What users are saying about
13 Ratings
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Score 8.5 out of 101
8 Ratings
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Score 6.5 out of 101

Likelihood to Recommend

Acumatica 5.0

Fairly easy and intuitive user interface with common features throughout the platform makes it easy to train users new to the system. However, it requires a lot of dev customization with limited features that a power user/administrator can manipulate. Doesn't provide a very customized experience to the individual user. Seems that the best scenario is for companies that will use implementation and customization services to maximize the features of Acumatica.
No photo available

FinancialForce Accounting

For accounting systems, users and/or evaluators often want to see some type of matrix or "heads up" comparisons of specific features and functionality of a system in key areas such as:1) General Ledger2) Order to Cash cycle3) Purchase to Pay cycle4) Cash management5) Inventory and/or Cost Accounting (Projects/Jobs, etc)6) Revenue Recognition7) Fixed Assets management8) Budgets9) Tax10) Reports and AnalysisIt would be great if this kind of matrix existed to be filled in by reviewers so that others could benefit from their perspectives about the applications and how they address or handle the specific features/functionality.With respect to FinancialForce, the company has found that nearly all the key features it needed were available from the application.
Lynne Taylor profile photo

Feature Rating Comparison

Payroll Management

Acumatica 5.0
7.5
FinancialForce Accounting
8.4
Pay calculation
Acumatica 5.0
7.0
FinancialForce Accounting
8.5
Benefit plan administration
Acumatica 5.0
7.0
FinancialForce Accounting
8.0
Direct deposit files
Acumatica 5.0
8.0
FinancialForce Accounting
9.0
Salary revision and increment management
Acumatica 5.0
8.0
FinancialForce Accounting
8.5
Reimbursement management
Acumatica 5.0
7.5
FinancialForce Accounting
8.0

Customization

Acumatica 5.0
5.6
FinancialForce Accounting
7.0
API for custom integration
Acumatica 5.0
5.7
FinancialForce Accounting
7.0
Plug-ins
Acumatica 5.0
5.5
FinancialForce Accounting
7.0

Security

Acumatica 5.0
8.6
FinancialForce Accounting
9.0
Single sign-on capability
Acumatica 5.0
9.0
FinancialForce Accounting
9.0
Role-based user permissions
Acumatica 5.0
8.3
FinancialForce Accounting
9.0

Reporting & Analytics

Acumatica 5.0
7.9
FinancialForce Accounting
6.3
Dashboards
Acumatica 5.0
7.6
FinancialForce Accounting
8.5
Standard reports
Acumatica 5.0
7.8
FinancialForce Accounting
6.0
Custom reports
Acumatica 5.0
8.2
FinancialForce Accounting
4.5

General Ledger and Configurable Accounting

Acumatica 5.0
7.9
FinancialForce Accounting
8.5
Accounts payable
Acumatica 5.0
8.3
FinancialForce Accounting
8.0
Accounts receivable
Acumatica 5.0
7.6
FinancialForce Accounting
8.0
Global Financial Support
Acumatica 5.0
7.5
FinancialForce Accounting
Primary and Secondary Ledgers
Acumatica 5.0
8.0
FinancialForce Accounting
Intercompany Accounting
Acumatica 5.0
8.2
FinancialForce Accounting
Localizations
Acumatica 5.0
8.0
FinancialForce Accounting
Journals and Reconciliations
Acumatica 5.0
7.9
FinancialForce Accounting
Enterprise Accounting
Acumatica 5.0
8.0
FinancialForce Accounting
Configurable Accounting
Acumatica 5.0
8.0
FinancialForce Accounting
Centralized Rules Framework
Acumatica 5.0
8.0
FinancialForce Accounting
Standardized Processes
Acumatica 5.0
7.6
FinancialForce Accounting
Cash management
Acumatica 5.0
FinancialForce Accounting
8.0
Bank reconciliation
Acumatica 5.0
FinancialForce Accounting
8.5
Expense management
Acumatica 5.0
FinancialForce Accounting
8.0
Time tracking
Acumatica 5.0
FinancialForce Accounting
9.0
Fixed asset management
Acumatica 5.0
FinancialForce Accounting
8.5
Multi-currency support
Acumatica 5.0
FinancialForce Accounting
9.5
Multi-division support
Acumatica 5.0
FinancialForce Accounting
9.0
Regulations compliance
Acumatica 5.0
FinancialForce Accounting
8.5
Electronic tax filing
Acumatica 5.0
FinancialForce Accounting
9.0
Self-service portal
Acumatica 5.0
FinancialForce Accounting
8.0

