What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Likelihood to Recommend

Acumatica

Acumatica is great for tracking inventory. It has advanced capabilities in that area from what I've seen in other solutions. It is also great at tracking sales, but the caveat there is that It's probably not very well suited to ultra high retail volume. I think it would be well suited to a manufacturing company though.
No photo available

FinancialForce Accounting

For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as:1) General Ledger2) Order to Cash cycle3) Purchase to Pay cycle4) Cash management5) Inventory and/or Cost Accounting (Projects/Jobs, etc)6) Revenue Recognition7) Fixed Assets management8) Budgets9) Tax10) Reports and AnalysisIt would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality.With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
Lynne Taylor profile photo

Feature Rating Comparison

Payroll Management

Acumatica
7.5
FinancialForce Accounting
8.4
Pay calculation
Acumatica
7.0
FinancialForce Accounting
8.5
Benefit plan administration
Acumatica
7.0
FinancialForce Accounting
8.0
Direct deposit files
Acumatica
8.0
FinancialForce Accounting
9.0
Salary revision and increment management
Acumatica
8.0
FinancialForce Accounting
8.5
Reimbursement management
Acumatica
7.5
FinancialForce Accounting
8.0

Customization

Acumatica
6.5
FinancialForce Accounting
8.0
API for custom integration
Acumatica
6.7
FinancialForce Accounting
8.0
Plug-ins
Acumatica
6.3
FinancialForce Accounting
8.0

Security

Acumatica
8.7
FinancialForce Accounting
9.2
Single sign-on capability
Acumatica
8.7
FinancialForce Accounting
10.0
Role-based user permissions
Acumatica
8.6
FinancialForce Accounting
8.5

Reporting & Analytics

Acumatica
7.1
FinancialForce Accounting
7.0
Dashboards
Acumatica
7.5
FinancialForce Accounting
7.0
Standard reports
Acumatica
6.6
FinancialForce Accounting
5.5
Custom reports
Acumatica
7.0
FinancialForce Accounting
8.5

General Ledger and Configurable Accounting

Acumatica
8.0
FinancialForce Accounting
7.8
Accounts payable
Acumatica
8.4
FinancialForce Accounting
8.0
Accounts receivable
Acumatica
7.6
FinancialForce Accounting
7.0
Global Financial Support
Acumatica
7.8
FinancialForce Accounting
8.0
Primary and Secondary Ledgers
Acumatica
8.0
FinancialForce Accounting
7.0
Intercompany Accounting
Acumatica
7.7
FinancialForce Accounting
5.0
Localizations
Acumatica
8.0
FinancialForce Accounting
Journals and Reconciliations
Acumatica
8.2
FinancialForce Accounting
6.3
Enterprise Accounting
Acumatica
8.0
FinancialForce Accounting
7.5
Configurable Accounting
Acumatica
8.3
FinancialForce Accounting
7.3
Centralized Rules Framework
Acumatica
8.0
FinancialForce Accounting
9.0
Standardized Processes
Acumatica
7.8
FinancialForce Accounting
8.0
Cash management
Acumatica
FinancialForce Accounting
8.0
Bank reconciliation
Acumatica
FinancialForce Accounting
8.3
Expense management
Acumatica
FinancialForce Accounting
9.0
Time tracking
Acumatica
FinancialForce Accounting
7.0
Fixed asset management
Acumatica
FinancialForce Accounting
7.0
Multi-currency support
Acumatica
FinancialForce Accounting
10.0
Multi-division support
Acumatica
FinancialForce Accounting
6.0
Regulations compliance
Acumatica
FinancialForce Accounting
8.5
Electronic tax filing
Acumatica
FinancialForce Accounting
9.0
Self-service portal
Acumatica
FinancialForce Accounting
10.0

Inventory Management

Acumatica
8.8
FinancialForce Accounting
10.0
Inventory tracking
Acumatica
9.0
FinancialForce Accounting
10.0
Automatic reordering
Acumatica
8.7
FinancialForce Accounting
10.0
Location management
Acumatica
9.3
FinancialForce Accounting
10.0
Manufacturing module
Acumatica
8.3
FinancialForce Accounting
10.0

Order Management

Acumatica
7.8
FinancialForce Accounting
8.1
Pricing
Acumatica
7.8
FinancialForce Accounting
8.0
Order entry
Acumatica
8.0
FinancialForce Accounting
8.0
Credit card processing
Acumatica
8.0
FinancialForce Accounting
8.5
Cost of goods sold
Acumatica
8.0
FinancialForce Accounting
8.0
Order Orchestration
Acumatica
7.5
FinancialForce Accounting
End-to-end order visibility
Acumatica
7.6
FinancialForce Accounting
Order exception Resolution
Acumatica
8.0
FinancialForce Accounting

