What users are saying about

Acumatica 5.0

10 Ratings
Score 8.5 out of 101

FinancialForce Accounting

7 Ratings
Score 5.1 out of 101

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Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

FinancialForce Accounting

For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as:1) General Ledger2) Order to Cash cycle3) Purchase to Pay cycle4) Cash management5) Inventory and/or Cost Accounting (Projects/Jobs, etc)6) Revenue Recognition7) Fixed Assets management8) Budgets9) Tax10) Reports and AnalysisIt would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality.With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
Lynne Taylor profile photo

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
FinancialForce Accounting
7.0
API for custom integration
Acumatica 5.0
7.0
FinancialForce Accounting
7.0
Plug-ins
Acumatica 5.0
FinancialForce Accounting
7.0

Security

Acumatica 5.0
7.0
FinancialForce Accounting
9.0
Role-based user permissions
Acumatica 5.0
7.0
FinancialForce Accounting
9.0
Single sign-on capability
Acumatica 5.0
FinancialForce Accounting
9.0

Reporting & Analytics

Acumatica 5.0
6.7
FinancialForce Accounting
6.3
Dashboards
Acumatica 5.0
4.0
FinancialForce Accounting
8.5
Standard reports
Acumatica 5.0
7.0
FinancialForce Accounting
6.0
Custom reports
Acumatica 5.0
9.0
FinancialForce Accounting
4.5

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
FinancialForce Accounting
8.5
Accounts payable
Acumatica 5.0
10.0
FinancialForce Accounting
8.0
Accounts receivable
Acumatica 5.0
8.0
FinancialForce Accounting
8.0
Global Financial Support
Acumatica 5.0
5.0
FinancialForce Accounting
Intercompany Accounting
Acumatica 5.0
9.0
FinancialForce Accounting
Journals and Reconciliations
Acumatica 5.0
10.0
FinancialForce Accounting
Standardized Processes
Acumatica 5.0
8.0
FinancialForce Accounting
Cash management
Acumatica 5.0
FinancialForce Accounting
8.0
Bank reconciliation
Acumatica 5.0
FinancialForce Accounting
8.5
Expense management
Acumatica 5.0
FinancialForce Accounting
8.0
Time tracking
Acumatica 5.0
FinancialForce Accounting
9.0
Fixed asset management
Acumatica 5.0
FinancialForce Accounting
8.5
Multi-currency support
Acumatica 5.0
FinancialForce Accounting
9.5
Multi-division support
Acumatica 5.0
FinancialForce Accounting
9.0
Regulations compliance
Acumatica 5.0
FinancialForce Accounting
8.5
Electronic tax filing
Acumatica 5.0
FinancialForce Accounting
9.0
Self-service portal
Acumatica 5.0
FinancialForce Accounting
8.0

Inventory Management

Acumatica 5.0
8.5
FinancialForce Accounting
7.8
Inventory tracking
Acumatica 5.0
9.0
FinancialForce Accounting
8.0
Location management
Acumatica 5.0
8.0
FinancialForce Accounting
8.5
Automatic reordering
Acumatica 5.0
FinancialForce Accounting
7.5
Manufacturing module
Acumatica 5.0
FinancialForce Accounting
7.0

Order Management

Acumatica 5.0
9.3
FinancialForce Accounting
8.1
Pricing
Acumatica 5.0
10.0
FinancialForce Accounting
8.0
Order entry
Acumatica 5.0
9.0
FinancialForce Accounting
8.0
Cost of goods sold
Acumatica 5.0
8.0
FinancialForce Accounting
8.0
End-to-end order visibility
Acumatica 5.0
10.0
FinancialForce Accounting
Credit card processing
Acumatica 5.0
FinancialForce Accounting
8.5

Subledger and Financial Process

Acumatica 5.0
6.8
FinancialForce Accounting
Automated Invoice Processing
Acumatica 5.0
7.0
FinancialForce Accounting
Customer Collections
Acumatica 5.0
7.0
FinancialForce Accounting
Cash Management
Acumatica 5.0
7.0
FinancialForce Accounting
Period Close
Acumatica 5.0
6.0
FinancialForce Accounting

Payroll Management

Acumatica 5.0
FinancialForce Accounting
8.4
Pay calculation
Acumatica 5.0
FinancialForce Accounting
8.5
Benefit plan administration
Acumatica 5.0
FinancialForce Accounting
8.0
Direct deposit files
Acumatica 5.0
FinancialForce Accounting
9.0
Salary revision and increment management
Acumatica 5.0
FinancialForce Accounting
8.5
Reimbursement management
Acumatica 5.0
FinancialForce Accounting
8.0

