Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumatica
Score 8.7 out of 10
N/A
Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.
$1,000
per year
vCita
Score 9.7 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$29
per month
Pricing
AcumaticavCita
Editions & Modules
No answers on this topic
Essentials
$29
per month
Business
$59
per month
Platinum
$99
per month
Offerings
Pricing Offerings
AcumaticavCita
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is always consumption-based with no five-year lock-ins or termination penalties. The Acumatica ERP pricing structure allows adding casual users, suppliers, and customers without paying for additional licenses. The cost is based on the features and resources utilized, not on the number of users who access the system. An Acumatica partner works with users to understand specific requirements, determine the proper resources and modules for the company, and presents a price for the license.
More Pricing Information
Features
AcumaticavCita
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Acumatica
8.6
57 Ratings
18% above category average
vCita
-
Ratings
Pay calculation7.850 Ratings00 Ratings
Benefit plan administration7.135 Ratings00 Ratings
Direct deposit files8.246 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Acumatica
8.5
162 Ratings
16% above category average
vCita
6.8
7 Ratings
11% below category average
API for custom integration8.6150 Ratings7.02 Ratings
Plug-ins8.3146 Ratings00 Ratings
Custom fields00 Ratings6.67 Ratings
Security
Comparison of Security features of Product A and Product B
Acumatica
8.6
201 Ratings
5% above category average
vCita
9.7
6 Ratings
16% above category average
Single sign-on capability8.8162 Ratings00 Ratings
Role-based user permissions8.4198 Ratings9.76 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Acumatica
8.4
207 Ratings
19% above category average
vCita
-
Ratings
Dashboards8.5195 Ratings00 Ratings
Standard reports8.1204 Ratings00 Ratings
Custom reports8.4199 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Acumatica
8.9
432 Ratings
16% above category average
vCita
-
Ratings
Accounts payable8.7421 Ratings00 Ratings
Accounts receivable8.6328 Ratings00 Ratings
Global Financial Support8.1115 Ratings00 Ratings
Primary and Secondary Ledgers8.6165 Ratings00 Ratings
Journals and Reconciliations8.7314 Ratings00 Ratings
Configurable Accounting8.6190 Ratings00 Ratings
Standardized Processes8.6205 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Acumatica
8.5
260 Ratings
8% above category average
vCita
-
Ratings
Inventory tracking8.4256 Ratings00 Ratings
Automatic reordering7.6109 Ratings00 Ratings
Location management8.6139 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Acumatica
8.8
268 Ratings
13% above category average
vCita
-
Ratings
Pricing8.2235 Ratings00 Ratings
Order entry8.7240 Ratings00 Ratings
Credit card processing8.5163 Ratings00 Ratings
Cost of goods sold8.3225 Ratings00 Ratings
Order Orchestration8.0108 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Acumatica
8.9
300 Ratings
19% above category average
vCita
-
Ratings
Billing Management8.7170 Ratings00 Ratings
Cash and Asset Management8.6277 Ratings00 Ratings
Travel & Expense Management7.9123 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.9127 Ratings00 Ratings
Period Close8.8181 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Acumatica
9.9
4 Ratings
26% above category average
vCita
-
Ratings
Budgeting and Forecasting9.64 Ratings00 Ratings
Project Costing9.93 Ratings00 Ratings
Cost Capture9.93 Ratings00 Ratings
Capital Project Management10.02 Ratings00 Ratings
Customer Contract Compliance10.02 Ratings00 Ratings
Project Revenue Recognition9.93 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Acumatica
8.2
89 Ratings
18% above category average
vCita
-
Ratings
Project Planning and Scheduling8.482 Ratings00 Ratings
Task Insight for Project Managers8.480 Ratings00 Ratings
Project Mobile Functionality8.168 Ratings00 Ratings
Definable Resource Pools8.643 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Acumatica
8.2
32 Ratings
9% above category average
vCita
-
Ratings
Award Lifecycle Management8.632 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Acumatica
7.7
170 Ratings
10% above category average
vCita
-
Ratings
Bids Analyzed and Compared8.448 Ratings00 Ratings
Contract Authoring8.731 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated8.1140 Ratings00 Ratings
Supplier Management8.173 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Acumatica
8.7
49 Ratings
29% above category average
vCita
-
Ratings
Risk Repository8.637 Ratings00 Ratings
Control Management8.741 Ratings00 Ratings
Control Efficiency Assessments8.738 Ratings00 Ratings
Issue Detection8.740 Ratings00 Ratings
Remediation and Certification8.633 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Acumatica
8.7
69 Ratings
24% above category average
vCita
-
Ratings
Transportation Planning and Optimization7.250 Ratings00 Ratings
Transportation Execution Management7.947 Ratings00 Ratings
Trade and Customs Management7.339 Ratings00 Ratings
Fulfillment Management8.255 Ratings00 Ratings
Warehouse Workforce Management7.751 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Acumatica
8.9
75 Ratings
17% above category average
vCita
-
Ratings
Production Process Design7.963 Ratings00 Ratings
Production Management8.170 Ratings00 Ratings
Configuration Management8.364 Ratings00 Ratings
Work Execution8.556 Ratings00 Ratings
Manufacturing Costs8.266 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Acumatica
8.3
88 Ratings
13% above category average
vCita
-
Ratings
Forecasting7.577 Ratings00 Ratings
Inventory Planning7.882 Ratings00 Ratings
Performance Monitoring7.872 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Acumatica
8.7
50 Ratings
18% above category average
vCita
-
Ratings
Proposal Management8.741 Ratings00 Ratings
Product Master Data Management8.348 Ratings00 Ratings