Subledger and Financial Process

Acumatica
7.7
FinancialForce Accounting
Automated Invoice Processing
Acumatica
7.0
FinancialForce Accounting
Shared Services Payments
Acumatica
9.0
FinancialForce Accounting
Billings Management
Acumatica
7.0
FinancialForce Accounting
Customer Receipt Applications
Acumatica
8.0
FinancialForce Accounting
Customer Collections
Acumatica
7.9
FinancialForce Accounting
Revenue Recognition
Acumatica
8.0
FinancialForce Accounting
Cash Management
Acumatica
7.5
FinancialForce Accounting
Asset Management
Acumatica
8.0
FinancialForce Accounting
Travel & Expense Management
Acumatica
8.0
FinancialForce Accounting
Budgetary Control & Encumbrance Accounting
Acumatica
7.7
FinancialForce Accounting
Period Close
Acumatica
7.9
FinancialForce Accounting
Transactions Tax
Acumatica
7.3
FinancialForce Accounting
Subledger Reconciliations
Acumatica
8.0
FinancialForce Accounting
3rd Party Accounting Systems
Acumatica
7.0
FinancialForce Accounting

Project Financial Management

Acumatica
7.8
FinancialForce Accounting
Budgeting and Forecasting
Acumatica
6.7
FinancialForce Accounting
Project Costing
Acumatica
7.5
FinancialForce Accounting
Cost Capture
Acumatica
7.5
FinancialForce Accounting
Capital Project Management
Acumatica
8.0
FinancialForce Accounting
Customer Invoicing
Acumatica
8.0
FinancialForce Accounting
Customer Contract Compliance
Acumatica
7.0
FinancialForce Accounting
Project Revenue Recognition
Acumatica
7.5
FinancialForce Accounting
Project Financial Performance Analysis
Acumatica
8.0
FinancialForce Accounting
Project Financials Dashboard
Acumatica
9.0
FinancialForce Accounting
Real-time Financial Reporting
Acumatica
9.0
FinancialForce Accounting
Embedded Business Intelligence
Acumatica
8.0
FinancialForce Accounting
Project Planning Collaboration
Acumatica
8.0
FinancialForce Accounting

Project Execution Management

Acumatica
8.0
FinancialForce Accounting
Project Planning and Scheduling
Acumatica
8.0
FinancialForce Accounting
Project Manager Dashboard
Acumatica
8.0
FinancialForce Accounting
Resource Manager Dashboard
Acumatica
8.0
FinancialForce Accounting
Task Insight for Project Managers
Acumatica
8.0
FinancialForce Accounting
Team Member Task Collaboration
Acumatica
7.0
FinancialForce Accounting
Talent Profiles
Acumatica
9.0
FinancialForce Accounting
Real-Time Project Reporting
Acumatica
8.0
FinancialForce Accounting

Grants Management

Acumatica
7.8
FinancialForce Accounting
Award Lifecycle Management
Acumatica
7.0
FinancialForce Accounting
Spending Control
Acumatica
8.0
FinancialForce Accounting
Indirect Cost Management
Acumatica
8.0
FinancialForce Accounting
Billing
Acumatica
8.0
FinancialForce Accounting

Procurement

Acumatica
7.8
FinancialForce Accounting
Sourcing Team Collaboration
Acumatica
7.0
FinancialForce Accounting
Sourcing Analysis
Acumatica
8.0
FinancialForce Accounting
Bids Analyzed and Compared
Acumatica
8.0
FinancialForce Accounting
Catalog Shopping E-Commerce for Employees
Acumatica
7.0
FinancialForce Accounting
Invoice Automated Matching
Acumatica
7.0
FinancialForce Accounting
Requisitions-to-Purchase Orders Integrated
Acumatica
9.0
FinancialForce Accounting
Supplier Assessment
Acumatica
8.0
FinancialForce Accounting
Supplier Management
Acumatica
9.0
FinancialForce Accounting
Supplier Portal
Acumatica
7.0
FinancialForce Accounting

Logistics

Acumatica
7.8
FinancialForce Accounting
Transportation Planning and Optimization
Acumatica
7.0
FinancialForce Accounting
Transportation Sourcing Management
Acumatica
7.0
FinancialForce Accounting
Trade Management
Acumatica
8.0
FinancialForce Accounting
Customs Entry Management
Acumatica
8.0
FinancialForce Accounting
Customs Document Management
Acumatica
8.0
FinancialForce Accounting
Customs Document Collaboration
Acumatica
8.0
FinancialForce Accounting
Fulfillment Management
Acumatica
8.0
FinancialForce Accounting
Inventory Visibility
Acumatica
8.0
FinancialForce Accounting

