What users are saying about

TimeTrade

10 Ratings

Acuity Scheduling

28 Ratings
Score 9.3 out of 101

TimeTrade

10 Ratings
Score 7.3 out of 101

Add comparison

Likelihood to Recommend

Acuity Scheduling

I honestly can't think of a situation where the system would be ill-suited to anyone. It's more appropriate for those who have more than one service to sell, I suppose. And it might not be as helpful when you're selling products (vs. services), so that would be one thing to improve.
Michele Moore profile photo

TimeTrade

I wish the user-interface was smoother (e.g. more drag and drop appointments). It feels really outdated.
Michelle Braun profile photo

Pros

  • One strength is that it is fairly intuitive to set up. We tried some other systems and they were WAY too complicated compared to AcuityScheduling.
  • Customer support is awesome; professional, responsive, and thorough. They seem to genuinely care about my business and try to make it fun.
  • They are constantly upgrading and working on improvements to the system, including new features. They are always open to suggestions about what other things would be helpful or what I need.
Michele Moore profile photo
  • It syncs with my business & personal calendar in real-time.
  • They offer training via webinars.
  • The support team is pretty responsive.
  • It let's me schedule appointments via the website. I conduct more business from my computer than my mobile devices.
Michelle Braun profile photo

Cons

  • I guess the design of the app could be prettier (I don't really care about design if the app functions properly.
  • I'm not going to say it needs to be more affordable - they offer a free version if anyone's upset about that. These people deserve a chance to earn your money and pay their bills too.
Eric Weiss profile photo
  • I find the interface to be a tad clunky and not that intuitive. I don't love the look and feel.
  • My goal was to use TimeTrade exclusively for prospecting calls, which I gave a specific name. (e.g. Fall back in love with your business coaching session). I scheduled these open appointments for specific time slots when I'm available. I was surprised to discover that people could schedule different types of appointments at any open time in my calendar, not just the time slots I prefer.
Michelle Braun profile photo

Likelihood to Renew

Acuity Scheduling9.0
Based on 2 answers
We like it so far but haven't had customers schedule yet so it needs to be proven in real time.
Michele Moore profile photo
No score
No answers yet
No answers on this topic

Usability

Acuity Scheduling10.0
Based on 1 answer
It's a pretty simple tool. You view a calendar. You determine if you can make an appointment or not. You schedule it. You show up. They do a good job making the application easy to use for both the user and the client. I can't really go much deeper other than that
Eric Weiss profile photo
No score
No answers yet
No answers on this topic

Support

Acuity Scheduling7.0
Based on 1 answer
It's online only; no phone support.
Angelo John Lewis profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

We also use Baritrax and CloudApp for scheduling tasks elsewhere. Acuity, despite its limitations, is much better. Again, I do not think we can scale across the organization with Acuity, but compared with the others, I would pick Acuity 9/10 times. The other tools are much more difficult for the end user and the content managers.
Sean Pomory profile photo
TimeTrade has been my favorite way (that I've discovered so far) to organize meeting attendees from different organizations and coordinate a time that works for everyone.
Jarod Bonino profile photo

Return on Investment

  • Acuity Scheduling has done nothing but boost my ROI.
Reagan Baird Edwards profile photo
  • TimeTrade makes me more efficient because it eliminates the e-mails and calls back and forth to set up appointments.
Michelle Braun profile photo

Pricing Details

Acuity Scheduling

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

TimeTrade

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details