What users are saying about

Genbook

2 Ratings

Acuity Scheduling

28 Ratings
Score 9.3 out of 101

Genbook

2 Ratings
Score 10 out of 101

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Likelihood to Recommend

Acuity Scheduling

Acuity Scheduling is a great scheduling tool, especially if you're running a small business. I set up an Acuity Account for a side project where the owner of the license was starting her own therapy practice. Acuity allows a quick insight for her clients to schedule on her preset hours which eliminates the need to hire a secretary or spend more time on the phone organizing appointments. It saves her time that she can better have spent running more appointments. It's been perfect for her so far.
Eric Weiss profile photo

Genbook

Great for website and Google integration. Great to get people to book now!
Jason Moore, L.Ac. profile photo

Pros

  • Appointment scheduling
  • Calendar sync
  • Online booking
  • Online payments
  • Recurring Appointments
Sean Pomory profile photo
  • Professional Intuitive Interface
  • Decent customer service
  • Integration with Google
  • Highly customizable
Jason Moore, L.Ac. profile photo

Cons

  • Would like to be able to approve/decline an appointment after reviewing the form/application. Currently all appointments are immediately booked into my calendar. Would be a nice feature to be able to turn on for specific appointment types.
Steena Brown profile photo
  • I would like to see the ability to change the “leave a review” message to allow for a customizable message
  • Cost is a little high
Jason Moore, L.Ac. profile photo

Likelihood to Renew

Acuity Scheduling9.0
Based on 2 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 1 answer
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity is by far more robust and I think it looks more sleek when embedded or even if you give someone the Acuity direct link
Steena Brown profile photo
AcuBase Pro is my practice management software. The only overlap for me is that they both function as customer databases. I would love to see integration between the software in the calendars.
Jason Moore, L.Ac. profile photo

Return on Investment

  • Less time managing appointment scheduling
  • No time zone confusion - HOURS saved
  • Payments and appointments can be handled in ONE fell swoop!
Steena Brown profile photo
  • Many patients like using online booking; this makes happy customers.
Jason Moore, L.Ac. profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Genbook

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details