What users are saying about

Acumatica 5.0

10 Ratings

Synoptix

13 Ratings

Acumatica 5.0

10 Ratings
Score 8.5 out of 101

Synoptix

13 Ratings
Score 8.9 out of 101

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Likelihood to Recommend

Acumatica 5.0

As I have only used it in one business I can't say too much how relevant it would be for other types of business, eg Retail or Manufacturing. It doesn't appear to be specifically set up for ecommerce.

We wholesale products and it works well for that kind of business model.
Justin Leflaive profile photo

Synoptix

Advanced Reporting is well suited for companies with many lines of businesses. Reports can be written to break out the information with ease. I would say the benefit for small companies may be limited.
Jeramy Mackie profile photo

Feature Rating Comparison

Customization

Acumatica 5.0
7.0
Synoptix
API for custom integration
Acumatica 5.0
7.0
Synoptix

Security

Acumatica 5.0
7.0
Synoptix
9.0
Role-based user permissions
Acumatica 5.0
7.0
Synoptix
9.1
Single sign-on capability
Acumatica 5.0
Synoptix
9.0

Reporting & Analytics

Acumatica 5.0
6.7
Synoptix
9.2
Dashboards
Acumatica 5.0
4.0
Synoptix
8.7
Standard reports
Acumatica 5.0
7.0
Synoptix
9.4
Custom reports
Acumatica 5.0
9.0
Synoptix
9.4

General Ledger and Configurable Accounting

Acumatica 5.0
8.3
Synoptix
8.9
Accounts payable
Acumatica 5.0
10.0
Synoptix
9.1
Accounts receivable
Acumatica 5.0
8.0
Synoptix
9.1
Global Financial Support
Acumatica 5.0
5.0
Synoptix
Intercompany Accounting
Acumatica 5.0
9.0
Synoptix
Journals and Reconciliations
Acumatica 5.0
10.0
Synoptix
Standardized Processes
Acumatica 5.0
8.0
Synoptix
Cash management
Acumatica 5.0
Synoptix
9.1
Expense management
Acumatica 5.0
Synoptix
9.5
Time tracking
Acumatica 5.0
Synoptix
6.4
Fixed asset management
Acumatica 5.0
Synoptix
9.3
Multi-currency support
Acumatica 5.0
Synoptix
9.1
Multi-division support
Acumatica 5.0
Synoptix
8.9
Regulations compliance
Acumatica 5.0
Synoptix
9.3
Self-service portal
Acumatica 5.0
Synoptix
9.6

Inventory Management

Acumatica 5.0
8.5
Synoptix
9.1
Inventory tracking
Acumatica 5.0
9.0
Synoptix
9.1
Location management
Acumatica 5.0
8.0
Synoptix
9.1

Order Management

Acumatica 5.0
9.3
Synoptix
8.8
Pricing
Acumatica 5.0
10.0
Synoptix
Order entry
Acumatica 5.0
9.0
Synoptix
Cost of goods sold
Acumatica 5.0
8.0
Synoptix
8.8
End-to-end order visibility
Acumatica 5.0
10.0
Synoptix

Subledger and Financial Process

Acumatica 5.0
6.8
Synoptix
Automated Invoice Processing
Acumatica 5.0
7.0
Synoptix
Customer Collections
Acumatica 5.0
7.0
Synoptix
Cash Management
Acumatica 5.0
7.0
Synoptix
Period Close
Acumatica 5.0
6.0
Synoptix

Accounting Firm BPO Features

Acumatica 5.0
Synoptix
8.7
Branded client dashboards
Acumatica 5.0
Synoptix
9.1
Client data roll-up capabilities
Acumatica 5.0
Synoptix
6.7
Configurable alerts
Acumatica 5.0
Synoptix
9.1
Client template cloning
Acumatica 5.0
Synoptix
9.1
Single sign-on
Acumatica 5.0
Synoptix
9.1
Legacy system data migration
Acumatica 5.0
Synoptix
9.1

Pros

  • Generic Inquiries are a very easy way to create custom reports.
  • The automation schedules are useful, we use these for confirming of shipments, creating invoices and emailing them. Reduces workload.
  • Open for integration with other software. We find the ease of connection to MS PowerBI very useful.
Justin Leflaive profile photo
  • Allows us to create reports that used to take programmers to do. Can run them much quicker and gain access to information in our general ledger at any time.
Greg Copeland profile photo

Cons

  • The CRM module is very basic.
  • There is no supplier remittance function.
  • The API is basic, our ecommerce integration has had to be built nearly from scratch.
Justin Leflaive profile photo
  • Synoptixs is formatted like Excel but does not have the capabilities of Excel in many cases. Does limit what I can do to manipulate the data.
Greg Copeland profile photo

Likelihood to Renew

Acumatica 5.09.0
Based on 1 answer
It is very customisable and good value for money. It is also scalable for the future. The CRM and ecommerce integtration are the main downsides.
Justin Leflaive profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

NetSuite is much more expensive and is difficult to customise or integrate.
SAP is a more complex and powerful system, but several times more expensive to implement and run.
Justin Leflaive profile photo
Prior to Synoptix we were using the reporting tool that comes with our ERP system. It lacked the drilldown and comparability functions that make Synoptix the top pick. Further, designing reports and maintaining reports was very labor intensive
Traci Hemmerlin  CPA profile photo

Return on Investment

  • Time to match customer payments has decreased by approximately 30%.
  • Time to enter sales orders has decreased by approx 10%.
  • It has enabled up to easily access our system remotely, meaning we are able to be more flexible in our work.
Justin Leflaive profile photo
  • Tough to determine but can get answers for management to make timely decisions.
Greg Copeland profile photo

Screenshots

Pricing Details

Acumatica 5.0

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Synoptix

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
Additional Pricing Details