24 Ratings
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Score 8.5 out of 100
12 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Acumatica

We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Anonymous | TrustRadius Reviewer

Azure Bot Service (Microsoft Bot Framework)

Any application where real-time communication is required.Not suited for secure communications.If storage and network overhead are a concern, Microsoft Bot Framework is lightweight and no additional storage capacity or network interfaces are needed.If 100% availability is required, this is not a good choice, stability was an area of concern.
Maurice Samuels | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Acumatica
9.4
Azure Bot Service (Microsoft Bot Framework)
Pay calculation
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Benefit plan administration
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Direct deposit files
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Salary revision and increment management
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Reimbursement management
Acumatica
9.1
Azure Bot Service (Microsoft Bot Framework)

Customization

Acumatica
8.8
Azure Bot Service (Microsoft Bot Framework)
API for custom integration
Acumatica
8.9
Azure Bot Service (Microsoft Bot Framework)
Plug-ins
Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)

Security

Acumatica
9.2
Azure Bot Service (Microsoft Bot Framework)
Single sign-on capability
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Role-based user permissions
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)

Reporting & Analytics

Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Dashboards
Acumatica
8.3
Azure Bot Service (Microsoft Bot Framework)
Standard reports
Acumatica
7.4
Azure Bot Service (Microsoft Bot Framework)
Custom reports
Acumatica
8.3
Azure Bot Service (Microsoft Bot Framework)

General Ledger and Configurable Accounting

Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)
Accounts payable
Acumatica
8.6
Azure Bot Service (Microsoft Bot Framework)
Accounts receivable
Acumatica
8.2
Azure Bot Service (Microsoft Bot Framework)
Global Financial Support
Acumatica
9.2
Azure Bot Service (Microsoft Bot Framework)
Primary and Secondary Ledgers
Acumatica
8.5
Azure Bot Service (Microsoft Bot Framework)
Intercompany Accounting
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Localizations
Acumatica
9.2
Azure Bot Service (Microsoft Bot Framework)
Journals and Reconciliations
Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)
Enterprise Accounting
Acumatica
8.5
Azure Bot Service (Microsoft Bot Framework)
Configurable Accounting
Acumatica
8.8
Azure Bot Service (Microsoft Bot Framework)
Centralized Rules Framework
Acumatica
8.6
Azure Bot Service (Microsoft Bot Framework)
Standardized Processes
Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)

Inventory Management

Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Inventory tracking
Acumatica
9.4
Azure Bot Service (Microsoft Bot Framework)
Automatic reordering
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Location management
Acumatica
9.4
Azure Bot Service (Microsoft Bot Framework)
Manufacturing module
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)

Order Management

Acumatica
8.8
Azure Bot Service (Microsoft Bot Framework)
Pricing
Acumatica
8.5
Azure Bot Service (Microsoft Bot Framework)
Order entry
Acumatica
8.3
Azure Bot Service (Microsoft Bot Framework)
Credit card processing
Acumatica
8.5
Azure Bot Service (Microsoft Bot Framework)
Cost of goods sold
Acumatica
8.5
Azure Bot Service (Microsoft Bot Framework)
Order Orchestration
Acumatica
9.1
Azure Bot Service (Microsoft Bot Framework)
End-to-end order visibility
Acumatica
9.1
Azure Bot Service (Microsoft Bot Framework)
Order exception Resolution
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)

Subledger and Financial Process

Acumatica
8.8
Azure Bot Service (Microsoft Bot Framework)
Automated Invoice Processing
Acumatica
8.6
Azure Bot Service (Microsoft Bot Framework)
Shared Services Payments
Acumatica
8.6
Azure Bot Service (Microsoft Bot Framework)
Billings Management
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Customer Receipt Applications
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Customer Collections
Acumatica
8.5
Azure Bot Service (Microsoft Bot Framework)
Revenue Recognition
Acumatica
9.1
Azure Bot Service (Microsoft Bot Framework)
Cash Management
Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)
Asset Management
Acumatica
8.6
Azure Bot Service (Microsoft Bot Framework)
Travel & Expense Management
Acumatica
8.5
Azure Bot Service (Microsoft Bot Framework)
Budgetary Control & Encumbrance Accounting
Acumatica
8.8
Azure Bot Service (Microsoft Bot Framework)
Period Close
Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)
Transactions Tax
Acumatica
8.9
Azure Bot Service (Microsoft Bot Framework)
Subledger Reconciliations
Acumatica
8.8
Azure Bot Service (Microsoft Bot Framework)
3rd Party Accounting Systems
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)

Project Financial Management

Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Budgeting and Forecasting
Acumatica
7.8
Azure Bot Service (Microsoft Bot Framework)
Project Costing
Acumatica
9.1
Azure Bot Service (Microsoft Bot Framework)
Cost Capture
Acumatica
9.1
Azure Bot Service (Microsoft Bot Framework)
Capital Project Management
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Customer Invoicing
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Customer Contract Compliance
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Project Revenue Recognition
Acumatica
9.1
Azure Bot Service (Microsoft Bot Framework)
Project Financial Performance Analysis
Acumatica
9.2
Azure Bot Service (Microsoft Bot Framework)
Project Financials Dashboard
Acumatica
9.8
Azure Bot Service (Microsoft Bot Framework)
Real-time Financial Reporting
Acumatica
9.8
Azure Bot Service (Microsoft Bot Framework)
Embedded Business Intelligence
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Project Planning Collaboration
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)

