What users are saying about

Acuity Scheduling

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38 Ratings
8 Ratings

Acuity Scheduling

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38 Ratings
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Score 9.2 out of 101
8 Ratings
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Score 8.3 out of 101

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Likelihood to Recommend

Acuity Scheduling

I honestly can't think of a situation where the system would be ill-suited to anyone. It's more appropriate for those who have more than one service to sell, I suppose. And it might not be as helpful when you're selling products (vs. services), so that would be one thing to improve.
Michele Moore profile photo

SetMore

SetMore is getting aged as it is. we have been moving progressively to other solutions for scheduling with far better integration. however, SetMore is a good tool to implement in start-ups and small business where you need to have plans and activities scheduled with individuals inside and outside of the organization. As mentioned, this tool is used internally with the support team, sales team, RRHH. This last uses with recruitment prospects that can go to the website and schedule its interview with an assigned person considering the availability of it.
Jose A Garcia profile photo

Pros

  • Acuity's UI flows well for my audience and it is easy to book. I LOVE that it loads very quickly, that is KEY to a good scheduler.
  • It's so easy to set up, and I can change my availability day to day without affecting the overall master hours I've set.
  • I love the feature for blocking out some times so that people book in chunks, one after the other, not scattered throughout the day.
  • The form feature that allows me to screen my audience before they book is so useful because it weeds out the ones who are not a fit for me.
  • The feature for blocking out times to appear busier is very useful as well, it does look like I have very limited ability!
Cherlyn Chong profile photo
  • User Interface
  • Clear information distribution
  • Practical scheduling across multiple teams
  • 3rd party calendar integrations
  • Email notifications sent to the assigned owner of the task or activity scheduled
Jose A Garcia profile photo

Cons

  • The ability to automate emails beyond one year (our customers only have to recert every 2 years so we have to use Survey Monkey)
Ginger Davis profile photo
  • Would like if it could sync directly to Google calendar (i.e have a direct plugin) without going through the website.
  • Could have a "how to" tutorial for booking appointments for users.
Suzy Vera, MBA profile photo

Likelihood to Renew

Acuity Scheduling9.3
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling9.7
Based on 3 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Cherlyn Chong profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

This is the first software of its type that I have used at work.
Andrea Cross profile photo
I have used Google calendar and Outlook calendar, but if the person you are inviting does not have those softwares, it is really redundant. Also, the aforementioned apps do not let employees book time on your calendar if they do not have an account, while SetMore easily lets anyone book time no matter what calendar app they use (or do not use). It is also very modern and easy to navigate, thus accessible to all.
Suzy Vera, MBA profile photo

Return on Investment

  • Less time managing appointment scheduling
  • No time zone confusion - HOURS saved
  • Payments and appointments can be handled in ONE fell swoop!
Steena Brown profile photo
  • Allows us to respect our clients time and schedule calls when they are available.
  • The ability to schedule follow up calls leads to a better customer experience.
  • The reminders sent automatically create an easy workflow to assist both our service and sales departments.
Kris Lambert profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

SetMore

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details