Acumatica vs. Azure Bot Service (Microsoft Bot Framework)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumatica
Score 8.7 out of 10
N/A
Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
$1,000
per year
Azure Bot Service (Microsoft Bot Framework)
Score 7.2 out of 10
N/A
Microsoft offers the Azure Bot Service (replacing the former Microsoft Bot Framework), a managed bot building platform, which provides an integrated environment that is purpose-built for bot development, enabling you to build, connect, test, deploy, and manage intelligent bots, all from one place.N/A
Pricing
AcumaticaAzure Bot Service (Microsoft Bot Framework)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AcumaticaAzure Bot Service (Microsoft Bot Framework)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.—
More Pricing Information
Community Pulse
AcumaticaAzure Bot Service (Microsoft Bot Framework)
Top Pros
Top Cons
Features
AcumaticaAzure Bot Service (Microsoft Bot Framework)
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Acumatica
8.6
57 Ratings
18% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Pay calculation7.850 Ratings00 Ratings
Benefit plan administration7.135 Ratings00 Ratings
Direct deposit files8.246 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Acumatica
8.5
163 Ratings
16% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
API for custom integration8.6151 Ratings00 Ratings
Plug-ins8.3147 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Acumatica
8.6
202 Ratings
6% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Single sign-on capability8.8163 Ratings00 Ratings
Role-based user permissions8.4199 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acumatica
8.4
208 Ratings
19% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Dashboards8.5196 Ratings00 Ratings
Standard reports8.1205 Ratings00 Ratings
Custom reports8.4200 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Acumatica
8.9
431 Ratings
15% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Accounts payable8.7420 Ratings00 Ratings
Accounts receivable8.6328 Ratings00 Ratings
Global Financial Support8.1115 Ratings00 Ratings
Primary and Secondary Ledgers8.6165 Ratings00 Ratings
Journals and Reconciliations8.7314 Ratings00 Ratings
Configurable Accounting8.6190 Ratings00 Ratings
Standardized Processes8.6205 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Acumatica
8.5
261 Ratings
8% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Inventory tracking8.4257 Ratings00 Ratings
Automatic reordering7.6109 Ratings00 Ratings
Location management8.6140 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Acumatica
8.8
269 Ratings
13% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Pricing8.2235 Ratings00 Ratings
Order entry8.7241 Ratings00 Ratings
Credit card processing8.5164 Ratings00 Ratings
Cost of goods sold8.3225 Ratings00 Ratings
Order Orchestration8.0108 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Acumatica
8.9
300 Ratings
18% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Billing Management8.7170 Ratings00 Ratings
Cash and Asset Management8.6277 Ratings00 Ratings
Travel & Expense Management7.9123 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.9127 Ratings00 Ratings
Period Close8.8181 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Acumatica
9.9
4 Ratings
26% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Budgeting and Forecasting9.64 Ratings00 Ratings
Project Costing9.93 Ratings00 Ratings
Cost Capture9.93 Ratings00 Ratings
Capital Project Management10.02 Ratings00 Ratings
Customer Contract Compliance10.02 Ratings00 Ratings
Project Revenue Recognition9.93 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Acumatica
8.2
89 Ratings
18% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Project Planning and Scheduling8.482 Ratings00 Ratings
Task Insight for Project Managers8.480 Ratings00 Ratings
Project Mobile Functionality8.168 Ratings00 Ratings
Definable Resource Pools8.643 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Acumatica
8.2
32 Ratings
8% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Award Lifecycle Management8.632 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Acumatica
7.7
170 Ratings
10% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Bids Analyzed and Compared8.448 Ratings00 Ratings
Contract Authoring8.731 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.1140 Ratings00 Ratings
Supplier Management8.173 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Acumatica
8.7
49 Ratings
29% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Risk Repository8.637 Ratings00 Ratings
Control Management8.741 Ratings00 Ratings
Control Efficiency Assessments8.738 Ratings00 Ratings
Issue Detection8.740 Ratings00 Ratings
Remediation and Certification8.633 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Acumatica
8.7
69 Ratings
24% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Transportation Planning and Optimization7.250 Ratings00 Ratings
Transportation Execution Management7.947 Ratings00 Ratings
Trade and Customs Management7.339 Ratings00 Ratings
Fulfillment Management8.255 Ratings00 Ratings
Warehouse Workforce Management7.751 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Acumatica
8.9
76 Ratings
17% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Production Process Design7.963 Ratings00 Ratings
Production Management8.170 Ratings00 Ratings
Configuration Management8.365 Ratings00 Ratings
Work Execution8.556 Ratings00 Ratings
Manufacturing Costs8.266 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Acumatica
8.3
89 Ratings
14% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Forecasting7.577 Ratings00 Ratings
Inventory Planning7.882 Ratings00 Ratings
Performance Monitoring7.873 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Acumatica
8.7
50 Ratings
18% above category average
Azure Bot Service (Microsoft Bot Framework)
-
Ratings
Proposal Management8.741 Ratings00 Ratings
Product Master Data Management8.348 Ratings00 Ratings
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AcumaticaAzure Bot Service (Microsoft Bot Framework)
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User Ratings
AcumaticaAzure Bot Service (Microsoft Bot Framework)
Likelihood to Recommend
8.8
(478 ratings)
8.7
(5 ratings)
Likelihood to Renew
8.8
(26 ratings)
-
(0 ratings)
Usability
7.6
(19 ratings)
8.7
(2 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
8.2
(1 ratings)
-
(0 ratings)
Support Rating
6.7
(14 ratings)
8.7
(4 ratings)
In-Person Training
8.6
(2 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
6.8
(8 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
9.1
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
AcumaticaAzure Bot Service (Microsoft Bot Framework)
Likelihood to Recommend
Acumatica
I'm so new to it. I mean it has a lot of capabilities. So I'm used to working with Infor products, so I'm used to large ERP systems and I haven't seen anything that makes me question Acumatica. It seems like I can customize anything and have the system to do what I need. So I mean that's one advantage point why we selected Acumatica is because it can be tailored to our business and to what we need and the way we want to do it
Read full review
Microsoft
It is suited for applications like computerizing messages, or any business thought that would require the entrepreneur to robotize their reactions, particularly assuming they are managing a ton of clients and they can't answer to every single one of them. It'd be the most ideal to computerize messages of enormous associations where the reactions measure up to the clients' assumptions. It would be less appropriate in associations where clients' viewpoints matter and every client is interesting and requires the association's consideration, where the specialist organization doesn't need to sum up the clients' interests.
