What users are saying about
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40 Ratings
17 Ratings

Acuity Scheduling

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40 Ratings
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Score 9.1 out of 101
17 Ratings
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Score 6.5 out of 101

Likelihood to Recommend

Acuity Scheduling

Acuity Scheduling is a great scheduling tool, especially if you're running a small business. I set up an Acuity Account for a side project where the owner of the license was starting her own therapy practice. Acuity allows a quick insight for her clients to schedule on her preset hours which eliminates the need to hire a secretary or spend more time on the phone organizing appointments. It saves her time that she can better have spent running more appointments. It's been perfect for her so far.
Eric Weiss profile photo

MINDBODY

This software is great for all service and class-based businesses. It's nice that your employees can log in when not on site to see upcoming appointments.
Katie Little - Krieger profile photo

Pros

Acuity Scheduling

  • Acuity Scheduling has a simple view layout of seeing available times available to schedule a meeting.
  • Great integration with Google Calendar.
  • Overall, the platform is very simple to use.
Eric Weiss profile photo

MINDBODY

  • Tracks the use of class packages purchased by students at our center. It easy for both instructors to use and for students to see where they stand with their purchased packages.
  • Tracks the number of students in classes to generate time sheets for instructors.
  • Generates helpful reports such as one for students who have not attended in a while.
Kathleen Baker profile photo

Cons

Acuity Scheduling

  • The ability to automate emails beyond one year (our customers only have to recert every 2 years so we have to use Survey Monkey)
Ginger Davis profile photo

MINDBODY

  • Would like to customize time sheets which are generated.
  • Would like ability to back up information on a weekly basis so when MindBody is down I can access needed information.
Kathleen Baker profile photo

Likelihood to Renew

Acuity Scheduling

Acuity Scheduling 9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss profile photo

MINDBODY

No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling

Acuity Scheduling 9.2
Based on 4 answers
It’s pretty straightforward.
Josephine Stafford profile photo

MINDBODY

MINDBODY 6.0
Based on 2 answers
Settings are often buried, user interface rules vary depending on whether it's a newer feature or an older one.From daily usage, people learn how it works and get used to it, but it's not something someone could just pick up without any training or hand-holding.
Andre Yeu profile photo

Support

Acuity Scheduling

Acuity Scheduling 8.7
Based on 2 answers
Support is great. I've reached out a few times since our use is a bit different. Support has always been prompt and responsive and led me to a solution, including some workarounds that aren't immediately obvious, such as how to disable a client's ability to reschedule from the cancel appointment link (which you can't do directly. Support guided me to a workaround).
Christopher Cantrall profile photo

MINDBODY

MINDBODY 10.0
Based on 1 answer
Support staff, both pre-sale and post-sale have been outstanding.
Andre Yeu profile photo

Alternatives Considered

Acuity Scheduling

We have only manually done scheduling using a combination of iCal and GooCal.
Ginger Davis profile photo

MINDBODY

Schedulicity is better suited for scheduling appointments and not as useful for tracking class attendance and payments.
Kathleen Baker profile photo

Return on Investment

Acuity Scheduling

  • Continues to take less time to schedule appointments
  • Saved money on essential software
Josephine Stafford profile photo

MINDBODY

  • MindBody has simplified tracking information as well as providing useful reports to work with to improve the business.
  • The negative impact would be the expense. It has added a sizable monthly expense to our business.
Kathleen Baker profile photo

Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

MINDBODY

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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