique URLs
  • Easy to reschedule appointments
Paul Lipman profile photo

Cons

  • More integrations would be nice (particularly Slack and Groove).
  • It would be nice for clients to have the ability to request a custom time slot from the scheduling page. If a customer can't do one of the regularly scheduled slots, they currently have to communicate with us outside of Acuity about a date/time and then we have to go into Acuity to set a custom appointment.
Andrea Cross profile photo
  • It would be nice if there were team booking features in the free version.
  • It would be nice to be able to add your branding for free
Stratford Canning profile photo

Likelihood to Renew

Acuity Scheduling9.0
Based on 2 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
Calendly10.0
Based on 1 answer
I've gladly paid for it for the past 4 years and don't foresee any reason to stop using it.
Joshua Long profile photo

Usability

Acuity Scheduling10.0
Based on 1 answer
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

This is the first software of its type that I have used at work.
Andrea Cross profile photo
Calendly is cost-free, simple, and fast to use. It has never given me any problems or ever given me a reason to look elsewhere for another scheduler.
Brandon Forrest profile photo

Return on Investment

  • Acuity has helped us control our schedule better.
  • It makes it easy for us to see stats and plan for the future.
  • It helps keep us organized as a team.
Andrea Cross profile photo
  • Positive - It has helped us close more business by keeping our meetings organized.
  • Positive - It hasn't cost us anything to use for the years that we've been using it.
  • Positive - It has fit well into our tech stack due to integrations.
Brandon Forrest profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Calendly

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details