What users are saying about

Acuity Scheduling

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
38 Ratings
19 Ratings

Acuity Scheduling

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
38 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.2 out of 101
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.8 out of 101

Add comparison

Likelihood to Recommend

Acuity Scheduling

I honestly can't think of a situation where the system would be ill-suited to anyone. It's more appropriate for those who have more than one service to sell, I suppose. And it might not be as helpful when you're selling products (vs. services), so that would be one thing to improve.
Michele Moore profile photo

Doodle

Doodle is especially helpful for scheduling group meetings, planning weekend retreats, or creating work schedules. If you need to coordinate people around a similar time, Doodle will allow you to see it through the visual poll results and ensure everyone understands the schedule request in the same way. I love using Doodle to schedule staff meetings and office hours. Doodle is less appropriate when scheduling within a network that already has shared calendars where you can see a colleague's availability. In this case, it simply repeats an available function.
Alicia Meyer profile photo

Pros

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore profile photo
  • Doodle provides options for quizzes, polls, and scheduling, which makes it a versatile tool.
  • Doodle very clearly shows you the top choice(s) picked by respondents, making it easy to select a time that is best for the most people.
  • Doodle allows you to connect your calendar, which helps to more efficiently select workable time slots - and syncs your events.
  • Doodle doesn't require respondents to create an account in order to participate in the poll.
Elaine Foster profile photo

Cons

  • There is no perfect system and it's hard to find things to criticize here, but I'd like to see a more graphic interface (e.g., with more of a card view than a drop-down view) so services can be featured more prominently.
  • I'd love to have greater flexibility in terms of classes and events (and how these are paid for).
  • It would be great to offer integrated CRM and e-mail marketing functions so that clients who schedule through the system can receive follow-up promotions, birthday greetings, and coupons, etc. (And maybe they have this and I just don't know about it).
Michele Moore profile photo
  • Doodle's user interface could use an update. The Dashboard is just bullet points right now and could be a little more aesthetically pleasing.
  • If you have a lot of date/time options for people to go through, it can be fairly time-consuming/tedious for people to fill out the form. It's not always the best way to schedule events if there is a lot of availability that you want to show.
  • The ads on the free version can get a little overbearing, just because of their location.
Elaine Foster profile photo

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling9.7
Based on 3 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Cherlyn Chong profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

The Acuity embedded calendar loads. Fast. That's KEY to everything. I don't like a slow load time because it's representative of my brand. The UI design, while not 100% yet, or as beautiful as Calendly's, is just what I need. They come up with all sorts of new, innovative ways to get clients and command authority.. and they have everything I could ever want for a good scheduler, and MORE. They've just hit every one of my needs. Also, their staff is not only friendly but very funny (even sarcastic). They are so much fun.
Cherlyn Chong profile photo
Doodle is a platform that allows you to see others' availability, while Calendly and YCBM require respondents to actually make a booking at one of the times you offer. Doodle allows more flexibility in that you can see if there are multiple times when multiple people are available, then schedule a meeting at the best time for everyone, not just the best time for one person.
Elaine Foster profile photo

Return on Investment

  • It has reduced the back and forth of scheduling a call with my clients by 90%.
  • It has drastically reduced any client inquiries of when the next call will be by sending out email and text reminders.
  • It has decreased the no shows of new prospects with the text reminders and allowed those who can't make it to just reschedule the booking themselves.
Cherlyn Chong profile photo
  • Doodle has allowed my team to quickly and easily schedule meetings to complete training sessions in a timely manner
Elaine Foster profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Doodle

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details