What users are saying about

Acuity Scheduling

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33 Ratings
11 Ratings

Acuity Scheduling

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33 Ratings
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Score 9.1 out of 101
11 Ratings
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Score 8.8 out of 101

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Likelihood to Recommend

Acuity Scheduling

I honestly can't think of a situation where the system would be ill-suited to anyone. It's more appropriate for those who have more than one service to sell, I suppose. And it might not be as helpful when you're selling products (vs. services), so that would be one thing to improve.
Michele Moore profile photo

Chili Piper

It has done a great job once we were able to set it up and work through the frustrations that were apparent in the initial stages. We are using Chili Piper to simplify our lead flow for the sales team and allow prospects to quickly set up a meeting from our website and get something on the calendar. This also increased our demo's held percentage which gave our sales reps more at-bats.
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Pros

  • Acuity Scheduling has a simple view layout of seeing available times available to schedule a meeting.
  • Great integration with Google Calendar.
  • Overall, the platform is very simple to use.
Eric Weiss profile photo
  • Integrated with Gmail, Salesforce, FrontSpin
  • Can easily sent an invite while on a call through anyone of our tools
  • Can send hyperlinked times and a calendar link so prospects can quickly select a time that works best for everyone
  • Event reminders for when a prospect hasn't accepted an invite or for a meeting that was scheduled a way out.
No photo available

Cons

  • Not asking for a phone number when you don't intend to give the person a phone call & want to do a Zoom call instead. (If it is, in fact, possible, as I can't figure out how to get it to stop asking for a phone number.)
  • Asking questions/having people answer questions before they schedule a time slot.
Chelsea Baldwin profile photo
  • There may be a way to gather the information from the prospect so that they do not feel like they are filling out multiple forms online.
No photo available

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 2 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Mixmax is great, but requires some more "upfront" work, and Acuity is more automated. Mixmax is more of an email tool because it has other cool stuff besides scheduling, and would be good if you don't have to schedule a lot of calls in your typical work week.
Chelsea Baldwin profile photo
The end result was more in line with what we were looking for. Our main objective was to allow people to go to the website and explore our content, and then easily schedule a demo without having to wait for someone to call them and set something up. Chili Piper created the least amount of resistance to get this outcome.
No photo available

Return on Investment

  • Saved time
  • Ease of scheduling = more calls booked
  • Less back & forth about meeting details - Acuity sends them all out (& reminders) automatically
Chelsea Baldwin profile photo
  • I am able to fill up my calendar by sending out my meeting link with each email, instead of having them search for me, check my availability and then set. Chili Piper makes it easy.
No photo available

Screenshots

Acuity Scheduling

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Acuity Scheduling Editions & Modules
Acuity Scheduling
Additional Pricing Details

Chili Piper

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Chili Piper Editions & Modules
Chili Piper
Edition
Intelligent Meeting Distribution
$25/user/month billed annually1
Intelligent Form Booker
$200/month for the first page and $50/month for each additional page2
1. Per User
2. Per Active Page
Additional Pricing Details
Onboarding and Support are included at no additional charge.