Read full review
Pros
Acumatica
  • Streamlines our processes and simplifies our systems. Previously, we had to manage two software systems to handle an order and get it out the door with proper shipping documentation. Now, we were able to deploy the shipping document creation inline with the sales order process and streamline our process. This allows us to save about $3K a year just on time savings alone (in creating shipping documentation). This was a nice win for us for this project.
  • Financial Reporting is simplified and flexible for our needs. We are estimating a time savings of around $14.5K per year in time spent creating reports through manual manipulation. The reporting capabilities are much more flexible and allow for greater visibility than our previous ERP.
Read full review
Microsoft
  • Real-time communication.
  • Lightweight software protocols.
Read full review
Cons
Acumatica
  • Manufacturing suite. You have all the time. So for the Manufacturing edition, you're able to have negative issues that are unlimited and are not balanced into a job that needs to be improved. The mobile app itself for warehouse picking and management sets the default item to one. This is not how most warehouses that I've ever worked at operate. Bomb hierarchy and respectful of child elements. These are nitty gritty elements, but these are kind of down-and-dirty items that need to improve. But overall it's pretty good.
Read full review
Microsoft
  • They have simplified the coding for the bot in Azure, but it would help if the coding was further simplified so that non-IT can operate [and] create it easily.
Read full review
Likelihood to Renew
Acumatica
We aren’t going to switch at this point! It’s a great system and we are looking forward to realizing the full potential of the system once we can find a VAR who has a bench that can support us.
Read full review
Microsoft
No answers on this topic
Usability
Acumatica
Most "things" are intuitive which makes the software nice. A few other "things" make no sense and come from a programmers mind, not a users experience.
Read full review
Microsoft
Azure Bot Service provides an integrated environment for bot development. Microsoft Azure Cloud is fully compatible and its security features. It's more important to pay attention to the logic of business than the specifics of each messenger. We don't have any issues using the bot framework because the implementation is excellent.
Read full review
Performance
Acumatica
there have been some performance issues
Read full review
Microsoft
No answers on this topic
Support Rating
Acumatica
We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.
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Microsoft
Support is helpful when we have a problem, but online documentation is lacking
Read full review
Implementation Rating
Acumatica
I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
Read full review
Microsoft
No answers on this topic
Alternatives Considered
Acumatica
Well, we decided to go with Acumatica and I believe it was a really good decision. The VAR was a big part of that as well because of their insights and knowledge, but I just felt Acumatica was the right fit for us in size and it had the capabilities we needed, but it also wasn't overkill.
Read full review
Microsoft
Microsoft Bot Framework is much better and well more established without a lot of proprietary software/coding language. Lex is very limited with integration with standard hardware and network configurations. Lex has performance issues and was too slow to meet near real-time collaboration requirements. Bot Framework complements many other Microsoft communication products and this was key to implementing without a lot of new training required.
Read full review
Return on Investment
Acumatica
  • Definitely positive because we're able to give data to the end users much quicker. Were they able to make more accurate and timely financial decisions and kind of know where they're at, and how much money do I have left to spend for the month? Things like that. And our CFO is able to utilize the data more quickly.
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Microsoft
  • Interfaces with the SQL data set, tracks down plans/replies, and tests them with the SDK.
  • Utilizing the system is made conceivable by the Bot Dev gateway. We can interface our bot in excess of ten channels, including Twilio Facebook, Twilio, Twilio, and Slack, and that's only the tip of the iceberg.
  • It is expensive.
Read full review
ScreenShots

Acumatica Screenshots

Screenshot of Acumatica Cloud ERP - Device SupportScreenshot of Acumatica Cloud ERP - Production Manager DashboardScreenshot of Acumatica Cloud ERP - Production Schedule BoardScreenshot of Acumatica Cloud ERP -Warehouse Manager DashboardScreenshot of Acumatica Cloud ERP - Purchasing Manager DashboardScreenshot of Acumatica Cloud ERP - Sales Manager Dashboard