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Acumatica
-
Ratings
vCita
8.7
5 Ratings
12% above category average
Customer data management / contact management00 Ratings9.55 Ratings
Workflow management00 Ratings8.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Acumatica
-
Ratings
vCita
7.0
3 Ratings
7% below category average
Email marketing00 Ratings7.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Acumatica
-
Ratings
vCita
8.0
5 Ratings
6% above category average
Billing and invoicing management00 Ratings9.05 Ratings
Reporting00 Ratings7.03 Ratings
Platform
Comparison of Platform features of Product A and Product B
Acumatica
-
Ratings
vCita
8.6
7 Ratings
14% above category average
Mobile access00 Ratings8.67 Ratings
Best Alternatives
AcumaticavCita
Small Businesses
Zoho One
Zoho One
Score 8.3 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Creatio
Creatio
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AcumaticavCita
Likelihood to Recommend
8.8
(478 ratings)
9.7
(10 ratings)
Likelihood to Renew
8.7
(24 ratings)
-
(0 ratings)
Usability
7.5
(17 ratings)
9.5
(4 ratings)
Support Rating
6.5
(13 ratings)
8.5
(4 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
9.1
(1 ratings)
-
(0 ratings)
Implementation Rating
6.5
(7 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
8.2
(1 ratings)
-
(0 ratings)
Professional Services
9.1
(1 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
AcumaticavCita
Likelihood to Recommend
Acumatica
I'm so new to it. I mean it has a lot of capabilities. So I'm used to working with Infor products, so I'm used to large ERP systems and I haven't seen anything that makes me question Acumatica. It seems like I can customize anything and have the system to do what I need. So I mean that's one advantage point why we selected Acumatica is because it can be tailored to our business and to what we need and the way we want to do it
Read full review
vcita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
Read full review
Pros
Acumatica
  • Streamlines our processes and simplifies our systems. Previously, we had to manage two software systems to handle an order and get it out the door with proper shipping documentation. Now, we were able to deploy the shipping document creation inline with the sales order process and streamline our process. This allows us to save about $3K a year just on time savings alone (in creating shipping documentation). This was a nice win for us for this project.
  • Financial Reporting is simplified and flexible for our needs. We are estimating a time savings of around $14.5K per year in time spent creating reports through manual manipulation. The reporting capabilities are much more flexible and allow for greater visibility than our previous ERP.
Read full review
vcita
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
Read full review
Cons
Acumatica
  • Manufacturing suite. You have all the time. So for the Manufacturing edition, you're able to have negative issues that are unlimited and are not balanced into a job that needs to be improved. The mobile app itself for warehouse picking and management sets the default item to one. This is not how most warehouses that I've ever worked at operate. Bomb hierarchy and respectful of child elements. These are nitty gritty elements, but these are kind of down-and-dirty items that need to improve. But overall it's pretty good.
Read full review
vcita
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
Read full review
Likelihood to Renew
Acumatica
We aren’t going to switch at this point! It’s a great system and we are looking forward to realizing the full potential of the system once we can find a VAR who has a bench that can support us.
Read full review
vcita
No answers on this topic
Usability
Acumatica
Most "things" are intuitive which makes the software nice. A few other "things" make no sense and come from a programmers mind, not a users experience.
Read full review
vcita
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
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Performance
Acumatica
there have been some performance issues
Read full review
vcita
No answers on this topic
Support Rating
Acumatica
We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.
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vcita
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Implementation Rating
Acumatica
I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.
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vcita
No answers on this topic
Alternatives Considered
Acumatica
Well, we decided to go with Acumatica and I believe it was a really good decision. The VAR was a big part of that as well because of their insights and knowledge, but I just felt Acumatica was the right fit for us in size and it had the capabilities we needed, but it also wasn't overkill.
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vcita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Return on Investment
Acumatica
  • Definitely positive because we're able to give data to the end users much quicker. Were they able to make more accurate and timely financial decisions and kind of know where they're at, and how much money do I have left to spend for the month? Things like that. And our CFO is able to utilize the data more quickly.
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vcita
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Read full review
ScreenShots

Acumatica Screenshots

Screenshot of Acumatica Cloud ERP - Device SupportScreenshot of Acumatica Cloud ERP - Production Manager DashboardScreenshot of Acumatica Cloud ERP - Production Schedule BoardScreenshot of Acumatica Cloud ERP -Warehouse Manager DashboardScreenshot of Acumatica Cloud ERP - Purchasing Manager DashboardScreenshot of Acumatica Cloud ERP - Sales Manager Dashboard

vCita Screenshots

Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses