What users are saying about

Acuity Scheduling

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33 Ratings
17 Ratings

Acuity Scheduling

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33 Ratings
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Score 9.1 out of 101
17 Ratings
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Score 6.9 out of 101

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Likelihood to Recommend

Acuity Scheduling

I honestly can't think of a situation where the system would be ill-suited to anyone. It's more appropriate for those who have more than one service to sell, I suppose. And it might not be as helpful when you're selling products (vs. services), so that would be one thing to improve.
Michele Moore profile photo

MINDBODY

The best scenario to use MindBody would be in some sort of smaller fitness studio like pilates, yoga, and barre classes where their is only a few classes offered each day. If you were to use MindBody at a place like Lifetime or another huge fitness corporation I don't think it would work quite as well. The schedule on the app would get very crowded and it would be hard to regulate everyones payments with that many classes going on at once. Its better that at a place like that everyone just pays a membership fee instead of a class by class basis.
No photo available

Pros

  • Choosing time zones & picking meeting times
  • Integrating with digital calendars to make sure things are not forgotten after they're scheduled
  • Integrating with Zoom
Chelsea Baldwin profile photo
  • Tracks the use of class packages purchased by students at our center. It easy for both instructors to use and for students to see where they stand with their purchased packages.
  • Tracks the number of students in classes to generate time sheets for instructors.
  • Generates helpful reports such as one for students who have not attended in a while.
Kathleen Baker profile photo

Cons

  • Not the prettiest interface
  • I like the look and feel of Calendly better
  • Doesn’t feel as user intuitive, when a client cancels they should really be encouraged to reschedule
Josephine Stafford profile photo
  • Would like to customize time sheets which are generated.
  • Would like ability to back up information on a weekly basis so when MindBody is down I can access needed information.
Kathleen Baker profile photo

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 2 answers
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
MINDBODY6.0
Based on 1 answer
I think that some of it is easy to use and see what you're doing, but the complexity and the amount of steps needed makes it difficult and requires a lot of training
Kylie Crandall profile photo

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Before, I was manually scheduling appointments into my Google calendar. Now, it's all done through the site. No more back and forth conversations about: Does this date work for you? What about this date? This time or that time? etc. My client can see all my availability and set their own appointment. It saves so much time and is so hassle free!
Reagan Baird Edwards profile photo
MBO is more user friendly than NetSuite
Kylie Crandall profile photo

Return on Investment

  • Continues to take less time to schedule appointments
  • Saved money on essential software
Josephine Stafford profile photo
  • It helps with retail and tracking retail.
  • Lets the retail team know how much back stock we have.
  • Lets our company know when we need more of something.
Kylie Crandall profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MINDBODY

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details