Manufacturing

Acumatica
7.1
FinancialForce Accounting
Production Process Design
Acumatica
7.0
FinancialForce Accounting
Supply Chain Business Flows
Acumatica
7.5
FinancialForce Accounting
Production Management
Acumatica
8.0
FinancialForce Accounting
Contracted Manufacturing Management
Acumatica
8.0
FinancialForce Accounting
Configuration Management
Acumatica
7.5
FinancialForce Accounting
Work Definition
Acumatica
7.0
FinancialForce Accounting
Work Execution
Acumatica
7.0
FinancialForce Accounting
Advanced Fulfillment
Acumatica
6.0
FinancialForce Accounting
Manufacturing Costs
Acumatica
6.0
FinancialForce Accounting

Supply Chain

Acumatica
7.7
FinancialForce Accounting
Forecasting
Acumatica
7.5
FinancialForce Accounting
Inventory Planning
Acumatica
7.5
FinancialForce Accounting
Multi-tier Supply Chain Planning
Acumatica
8.0
FinancialForce Accounting

Product Lifecycle Management

Acumatica
8.0
FinancialForce Accounting
Proposal Management
Acumatica
8.0
FinancialForce Accounting
Product Master Data Management
Acumatica
9.0
FinancialForce Accounting
Vendor Portal
Acumatica
7.0
FinancialForce Accounting
Project Portfolio Management
Acumatica
8.0
FinancialForce Accounting

Pros

Acumatica

  • Expense reporting - enabled by a smartphone, you can image receipts and create claims quickly
  • Chart of accounts - being able to drill down in an expense category to see the individual claims that make up the total is helpful
  • Reporting - I appreciate the ability to pull a standard report and export to Excel quickly and easily
No photo available

FinancialForce Accounting

  • User interface is more modern and user-friendly than other software
  • Dashboards allow for good visual interpretation
  • Reports are able to be customized to better fit users' needs
No photo available

Cons

Acumatica

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
No photo available

FinancialForce Accounting

  • Since SalesForce was not made with accounting in mind, building FinancialForce as a module on top of SalesForce gives problems because the overarching architect of SalesForce cannot facilitate all the accounting requirements.
  • The FinancialForce integration team was not very good, and did not help us set up our FinancialForce very well. Their customer support is also lacking and takes a long time to respond and troubleshoot our problems.
  • FinancialForce doesn't actually build financial statement reports. We were only able to run a trial balance, and we had to build the statements ourselves in Excel.
No photo available

Likelihood to Renew

Acumatica

Acumatica 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
Lynne Taylor profile photo

Usability

Acumatica

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
Lynne Taylor profile photo

Reliability and Availability

Acumatica

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
Lynne Taylor profile photo

Performance

Acumatica

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 9.0
Based on 1 answer
If Visualforce pages are enabled, they sometimes slow down the load time.
Lynne Taylor profile photo

Support

Acumatica

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
Lynne Taylor profile photo

Online Training

Acumatica

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
Lynne Taylor profile photo

Implementation

Acumatica

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
Lynne Taylor profile photo

Alternatives Considered

Acumatica

Acumatica trumps over QuickBooks Enterprise Solutions in many ways. First, Acumatica being in the cloud has given us agility in accessing the platform anywhere and anytime. Second, the dashboard creation feature of Acumatica has given us the ability to customize each dashboard of each of our employees. Lastly, the CRM solution of Acumatica enables us to track, manage, and monitor our sales team.
Parker Ong profile photo

FinancialForce Accounting

Compared to other accounting software FinancialForce Accounting has its good and bad aspects but overall it is a good option. Reporting directly from FinancialForce Accounting can be difficult to do, but standard accounting tasks are straightforward and not time-consuming to complete in FinacialForce Accounting. In addition, it has a few very useful tools and capabilities, such as the multi-currency multi-location capabilities, that are difficult to match
No photo available

Return on Investment

Acumatica

  • Objectives have been met
  • Good product for the price
  • Have dropped some modules bc of lack of use, i.e. fixed assets
No photo available

FinancialForce Accounting

  • Beneficial to easily be able to track impact of fluctuating currencies.
  • Integration with Salesforce.com reduced/elimintated manual entry which saves various colleagues time.
  • Increased visibility over the entire sales cycle because of the integration between Salesforce.com & FinancialForce Accounting.
No photo available

Pricing Details

Acumatica

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FinancialForce Accounting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Add comparison