What users are saying about
32 Ratings
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Top Rated
160 Ratings
32 Ratings
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Score 8.3 out of 100

BlackLine

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Top Rated
160 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100

Likelihood to Recommend

Acumatica

We work with clients from various fields and have not yet encountered cases where Acumatica is not suitable. It can be customized for any business. Some business-process a harder for customization but basically, everything is solvable.
Anonymous | TrustRadius Reviewer

BlackLine

Blackline is well suited for Balance sheet reconciliations. It allows for any user to have access to all the different types of accounts in one unified system. This aids in audit concerns since all of the supporting information gets uploaded in a timely manner upon preparing the reconciliations. This system allows for faster approvals and reviews since all of the information related to various accounts can be found in one location.
Marta Budzan | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Acumatica
9.9
BlackLine
Pay calculation
Acumatica
9.9
BlackLine
Benefit plan administration
Acumatica
9.9
BlackLine
Direct deposit files
Acumatica
10.0
BlackLine
Salary revision and increment management
Acumatica
10.0
BlackLine
Reimbursement management
Acumatica
9.9
BlackLine

Customization

Acumatica
9.8
BlackLine
API for custom integration
Acumatica
9.8
BlackLine
Plug-ins
Acumatica
9.8
BlackLine

Security

Acumatica
9.7
BlackLine
Single sign-on capability
Acumatica
9.8
BlackLine
Role-based user permissions
Acumatica
9.6
BlackLine

Reporting & Analytics

Acumatica
9.0
BlackLine
Dashboards
Acumatica
9.1
BlackLine
Standard reports
Acumatica
8.6
BlackLine
Custom reports
Acumatica
9.3
BlackLine

General Ledger and Configurable Accounting

Acumatica
9.4
BlackLine
Accounts payable
Acumatica
9.2
BlackLine
Accounts receivable
Acumatica
9.0
BlackLine
Global Financial Support
Acumatica
9.9
BlackLine
Primary and Secondary Ledgers
Acumatica
9.2
BlackLine
Intercompany Accounting
Acumatica
9.8
BlackLine
Localizations
Acumatica
9.8
BlackLine
Journals and Reconciliations
Acumatica
9.2
BlackLine
Enterprise Accounting
Acumatica
9.1
BlackLine
Configurable Accounting
Acumatica
9.2
BlackLine
Centralized Rules Framework
Acumatica
9.3
BlackLine
Standardized Processes
Acumatica
9.5
BlackLine

Inventory Management

Acumatica
9.7
BlackLine
Inventory tracking
Acumatica
9.8
BlackLine
Automatic reordering
Acumatica
9.5
BlackLine
Location management
Acumatica
9.7
BlackLine
Manufacturing module
Acumatica
9.8
BlackLine

Order Management

Acumatica
9.5
BlackLine
Pricing
Acumatica
9.3
BlackLine
Order entry
Acumatica
9.1
BlackLine
Credit card processing
Acumatica
9.2
BlackLine
Cost of goods sold
Acumatica
9.2
BlackLine
Order Orchestration
Acumatica
9.9
BlackLine
End-to-end order visibility
Acumatica
9.9
BlackLine
Order exception Resolution
Acumatica
10.0
BlackLine

Subledger and Financial Process

Acumatica
9.5
BlackLine
Automated Invoice Processing
Acumatica
9.5
BlackLine
Shared Services Payments
Acumatica
9.2
BlackLine
Billings Management
Acumatica
9.7
BlackLine
Customer Receipt Applications
Acumatica
9.6
BlackLine
Customer Collections
Acumatica
9.2
BlackLine
Revenue Recognition
Acumatica
9.7
BlackLine
Cash Management
Acumatica
9.6
BlackLine
Asset Management
Acumatica
9.3
BlackLine
Travel & Expense Management
Acumatica
9.1
BlackLine
Budgetary Control & Encumbrance Accounting
Acumatica
9.5
BlackLine
Period Close
Acumatica
9.4
BlackLine
Transactions Tax
Acumatica
9.7
BlackLine
Subledger Reconciliations
Acumatica
9.4
BlackLine
3rd Party Accounting Systems
Acumatica
9.9
BlackLine

