What users are saying about
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Top Rated
55 Ratings
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41 Ratings

Acuity Scheduling

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Top Rated
55 Ratings
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Score 9.3 out of 100

Doodle

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41 Ratings
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Score 9.1 out of 100

Likelihood to Recommend

Acuity Scheduling

This scheduling service works great for me as a coach. I have appointments with prospects that are free and informative. I like to gather some info from them ahead of time, so it's great to be able to get answers to questions that I have without any effort. I also love having them send follow up emails for me. I also have clients who schedule one on one calls with me, and they use this scheduler. Last, I set up workshops for people to view on Zoom (online meetings). I love that people can click on the link, reserve a spot, pay for the class, and receive a confirmation, without any effort from me.
Meredith Brough | TrustRadius Reviewer

Doodle

Doodle is especially helpful for scheduling group meetings, planning weekend retreats, or creating work schedules. If you need to coordinate people around a similar time, Doodle will allow you to see it through the visual poll results and ensure everyone understands the schedule request in the same way. I love using Doodle to schedule staff meetings and office hours. Doodle is less appropriate when scheduling within a network that already has shared calendars where you can see a colleague's availability. In this case, it simply repeats an available function.
Alicia Meyer | TrustRadius Reviewer

Pros

Acuity Scheduling

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore | TrustRadius Reviewer

Doodle

  • Doodle approaches this problem different than most other scheduling platforms I've looked at (and I've looked at most of them). Doodle allows the person who is making their calendar available for scheduling to make the final decision on the meeting in contrast to other platforms that typically do it the other way around. Both can be beneficial depending on preference
  • I love that Doodle allows for proposing multiple times, which is a feature I've yet to find on other scheduling platforms (and I've looked at/tried a lot of them)
  • Doodle makes the scheduling process very simple even for someone who's never used it before
Brad Henderson | TrustRadius Reviewer

Cons

Acuity Scheduling

  • I guess the design of the app could be prettier (I don't really care about design if the app functions properly.
  • I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.
Eric Weiss | TrustRadius Reviewer

Doodle

  • I would appreciate a more intuitive add-on within Google Calendar so we can schedule meetings directly in there.
  • I think missing functionality might be adding sliders, photos, and colors to the polls to make it look really beautiful.
  • I find the options on the poll settings are a bit confusing. It could be elaborated on more or have tooltips to explain the options better.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acuity Scheduling

Acuity Scheduling 9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss | TrustRadius Reviewer

Doodle

Doodle 10.0
Based on 1 answer
Easy to use and basically free.
Matthew Gardner | TrustRadius Reviewer

Usability

Acuity Scheduling

Acuity Scheduling 9.0
Based on 5 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Anonymous | TrustRadius Reviewer

Doodle

No score
No answers yet
No answers on this topic

Support Rating

Acuity Scheduling

Acuity Scheduling 8.8
Based on 15 answers
Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
Katelyn Silva | TrustRadius Reviewer

Doodle

Doodle 8.4
Based on 16 answers
I did not use the support as the tool is straightforward to use, and I never experienced any issue that would have forced me to reach out to customer service, but I gave a ten because it is a great tool, and the support must be great as well. there is no doubt
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acuity Scheduling

I previously used Appointmentcore (an Infusionsoft product). While it did most of what Acuity Scheduling does, I found that it was overpriced and that outside of Infusionsoft, the integrations were not as robust as Acuity Scheduling. I feel like Acuity Scheduling outperforms Appointmentcore in every area except the ability to brand and customize the scheduling page (using HTML if necessary) and, of course, the native integration with Infusionsoft.
Ashlie Pappas | TrustRadius Reviewer

Doodle

I use Sign-Up Genius to list my open appointments and let students sign up for individual spots; I use the anonymous option so that only I can see the name and to others it simply appears as "already filled". Doodle is simpler in some ways that Sign-Up Genius, but Doodle's biggest advantage is the ability for individuals to indicate multiple options.
Becca Guler | TrustRadius Reviewer

Return on Investment

Acuity Scheduling

  • I save hours a week emailing potential scheduling options, and did not have to hire a VA.
  • Clients booking my hourly service are required to complete a detailed form so I can make sure I'm a good fit for their project.
Christy Price | TrustRadius Reviewer

Doodle

  • People were happy how easy it is to find meeting times.
  • I can send Doodle polls to people within and outside the organization, which our internal calendar tool would not allow us to do.
  • It's very fast and saves vast amounts of time - no more emails for RSVP collection.
Anonymous | TrustRadius Reviewer

Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Doodle

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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