What users are saying about

SetMore

7 Ratings

Acuity Scheduling

28 Ratings
Score 9.3 out of 101

SetMore

7 Ratings
Score 7.3 out of 101

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Likelihood to Recommend

Acuity Scheduling

I recommend acuity to... everyone I know. The user interface is pretty easy to use, so many features that are customizable, and it integrates seamlessly with Google calendar both ways (blocking off time I have something on my calendar and adding appointments to my calendar even for multiple calendars). You can also accept payments very easily through acuity! It's all around robust and streamlined!
Steena Brown profile photo

SetMore

SetMore is getting aged as it is. we have been moving progressively to other solutions for scheduling with far better integration. however, SetMore is a good tool to implement in start-ups and small business where you need to have plans and activities scheduled with individuals inside and outside of the organization. As mentioned, this tool is used internally with the support team, sales team, RRHH. This last uses with recruitment prospects that can go to the website and schedule its interview with an assigned person considering the availability of it.
Jose A Garcia profile photo

Pros

  • Acuity is so intuitive and easy to use. I can create new programs, packages, and coaching sessions with ease and efficiency.
  • I love the way Acuity interfaces with my WordPress website. Any changes I make to my Acuity account are immediately visible on my website.
  • My clients find it really easy to book their sessions from my website and love the reminders and other automated emails they get.
Allyson Woodrooffe, MA, CPCC profile photo
  • User Interface
  • Clear information distribution
  • Practical scheduling across multiple teams
  • 3rd party calendar integrations
  • Email notifications sent to the assigned owner of the task or activity scheduled
Jose A Garcia profile photo

Cons

  • There is no perfect system and it's hard to find things to criticize here, but I'd like to see a more graphic interface (e.g., with more of a card view than a drop-down view) so services can be featured more prominently.
  • I'd love to have greater flexibility in terms of classes and events (and how these are paid for).
  • It would be great to offer integrated CRM and e-mail marketing functions so that clients who schedule through the system can receive follow-up promotions, birthday greetings, and coupons, etc. (And maybe they have this and I just don't know about it).
Michele Moore profile photo
  • Getting aged compared to other solutions
  • Sync issues from time to time
  • When setting up a meeting for a customer, you are not quite sure if the customer receives all the details. You go double-check with an appointment in the calendar
  • Messing layout on how to fill out a field in the scheduling form
Jose A Garcia profile photo

Likelihood to Renew

Acuity Scheduling9.0
Based on 2 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 1 answer
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Acuity Scheduling is the only tool I've used like this other than manually scheduling everything through a notebook or Google Calendar. This has worked out fine for me from the beginning, so I haven't had a need or desire to go shop for anything else yet
Eric Weiss profile photo
Used those in previous jobs, however, comparing against SetMore. SetMore is more open to internal and external users that can take in place. With the others, many needed a VPN connection to use it. No capabilities for external users of the organization to access and schedule or check the availability of the internal resources. That being said, SetMore needs a facelift. It is a great tool but is getting aged. New freeware available, freemium tools for similar purposes getting out that can fill the gaps where SetMore is failing.
Jose A Garcia profile photo

Return on Investment

  • For a small business, this is a secretary replacement. This is beneficial when starting out until you get enough income to grow and hire out help.
  • It's a simple tool that does it's job right the first time.
  • If you're worried about price, there is an affordable free version to get you started until you can upgrade to the next tier.
Eric Weiss profile photo
  • Planning meetings
  • Schedule Demos or Coaching with prospects and customers
  • Recruitment interviews set up without making a call and confirming both sides for availability to arrange the meeting
  • Web interface for internal and external users
Jose A Garcia profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SetMore

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details