What users are saying about
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38 Ratings
17 Ratings

Acuity Scheduling

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38 Ratings
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Score 9.2 out of 101
17 Ratings
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Score 6.8 out of 101

Likelihood to Recommend

Acuity Scheduling

I honestly can't think of a situation where the system would be ill-suited to anyone. It's more appropriate for those who have more than one service to sell, I suppose. And it might not be as helpful when you're selling products (vs. services), so that would be one thing to improve.
Michele Moore profile photo

MINDBODY

It is well suited for businesses that need a platform for clients to sign into classes and workshops or even perhaps schedule appointments. Perhaps less appropriate for business that have sensitive information.
Kathleen Baker profile photo

Pros

Acuity Scheduling

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore profile photo

MINDBODY

  • Tracks the use of class packages purchased by students at our center. It easy for both instructors to use and for students to see where they stand with their purchased packages.
  • Tracks the number of students in classes to generate time sheets for instructors.
  • Generates helpful reports such as one for students who have not attended in a while.
Kathleen Baker profile photo

Cons

Acuity Scheduling

  • I wish they had a lifetime plan. I'm tired of all these subscription plans.
Cherlyn Chong profile photo

MINDBODY

  • Would like to customize time sheets which are generated.
  • Would like ability to back up information on a weekly basis so when MindBody is down I can access needed information.
Kathleen Baker profile photo

Likelihood to Renew

Acuity Scheduling

Acuity Scheduling 9.3
Based on 3 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo

MINDBODY

No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling

Acuity Scheduling 9.7
Based on 3 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Cherlyn Chong profile photo

MINDBODY

MINDBODY 6.0
Based on 1 answer
I think that some of it is easy to use and see what you're doing, but the complexity and the amount of steps needed makes it difficult and requires a lot of training
Kylie Crandall profile photo

Support

Acuity Scheduling

Acuity Scheduling 7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo

MINDBODY

No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity Scheduling

Calendly I just like better but Acuity is free, so I’ll get used to it.
Josephine Stafford profile photo

MINDBODY

Schedulicity is better suited for scheduling appointments and not as useful for tracking class attendance and payments.
Kathleen Baker profile photo

Return on Investment

Acuity Scheduling

  • Our business is run on appointments. Acuity Scheduling satisfies this need.
  • Having Acuity work directly with our CRM gives us a major advantage.
  • Not being able to send paid traffic directly to our scheduling because we can't track it adds additional cost to our advertising budget.
Jeremy Estes profile photo

MINDBODY

  • It helps with retail and tracking retail.
  • Lets the retail team know how much back stock we have.
  • Lets our company know when we need more of something.
Kylie Crandall profile photo

Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

MINDBODY

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

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