Inventory Management

Acumatica 5.0
8.4
FinancialForce Accounting
7.8
Inventory tracking
Acumatica 5.0
9.0
FinancialForce Accounting
8.0
Automatic reordering
Acumatica 5.0
8.0
FinancialForce Accounting
7.5
Location management
Acumatica 5.0
8.7
FinancialForce Accounting
8.5
Manufacturing module
Acumatica 5.0
8.0
FinancialForce Accounting
7.0

Order Management

Acumatica 5.0
7.9
FinancialForce Accounting
8.1
Pricing
Acumatica 5.0
7.9
FinancialForce Accounting
8.0
Order entry
Acumatica 5.0
8.2
FinancialForce Accounting
8.0
Credit card processing
Acumatica 5.0
8.0
FinancialForce Accounting
8.5
Cost of goods sold
Acumatica 5.0
8.0
FinancialForce Accounting
8.0
Order Orchestration
Acumatica 5.0
7.5
FinancialForce Accounting
End-to-end order visibility
Acumatica 5.0
7.9
FinancialForce Accounting
Order exception Resolution
Acumatica 5.0
8.0
FinancialForce Accounting

Subledger and Financial Process

Acumatica 5.0
7.8
FinancialForce Accounting
Automated Invoice Processing
Acumatica 5.0
7.0
FinancialForce Accounting
Shared Services Payments
Acumatica 5.0
9.0
FinancialForce Accounting
Billings Management
Acumatica 5.0
7.0
FinancialForce Accounting
Customer Receipt Applications
Acumatica 5.0
8.0
FinancialForce Accounting
Customer Collections
Acumatica 5.0
7.7
FinancialForce Accounting
Revenue Recognition
Acumatica 5.0
8.0
FinancialForce Accounting
Cash Management
Acumatica 5.0
7.8
FinancialForce Accounting
Asset Management
Acumatica 5.0
9.0
FinancialForce Accounting
Travel & Expense Management
Acumatica 5.0
7.5
FinancialForce Accounting
Budgetary Control & Encumbrance Accounting
Acumatica 5.0
7.5
FinancialForce Accounting
Period Close
Acumatica 5.0
7.7
FinancialForce Accounting
Transactions Tax
Acumatica 5.0
7.5
FinancialForce Accounting
Subledger Reconciliations
Acumatica 5.0
8.0
FinancialForce Accounting
3rd Party Accounting Systems
Acumatica 5.0
7.0
FinancialForce Accounting

Project Financial Management

Acumatica 5.0
7.9
FinancialForce Accounting
Budgeting and Forecasting
Acumatica 5.0
7.5
FinancialForce Accounting
Project Costing
Acumatica 5.0
7.5
FinancialForce Accounting
Cost Capture
Acumatica 5.0
7.5
FinancialForce Accounting
Capital Project Management
Acumatica 5.0
8.0
FinancialForce Accounting
Customer Invoicing
Acumatica 5.0
8.0
FinancialForce Accounting
Customer Contract Compliance
Acumatica 5.0
7.0
FinancialForce Accounting
Project Revenue Recognition
Acumatica 5.0
7.5
FinancialForce Accounting
Project Financial Performance Analysis
Acumatica 5.0
8.0
FinancialForce Accounting
Project Financials Dashboard
Acumatica 5.0
9.0
FinancialForce Accounting
Real-time Financial Reporting
Acumatica 5.0
9.0
FinancialForce Accounting
Embedded Business Intelligence
Acumatica 5.0
8.0
FinancialForce Accounting
Project Planning Collaboration
Acumatica 5.0
8.0
FinancialForce Accounting