Project Financial Management

Acumatica
9.9
BlackLine
Budgeting and Forecasting
Acumatica
9.4
BlackLine
Project Costing
Acumatica
9.9
BlackLine
Cost Capture
Acumatica
9.9
BlackLine
Capital Project Management
Acumatica
10.0
BlackLine
Customer Invoicing
Acumatica
10.0
BlackLine
Customer Contract Compliance
Acumatica
9.9
BlackLine
Project Revenue Recognition
Acumatica
9.9
BlackLine
Project Financial Performance Analysis
Acumatica
9.9
BlackLine
Project Financials Dashboard
Acumatica
10.0
BlackLine
Real-time Financial Reporting
Acumatica
10.0
BlackLine
Embedded Business Intelligence
Acumatica
10.0
BlackLine
Project Planning Collaboration
Acumatica
10.0
BlackLine

Project Execution Management

Acumatica
8.0
BlackLine
Project Planning and Scheduling
Acumatica
8.0
BlackLine
Project Manager Dashboard
Acumatica
8.0
BlackLine
Resource Manager Dashboard
Acumatica
8.0
BlackLine
Task Insight for Project Managers
Acumatica
8.0
BlackLine
Team Member Task Collaboration
Acumatica
7.0
BlackLine
Talent Profiles
Acumatica
9.0
BlackLine
Real-Time Project Reporting
Acumatica
8.0
BlackLine

Grants Management

Acumatica
7.8
BlackLine
Award Lifecycle Management
Acumatica
7.0
BlackLine
Spending Control
Acumatica
8.0
BlackLine
Indirect Cost Management
Acumatica
8.0
BlackLine
Billing
Acumatica
8.0
BlackLine

Procurement

Acumatica
7.7
BlackLine
Sourcing Team Collaboration
Acumatica
6.3
BlackLine
Sourcing Analysis
Acumatica
8.0
BlackLine
Bids Analyzed and Compared
Acumatica
8.0
BlackLine
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
BlackLine
Invoice Automated Matching
Acumatica
7.0
BlackLine
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
BlackLine
Supplier Assessment
Acumatica
8.0
BlackLine
Supplier Management
Acumatica
9.0
BlackLine
Supplier Portal
Acumatica
7.0
BlackLine

Logistics

Acumatica
9.4
BlackLine
Transportation Planning and Optimization
Acumatica
9.9
BlackLine
Transportation Sourcing Management
Acumatica
9.9
BlackLine
Transportation Process Integration
Acumatica
10.0
BlackLine
Transportation Execution Management
Acumatica
10.0
BlackLine
Trade Management
Acumatica
8.0
BlackLine
Customs Entry Management
Acumatica
10.0
BlackLine
Customs Document Management
Acumatica
10.0
BlackLine
Customs Document Collaboration
Acumatica
10.0
BlackLine
Fulfillment Management
Acumatica
8.0
BlackLine
Inventory Visibility
Acumatica
8.0
BlackLine
Warehouse Workforce Management
Acumatica
10.0
BlackLine

Manufacturing

Acumatica
9.7
BlackLine
Production Process Design
Acumatica
9.9
BlackLine
Supply Chain Business Flows
Acumatica
9.9
BlackLine
Production Management
Acumatica
9.8
BlackLine
Contracted Manufacturing Management
Acumatica
9.9
BlackLine
Configuration Management
Acumatica
9.9
BlackLine
Work Definition
Acumatica
9.7
BlackLine
Work Execution
Acumatica
9.7
BlackLine
Advanced Fulfillment
Acumatica
9.6
BlackLine
Manufacturing Costs
Acumatica
9.4
BlackLine

Supply Chain

Acumatica
9.8
BlackLine
Forecasting
Acumatica
9.7
BlackLine
Inventory Planning
Acumatica
9.7
BlackLine
Multi-tier Supply Chain Planning
Acumatica
10.0
BlackLine
Performance Monitoring
Acumatica
10.0
BlackLine

Product Lifecycle Management

Acumatica
9.0
BlackLine
Ideation Management
Acumatica
10.0
BlackLine
Requirements Management
Acumatica
10.0
BlackLine
Proposal Management
Acumatica
10.0
BlackLine
Product Master Data Management
Acumatica
9.0
BlackLine
Vendor Portal
Acumatica
7.0
BlackLine
Project Portfolio Management
Acumatica
8.0
BlackLine

