What users are saying about
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Top Rated
62 Ratings
5 Ratings

Acuity Scheduling

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Top Rated
62 Ratings
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Score 9.3 out of 100
5 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Acuity Scheduling

This scheduling service works great for me as a coach. I have appointments with prospects that are free and informative. I like to gather some info from them ahead of time, so it's great to be able to get answers to questions that I have without any effort. I also love having them send follow up emails for me. I also have clients who schedule one on one calls with me, and they use this scheduler. Last, I set up workshops for people to view on Zoom (online meetings). I love that people can click on the link, reserve a spot, pay for the class, and receive a confirmation, without any effort from me.
Meredith Brough | TrustRadius Reviewer

SimplyBook.me

If you work in an office I would imagine having some sort of a scheduling software is an absolute must. It will save you a ton of hassle and a lot of pointless emails. So if you are looking for one, I can recommend this quite easily. It's simple and it works well. I also think the pricing is very competitive even when compared to more established brands. However if you don't need or have a lot of meetings then I think you can avoid this one.
Anonymous | TrustRadius Reviewer

Pros

Acuity Scheduling

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore | TrustRadius Reviewer

SimplyBook.me

  • It allows me to use one simple URL for sales.
  • It allows me to do promotions via codes.
  • It manages my time for me through the calendar element.
Nathan Conkey | TrustRadius Reviewer

Cons

Acuity Scheduling

  • I guess the design of the app could be prettier (I don't really care about design if the app functions properly.
  • I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.
Eric Weiss | TrustRadius Reviewer

SimplyBook.me

  • You should be able to ad text in some of the booking "moments". This way you could explain to your customer's that they must choose PayPal or another payment way even if they don't have an account.
  • Maybe simplybook.me should have a direct payment with card option. Skipping all the payU or PayPal options. It would be more friendly for customers as this is the way it works for them in other online stores such as Amazon or eBay.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Acuity Scheduling

Acuity Scheduling 9.2
Based on 3 answers
Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
Eric Weiss | TrustRadius Reviewer

SimplyBook.me

No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling

Acuity Scheduling 8.9
Based on 5 answers
It's just very intuitive once you get the hang of it, which won't take long. They try not to make complex things very complex and they provide explanations for everything with a greyed-out question mark icon next to the function. Also, I love that they encourage people to just get live help when they need it.
Anonymous | TrustRadius Reviewer

SimplyBook.me

No score
No answers yet
No answers on this topic

Support Rating

Acuity Scheduling

Acuity Scheduling 8.8
Based on 15 answers
Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
Katelyn Silva | TrustRadius Reviewer

SimplyBook.me

SimplyBook.me 10.0
Based on 1 answer
I did not have to contact their support too often (the software works just fine without any real issues) but the few times that I got in touch with them, they responded fast and the person I spoke with seemed to have a good grasp on what my issue was and what the solution would be.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acuity Scheduling

I previously used Appointmentcore (an Infusionsoft product). While it did most of what Acuity Scheduling does, I found that it was overpriced and that outside of Infusionsoft, the integrations were not as robust as Acuity Scheduling. I feel like Acuity Scheduling outperforms Appointmentcore in every area except the ability to brand and customize the scheduling page (using HTML if necessary) and, of course, the native integration with Infusionsoft.
Ashlie Pappas | TrustRadius Reviewer

SimplyBook.me

Actually before I find SimplyBook.me I never knew of any online booking system in Taiwan, at last I found this advertisement and after using it for free for 14 days I decide to buy it. The most important reason I bought it because there is a Traditional language that can be selected. Of course, we can set our common language as well, and this platform also supports multilanguage, too.
Anonymous | TrustRadius Reviewer

Return on Investment

Acuity Scheduling

  • I save hours a week emailing potential scheduling options, and did not have to hire a VA.
  • Clients booking my hourly service are required to complete a detailed form so I can make sure I'm a good fit for their project.
Christy Price | TrustRadius Reviewer

SimplyBook.me

  • In around an hour or so, I have been able to solve my worries about getting paid, organizing my time, leaving me the time and energy to teach and to concentrate on promoting my business.
  • It's allowed me, in one stroke, to move forward my plans to add native-speaking language tutors to engage in follow-up courses.
Nathan Conkey | TrustRadius Reviewer

Screenshots

Acuity Scheduling

Pricing Details

Acuity Scheduling

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acuity Scheduling Editions & Modules

Additional Pricing Details

SimplyBook.me

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SimplyBook.me Editions & Modules

Edition
Free$01
Basic9.902
Standard29.903
Premium59.904
  1. 50 bookings, 1 custom feature
  2. 100 bookings, 3 custom features
  3. 500 bookings, 8 custom features
  4. 2000 bookings, all custom features
Additional Pricing Details

Add comparison