Project Execution Management

Acumatica 5.0
8.0
FinancialForce Accounting
Project Planning and Scheduling
Acumatica 5.0
8.0
FinancialForce Accounting
Project Manager Dashboard
Acumatica 5.0
8.0
FinancialForce Accounting
Resource Manager Dashboard
Acumatica 5.0
8.0
FinancialForce Accounting
Task Insight for Project Managers
Acumatica 5.0
8.0
FinancialForce Accounting
Team Member Task Collaboration
Acumatica 5.0
7.0
FinancialForce Accounting
Talent Profiles
Acumatica 5.0
9.0
FinancialForce Accounting
Real-Time Project Reporting
Acumatica 5.0
8.0
FinancialForce Accounting

Grants Management

Acumatica 5.0
7.8
FinancialForce Accounting
Award Lifecycle Management
Acumatica 5.0
7.0
FinancialForce Accounting
Spending Control
Acumatica 5.0
8.0
FinancialForce Accounting
Indirect Cost Management
Acumatica 5.0
8.0
FinancialForce Accounting
Billing
Acumatica 5.0
8.0
FinancialForce Accounting

Procurement

Acumatica 5.0
7.9
FinancialForce Accounting
Sourcing Team Collaboration
Acumatica 5.0
8.0
FinancialForce Accounting
Sourcing Analysis
Acumatica 5.0
8.0
FinancialForce Accounting
Bids Analyzed and Compared
Acumatica 5.0
8.0
FinancialForce Accounting
Catalog Shopping E-Commerce for Employees
Acumatica 5.0
7.0
FinancialForce Accounting
Invoice Automated Matching
Acumatica 5.0
7.0
FinancialForce Accounting
Requisitions-to-Purchase Orders Integrated
Acumatica 5.0
9.0
FinancialForce Accounting
Supplier Assessment
Acumatica 5.0
8.0
FinancialForce Accounting
Supplier Management
Acumatica 5.0
9.0
FinancialForce Accounting
Supplier Portal
Acumatica 5.0
7.0
FinancialForce Accounting

Logistics

Acumatica 5.0
7.8
FinancialForce Accounting
Transportation Planning and Optimization
Acumatica 5.0
7.0
FinancialForce Accounting
Transportation Sourcing Management
Acumatica 5.0
7.0
FinancialForce Accounting
Trade Management
Acumatica 5.0
8.0
FinancialForce Accounting
Customs Entry Management
Acumatica 5.0
8.0
FinancialForce Accounting
Customs Document Management
Acumatica 5.0
8.0
FinancialForce Accounting
Customs Document Collaboration
Acumatica 5.0
8.0
FinancialForce Accounting
Fulfillment Management
Acumatica 5.0
8.0
FinancialForce Accounting
Inventory Visibility
Acumatica 5.0
8.0
FinancialForce Accounting

Manufacturing

Acumatica 5.0
7.2
FinancialForce Accounting
Production Process Design
Acumatica 5.0
7.0
FinancialForce Accounting
Supply Chain Business Flows
Acumatica 5.0
7.0
FinancialForce Accounting
Production Management
Acumatica 5.0
8.0
FinancialForce Accounting
Configuration Management
Acumatica 5.0
7.0
FinancialForce Accounting
Manufacturing Costs
Acumatica 5.0
7.0
FinancialForce Accounting

Supply Chain

Acumatica 5.0
8.0
FinancialForce Accounting
Forecasting
Acumatica 5.0
8.0
FinancialForce Accounting
Inventory Planning
Acumatica 5.0
8.0
FinancialForce Accounting
Multi-tier Supply Chain Planning
Acumatica 5.0
8.0
FinancialForce Accounting

Product Lifecycle Management

Acumatica 5.0
8.0
FinancialForce Accounting
Proposal Management
Acumatica 5.0
8.0
FinancialForce Accounting
Product Master Data Management
Acumatica 5.0
9.0
FinancialForce Accounting
Vendor Portal
Acumatica 5.0
7.0
FinancialForce Accounting
Project Portfolio Management
Acumatica 5.0
8.0
FinancialForce Accounting