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
Anonymous | TrustRadius Reviewer

BlackLine

  • Integrated reporting features are extremely helpful to do quick and customized analysis
  • Visibility to task and process status across the organization allows us to identify and focus on our biggest pain points and areas of improvement
  • Near seamless integration with existing reporting software and ERP systems makes it easier to use real-time data rather than waiting on periodic reports and processes to analyze data
David Tilton | TrustRadius Reviewer

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
Anonymous | TrustRadius Reviewer

BlackLine

  • The User Interface is clunky and strange to navigate. It's fluid somehow at the same time. Perhaps organization efforts would help.
  • Their Support organization could use training. I've had too many frustrating conversations because of (or about) basic communication skills. They're all very polite, in my experience, but lacking in basics (e.g. come prepared to a meeting/call). I've explicitly and constructively shared this with them with almost no change.
Joshua Henke | TrustRadius Reviewer

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive | TrustRadius Reviewer

BlackLine

BlackLine 9.0
Based on 8 answers
  • To continue to enjoy and leverage on the automation functionalities BlackLine offers for this process.
  • Make more gains on running this process efficiently and keep our Finance Teams on high-end value addition projects
  • With a foreseeable increase in transaction volumes when activities pick up, we need a tool we can really on to handle the volume
Anonymous | TrustRadius Reviewer

Usability

Acumatica

No score
No answers yet
No answers on this topic

BlackLine

BlackLine 8.8
Based on 47 answers
There are some processes that we currently use that cannot be done in BlackLine. Our users don't want to change their processes or learn new processes even though it would make their jobs easier. We have very few users who have adopted BlackLine fully, and management has not made it a requirement to use the application.
Jennifer Nicholoff | TrustRadius Reviewer

Support Rating

Acumatica

No score
No answers yet
No answers on this topic

BlackLine

BlackLine 8.8
Based on 113 answers
When needed they are there. In 3 years we haven't needed much with regards to support after our implementation. That being said I feel scheduled consulting and personal reach outs would go a long way to helping support customers as new features and opportunities are pushed out.
Anonymous | TrustRadius Reviewer

Online Training

Acumatica

No score
No answers yet
No answers on this topic

BlackLine

BlackLine 9.0
Based on 1 answer
Trainings are available for all topics on the BlackLine U portal. These were incredibly helpful when first starting with BlackLine to get the hang of it. Trainings are useful for any module. I have personally used this to teach myself how to use the tasks and variance modules, which are now fully utilized by my organization. The support team is also very helpful in training our team on anything additional we have needed.
Matt Gustus, CPA | TrustRadius Reviewer

Implementation Rating

Acumatica

No score
No answers yet
No answers on this topic

BlackLine

BlackLine 9.1
Based on 3 answers
Change is something you deal with on any new implementation. Users were already experienced with SAP Gen template. This was a new way of doing things so education of everyone was critical to success. Selling folks on this was an easier way to do their job was the key to success
Anonymous | TrustRadius Reviewer

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong | TrustRadius Reviewer

BlackLine

We use Cognos for some reports and other features but we are excited about getting those same reports from a unified system that also house and tracks our data maps and our universal chart of accounts. We are using the new open access to data from all other areas to develop key metrics for measuring one plant against another, even if their scope in size is different
Joseph Healan | TrustRadius Reviewer

Return on Investment

Acumatica

  • Acumatica has saved us so much time, previously having multiple disparate systems for handling our many processes. Now we have one fully integrated system saving us time and money.
Nicole Ronchetti | TrustRadius Reviewer

BlackLine

  • BlackLine has given us a real time tracking for our balance sheet reconciliations which Management can use to track our month end and yearend closes.
  • Instead of having multiple Excel templates for various BS recs, we now have standard templates. Makes reviewing the recs easier and the Auditors have fewer questions during their yearend reviews.
Anonymous | TrustRadius Reviewer

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

BlackLine

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Acumatica
9.2
BlackLine
9.1

Likelihood to Renew

Acumatica
9.0
BlackLine
9.0

Usability

Acumatica
BlackLine
8.8

Support Rating

Acumatica
BlackLine
8.8

Online Training

Acumatica
BlackLine
9.0

Implementation Rating

Acumatica
BlackLine
9.1

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