What users are saying about
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Top Rated
62 Ratings
9 Ratings

Acuity Scheduling

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Top Rated
62 Ratings
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Score 9.3 out of 100
9 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

Acuity Scheduling

This scheduling service works great for me as a coach. I have appointments with prospects that are free and informative. I like to gather some info from them ahead of time, so it's great to be able to get answers to questions that I have without any effort. I also love having them send follow up emails for me. I also have clients who schedule one on one calls with me, and they use this scheduler. Last, I set up workshops for people to view on Zoom (online meetings). I love that people can click on the link, reserve a spot, pay for the class, and receive a confirmation, without any effort from me.
Meredith Brough | TrustRadius Reviewer

SetMore

SetMore is getting aged as it is. we have been moving progressively to other solutions for scheduling with far better integration. however, SetMore is a good tool to implement in start-ups and small business where you need to have plans and activities scheduled with individuals inside and outside of the organization. As mentioned, this tool is used internally with the support team, sales team, RRHH. This last uses with recruitment prospects that can go to the website and schedule its interview with an assigned person considering the availability of it.
Jose A Garcia | TrustRadius Reviewer

Pros

Acuity Scheduling

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore | TrustRadius Reviewer

SetMore

  • Two Way Sync with Google Calendar
  • Provides Stripe integration for Check Out and Pre-Pay, as needed, for scheduling.
  • The mobile application provides anywhere access.
  • SMS reminders are convenient for our clients.
Kris Lambert | TrustRadius Reviewer

Cons

Acuity Scheduling

  • I guess the design of the app could be prettier (I don't really care about design if the app functions properly.
  • I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.
Eric Weiss | TrustRadius Reviewer

SetMore

  • Would like if it could sync directly to Google calendar (i.e have a direct plugin) without going through the website.
  • Could have a "how to" tutorial for booking appointments for users.
Suzy Vera, MBA | TrustRadius Reviewer

Likelihood to Renew

Acuity Scheduling

Acuity Scheduling 9.2
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss | TrustRadius Reviewer

SetMore

No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling

Acuity Scheduling 8.9
Based on 5 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Anonymous | TrustRadius Reviewer

SetMore

No score
No answers yet
No answers on this topic

Support Rating

Acuity Scheduling

Acuity Scheduling 8.8
Based on 15 answers
Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
Katelyn Silva | TrustRadius Reviewer

SetMore

No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity Scheduling

I previously used Appointmentcore (an Infusionsoft product). While it did most of what Acuity Scheduling does, I found that it was overpriced and that outside of Infusionsoft, the integrations were not as robust as Acuity Scheduling. I feel like Acuity Scheduling outperforms Appointmentcore in every area except the ability to brand and customize the scheduling page (using HTML if necessary) and, of course, the native integration with Infusionsoft.
Ashlie Pappas | TrustRadius Reviewer

SetMore

I started the free version because it was free - but then upgraded once I saw it worked well. I chose this over Mind Body because of the lower cost and how easy it is to use. Also, it's one of the only similar products that you can place a widget on both Facebook and my own website.
Anonymous | TrustRadius Reviewer

Return on Investment

Acuity Scheduling

  • I save hours a week emailing potential scheduling options, and did not have to hire a VA.
  • Clients booking my hourly service are required to complete a detailed form so I can make sure I'm a good fit for their project.
Christy Price | TrustRadius Reviewer

SetMore

  • Planning meetings
  • Schedule Demos or Coaching with prospects and customers
  • Recruitment interviews set up without making a call and confirming both sides for availability to arrange the meeting
  • Web interface for internal and external users
Jose A Garcia | TrustRadius Reviewer

Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SetMore

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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