Accounting Firm BPO Features

Acumatica 5.0
FinancialForce Accounting
8.5
Branded client dashboards
Acumatica 5.0
FinancialForce Accounting
8.5
Client data roll-up capabilities
Acumatica 5.0
FinancialForce Accounting
8.5
Client data consolidation for benchmarking
Acumatica 5.0
FinancialForce Accounting
8.5
Configurable alerts
Acumatica 5.0
FinancialForce Accounting
9.0
Billing bypass
Acumatica 5.0
FinancialForce Accounting
8.0
Client template cloning
Acumatica 5.0
FinancialForce Accounting
9.0
Single sign-on
Acumatica 5.0
FinancialForce Accounting
9.0
Configurable client onboarding questions
Acumatica 5.0
FinancialForce Accounting
8.5
Cross-client workflow management
Acumatica 5.0
FinancialForce Accounting
8.5
Industry-specific versioning
Acumatica 5.0
FinancialForce Accounting
8.0
Legacy system data migration
Acumatica 5.0
FinancialForce Accounting
8.5

Pros

Acumatica 5.0

  • Expense reporting: Available both on the desktop and app versions, it has allowed our team members to reduce almost all paper in the expense reporting process, streamline approvals, and reduced time from submission to final payment.
  • CRM: Managing customer information in a single place, accessible to all. Connecting customer accounts to opportunities allow us to quickly see the overall value of an account from past, current and future opportunities.
  • Financial: Drill downs in reporting allows quick and easy access to address questions on individual transactions affecting financial performance. Drill downs are also protected by permissions and roles to ensure people only have access to information relevant to them.
No photo available

FinancialForce Accounting

  • For Salesforce Enterprise Edition users, FinancialForce extends the CRM and any custom objects or applications built or installed for operations/manufacturing/services to create a complete end-to-end solution on the force.com platform.
  • Turning a sales quote or order into an invoice is seamless and intuitive, allowing sales and accounting to work together to share information and decrease time to bill. Credit processing when necessary follows a similarly seamless path.
  • Cash matching and bank reconciliation processing is streamlined with bank uploads and ability to easily match transactions with intuitive interface that checks and validates balances, increasing cash handling and accuracy.
  • Financial reporting using native Salesforce report capabilities is drag-and-drop, and ability to build custom reports using multiple data objects is flexible and easy to learn.
  • FinancialForce has a great support team and the ability to log a support case and manage the case through resolution and close has increased user adoption and satisfaction.
  • Multicurrency capability is particularly important for the company and FinancialForce handles this well with home and dual currency, easy to set up and ability to provide visibility and reporting for operations regarding impact of currency fluctuations has provided better decision making for management.
  • Intercompany transaction processing is easy to set up and use.
Lynne Taylor profile photo

Cons

Acumatica 5.0

  • Email integration: Horribly clunky, requires users to share email password with Acumatica to allow use of outbound emails. Should be using a more secure method like access tokens.
  • Expense approval process: Once expense claims are approved, approvers (depending on role) can no longer see the approved/denied claims. Denial of claims requires a manual email/call to submitter instructing them to correct and resubmit the claim.
  • CRM: Allow for tracking of cases by the opportunity in addition to business accounts. This would allow for more accurate tracking of issues related to specific opportunities.
No photo available

FinancialForce Accounting

  • While FinancialForce does provide a robust reporting engine application for free (in addition to the large number of out-of-the-box standard Salesforce reports that come with the app), the reporting engine can be overwhelming for the average user to configure and learn. This is improving with each new release but is not out yet.
  • While the company doesn't use purchase orders, there may be a need at some point in the future to do procurement of non-operations goods and services. This functionality isn't currently supported by FinancialForce, although there is the ability to create custom purchase objects in Salesforce and integrate them with payable invoices object.
  • The company would also find a simple, straightforward expense reporting and reimbursement app that integrated with payable invoices or journals useful, in order to get away from expense report management by spreadsheet. There is no current application offered or supported by FinancialForce for this, but companies can opt to install (and pay for licenses) to use other, third party applications that handle this functionality.
Lynne Taylor profile photo