Project Execution Management

Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Project Planning and Scheduling
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Project Manager Dashboard
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Resource Manager Dashboard
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Task Insight for Project Managers
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Team Member Task Collaboration
Acumatica
7.0
Azure Bot Service (Microsoft Bot Framework)
Talent Profiles
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Real-Time Project Reporting
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)

Grants Management

Acumatica
7.8
Azure Bot Service (Microsoft Bot Framework)
Award Lifecycle Management
Acumatica
7.0
Azure Bot Service (Microsoft Bot Framework)
Spending Control
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Indirect Cost Management
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Billing
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)

Procurement

Acumatica
7.7
Azure Bot Service (Microsoft Bot Framework)
Sourcing Team Collaboration
Acumatica
6.6
Azure Bot Service (Microsoft Bot Framework)
Sourcing Analysis
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Bids Analyzed and Compared
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
Azure Bot Service (Microsoft Bot Framework)
Invoice Automated Matching
Acumatica
7.0
Azure Bot Service (Microsoft Bot Framework)
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Supplier Assessment
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Supplier Management
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Supplier Portal
Acumatica
7.0
Azure Bot Service (Microsoft Bot Framework)

Logistics

Acumatica
9.2
Azure Bot Service (Microsoft Bot Framework)
Transportation Planning and Optimization
Acumatica
9.4
Azure Bot Service (Microsoft Bot Framework)
Transportation Sourcing Management
Acumatica
9.4
Azure Bot Service (Microsoft Bot Framework)
Transportation Process Integration
Acumatica
10.0
Azure Bot Service (Microsoft Bot Framework)
Transportation Execution Management
Acumatica
10.0
Azure Bot Service (Microsoft Bot Framework)
Trade Management
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Customs Entry Management
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Customs Document Management
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Customs Document Collaboration
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Fulfillment Management
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Inventory Visibility
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)
Warehouse Workforce Management
Acumatica
10.0
Azure Bot Service (Microsoft Bot Framework)

Manufacturing

Acumatica
8.9
Azure Bot Service (Microsoft Bot Framework)
Production Process Design
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Supply Chain Business Flows
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Production Management
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Contracted Manufacturing Management
Acumatica
9.5
Azure Bot Service (Microsoft Bot Framework)
Configuration Management
Acumatica
9.3
Azure Bot Service (Microsoft Bot Framework)
Work Definition
Acumatica
8.8
Azure Bot Service (Microsoft Bot Framework)
Work Execution
Acumatica
8.8
Azure Bot Service (Microsoft Bot Framework)
Advanced Fulfillment
Acumatica
8.4
Azure Bot Service (Microsoft Bot Framework)
Manufacturing Costs
Acumatica
7.9
Azure Bot Service (Microsoft Bot Framework)

Supply Chain

Acumatica
9.2
Azure Bot Service (Microsoft Bot Framework)
Forecasting
Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)
Inventory Planning
Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)
Multi-tier Supply Chain Planning
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Performance Monitoring
Acumatica
10.0
Azure Bot Service (Microsoft Bot Framework)

Product Lifecycle Management

Acumatica
8.9
Azure Bot Service (Microsoft Bot Framework)
Ideation Management
Acumatica
10.0
Azure Bot Service (Microsoft Bot Framework)
Requirements Management
Acumatica
10.0
Azure Bot Service (Microsoft Bot Framework)
Proposal Management
Acumatica
9.6
Azure Bot Service (Microsoft Bot Framework)
Product Master Data Management
Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)
Vendor Portal
Acumatica
7.0
Azure Bot Service (Microsoft Bot Framework)
Project Portfolio Management
Acumatica
8.0
Azure Bot Service (Microsoft Bot Framework)

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Anonymous | TrustRadius Reviewer

Azure Bot Service (Microsoft Bot Framework)

  • Easy to integrate different Azure services.
  • Easy to integrate with various chat bot softwares like Skype or Jabber.
Anonymous | TrustRadius Reviewer

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Anonymous | TrustRadius Reviewer

Azure Bot Service (Microsoft Bot Framework)

  • Most robust features only available within Microsoft toolset.
  • Too much coding required for a basic functioning bot.
Maurice Samuels | TrustRadius Reviewer

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive | TrustRadius Reviewer

Azure Bot Service (Microsoft Bot Framework)

No score
No answers yet
No answers on this topic

Support Rating

Acumatica

No score
No answers yet
No answers on this topic

Azure Bot Service (Microsoft Bot Framework)

Azure Bot Service (Microsoft Bot Framework) 7.5
Based on 2 answers
Support is helpful when we have a problem, but online documentation is lacking
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong | TrustRadius Reviewer

Azure Bot Service (Microsoft Bot Framework)

Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language.Lex is very limited with integration with standard hardware and network configurations.Lex has performance issues and was too slow to meet near real-time collaboration requirements.Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
Maurice Samuels | TrustRadius Reviewer

Return on Investment

Acumatica

  • Acumatica has saved us so much time, previously having multiple disparate systems for handling our many processes. Now we have one fully integrated system saving us time and money.
Nicole Ronchetti | TrustRadius Reviewer

Azure Bot Service (Microsoft Bot Framework)

  • High impact on time savings.
  • Database independent support.
Anonymous | TrustRadius Reviewer

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Azure Bot Service (Microsoft Bot Framework)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acumatica
8.7
Azure Bot Service (Microsoft Bot Framework)
7.5

Likelihood to Renew

Acumatica
9.0
Azure Bot Service (Microsoft Bot Framework)

Support Rating

Acumatica
Azure Bot Service (Microsoft Bot Framework)
7.5

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