Accounting Firm BPO Features

Acumatica 5.0
FinancialForce Accounting
8.5
Branded client dashboards
Acumatica 5.0
FinancialForce Accounting
8.5
Client data roll-up capabilities
Acumatica 5.0
FinancialForce Accounting
8.5
Client data consolidation for benchmarking
Acumatica 5.0
FinancialForce Accounting
8.5
Configurable alerts
Acumatica 5.0
FinancialForce Accounting
9.0
Billing bypass
Acumatica 5.0
FinancialForce Accounting
8.0
Client template cloning
Acumatica 5.0
FinancialForce Accounting
9.0
Single sign-on
Acumatica 5.0
FinancialForce Accounting
9.0
Configurable client onboarding questions
Acumatica 5.0
FinancialForce Accounting
8.5
Cross-client workflow management
Acumatica 5.0
FinancialForce Accounting
8.5
Industry-specific versioning
Acumatica 5.0
FinancialForce Accounting
8.0
Legacy system data migration
Acumatica 5.0
FinancialForce Accounting
8.5

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • For Salesforce Enterprise Edition users, FinancialForce extends the CRM and any custom objects or applications built or installed for operations/manufacturing/services to create a complete end-to-end solution on the force.com platform.
  • Turning a sales quote or order into an invoice is seamless and intuitive, allowing sales and accounting to work together to share information and decrease time to bill. Credit processing when necessary follows a similarly seamless path.
  • Cash matching and bank reconciliation processing is streamlined with bank uploads and ability to easily match transactions with intuitive interface that checks and validates balances, increasing cash handling and accuracy.
  • Financial reporting using native Salesforce report capabilities is drag-and-drop, and ability to build custom reports using multiple data objects is flexible and easy to learn.
  • FinancialForce has a great support team and the ability to log a support case and manage the case through resolution and close has increased user adoption and satisfaction.
  • Multicurrency capability is particularly important for the company and FinancialForce handles this well with home and dual currency, easy to set up and ability to provide visibility and reporting for operations regarding impact of currency fluctuations has provided better decision making for management.
  • Intercompany transaction processing is easy to set up and use.
Lynne Taylor profile photo

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • While FinancialForce does provide a robust reporting engine application for free (in addition to the large number of out-of-the-box standard Salesforce reports that come with the app), the reporting engine can be overwhelming for the average user to configure and learn. This is improving with each new release but is not out yet.
  • While the company doesn't use purchase orders, there may be a need at some point in the future to do procurement of non-operations goods and services. This functionality isn't currently supported by FinancialForce, although there is the ability to create custom purchase objects in Salesforce and integrate them with payable invoices object.
  • The company would also find a simple, straightforward expense reporting and reimbursement app that integrated with payable invoices or journals useful, in order to get away from expense report management by spreadsheet. There is no current application offered or supported by FinancialForce for this, but companies can opt to install (and pay for licenses) to use other, third party applications that handle this functionality.
Lynne Taylor profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
FinancialForce Accounting10.0
Based on 1 answer
The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
Lynne Taylor profile photo

Usability

No score
No answers yet
No answers on this topic
FinancialForce Accounting10.0
Based on 1 answer
Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
Lynne Taylor profile photo

Reliability and Availability

No score
No answers yet
No answers on this topic
FinancialForce Accounting10.0
Based on 1 answer
Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
Lynne Taylor profile photo

Performance

No score
No answers yet
No answers on this topic
FinancialForce Accounting9.0
Based on 1 answer
If Visualforce pages are enabled, they sometimes slow down the load time.
Lynne Taylor profile photo

Support

No score
No answers yet
No answers on this topic
FinancialForce Accounting10.0
Based on 1 answer
The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
Lynne Taylor profile photo

Online Training

No score
No answers yet
No answers on this topic
FinancialForce Accounting10.0
Based on 1 answer
Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
Lynne Taylor profile photo

Implementation

No score
No answers yet
No answers on this topic
FinancialForce Accounting10.0
Based on 1 answer
The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
Lynne Taylor profile photo

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
Outside CPA was strong proponent of Quickbooks and it was evaluated initially, but size of company, complexity of transactions, eventual move to Salesforce and need for multi-company and multicurrency ruled it out almost from the start. As the only accounting system built natively on Salesforce force.com platform, FinancialForce was the solution of choice. During implementation, Accounting Seed vendor demonstrated their application, but it was also ruled out due to lack of multicurrency functionality and inability to support company future growth
Lynne Taylor profile photo

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • Metrics: reduced DSO from 190 to 54 days (which is less than industry standard); resulting in company collecting cash about 3.5 times faster
  • Metrics: decreased average time to bill from 4 months 8 days to 1 month 10 days, a result of operations and accounting collaborating to insure billing is done timely.
  • "Opens the door" from the sales and operations departments into the accounting department, providing increased visibility and transparency.
  • Streamlines revenue recognition process and has led to improved, more accurate reporting.
Lynne Taylor profile photo

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

FinancialForce Accounting

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details