Likelihood to Renew

Acumatica 5.0

Acumatica 5.0 9.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
The company has now converted its legacy, "home grown" operations system and built it on the force.com platform, and the integration between it and FinancialForce is deeply entrenched. No other application would be able to replicate this functionality, and the company will be able to scale and leverage the force.com platform as it grows.
Lynne Taylor profile photo

Usability

Acumatica 5.0

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
Change management is always an issue, but the evidence of the application's usability is that both long-time employees (used to the legacy systems for many years) and newer employees have been able to learn the system and improve their business processes.
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Reliability and Availability

Acumatica 5.0

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
Unless the internet is completely unavailable - which has not happened yet - the application is always accessible. Since FinancialForce is built on the force.com platform, it's uptime is tied to Salesforce security and system performance standards
Lynne Taylor profile photo

Performance

Acumatica 5.0

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 9.0
Based on 1 answer
If Visualforce pages are enabled, they sometimes slow down the load time.
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Support

Acumatica 5.0

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
The response time for FinancialForce is exemplary. Immediate acknowledgement of the support request by automatically logging a case/ticket on the provider side, then less than 24-hour follow up by a support team member with specific questions, information or resolution for the issue.
Lynne Taylor profile photo

Online Training

Acumatica 5.0

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
Through its Xtra login website available to its customers, FinancialForce offers a complete set of online, video tutorials, training and documentation. Each tutorial is "bite-sized", meaning it imparts instructional, step-by-step information in 2-3 minute narrated videos. For a particular cycle or process, like invoices to payments for example, each tutorial builds on the last so that the user can get a complete picture of the steps and process in less than 10 minutes.
Lynne Taylor profile photo

Implementation

Acumatica 5.0

No score
No answers yet
No answers on this topic

FinancialForce Accounting

FinancialForce Accounting 10.0
Based on 1 answer
The company decided to run parallel for three months in order to soften the impact of the change from the legacy "system" - which users had been interfacing with for over a decade - to FinancialForce. While not recommended, this did provide time for the in-house "super user" team of 2 people to become completely familiar with the application, and thus provide hands-on training and be a resource for the users who would be processing the daily accounting transactions.
Lynne Taylor profile photo

Alternatives Considered

Acumatica 5.0

I liked the flexibility of Salesforce and the ability to customize look and feel with minimal development involvement. Email integration was smooth and seamless. However, Acumatica's ability to customize certain business processes to meet our particular day to day operational needs and account based fee as opposed to user based fees made it a better option for our organization.
No photo available

FinancialForce Accounting

Outside CPA was strong proponent of Quickbooks and it was evaluated initially, but size of company, complexity of transactions, eventual move to Salesforce and need for multi-company and multicurrency ruled it out almost from the start. As the only accounting system built natively on Salesforce force.com platform, FinancialForce was the solution of choice. During implementation, Accounting Seed vendor demonstrated their application, but it was also ruled out due to lack of multicurrency functionality and inability to support company future growth
Lynne Taylor profile photo

Return on Investment

Acumatica 5.0

  • Better communication and collaboration on customer accounts through the CRM.
  • Improved month-end close time and more up to date financial information.
  • Slow to implement has been frustrating for the team and has been more expensive than anticipated.
No photo available

FinancialForce Accounting

  • Metrics: reduced DSO from 190 to 54 days (which is less than industry standard); resulting in company collecting cash about 3.5 times faster
  • Metrics: decreased average time to bill from 4 months 8 days to 1 month 10 days, a result of operations and accounting collaborating to insure billing is done timely.
  • "Opens the door" from the sales and operations departments into the accounting department, providing increased visibility and transparency.
  • Streamlines revenue recognition process and has led to improved, more accurate reporting.
Lynne Taylor profile photo

Pricing Details

Acumatica 5.0

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

FinancialForce Accounting

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Additional Pricing Details

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