Acumen Data Systems clockVIEW, now from Journyx vs. BigTime Software

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.

Incentivized

I believe it is well suited for our industry! We are professional services consulting firm and we need this! However if there is a smaller company who does not need to track these items, then they should not use this big of a platform

Incentivized

• Easily customized
• Flexible user interfaces
• ability to support multi-tenancy

Incentivized

• I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
• Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
• I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.

• because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
• user interface not always intuitive to beginner users
• better integration with Active Directory

Incentivized

• For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
• Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.

Incentivized

Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.

Incentivized

Staff adapted to the new timesheets immediately. The invoice platform is nice and tracking WIP is great! Color backgrounds still need work. The new vibrant mode is OK. still trying it out.

Incentivized

BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly

Incentivized

have not noticed a slow integration issue using QBO

Incentivized

I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.

Incentivized

The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.

Incentivized

Monte and Tyler have been helpful with report assistance I called on recently

Incentivized

We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.

Incentivized

I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions

Incentivized

The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.

Incentivized

• Infinitely better management of employee labor hours
• Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
• Exponentially improved reporting on employee status, turnover reporting, census tracking.

Incentivized

• Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
• From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.

Incentivized