Acumen Data Systems clockVIEW, now from Journyx vs. BigTime Software

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumen Data Systems clockVIEW, now from Journyx
Score 8.4 out of 10
N/A
clockVIEW from Acumen Data Systems in Massachusetts was a time tracking and attendance solution. Acumen was acquired by Journyx.N/A
BigTime Software
Score 7.3 out of 10
N/A
BigTime IQ is time and expense tracking software from Chicago-based BigTime Software.
$20
User per Month
Pricing
Acumen Data Systems clockVIEW, now from JournyxBigTime Software
Editions & Modules
No answers on this topic
Essentials
$20
User per Month
Advanced
$35
User per Month
Premier
$45
User per Month
Projector
$60
Offerings
Pricing Offerings
Acumen Data Systems clockVIEW, now from JournyxBigTime Software
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Acumen Data Systems clockVIEW, now from JournyxBigTime Software
Top Pros
Top Cons
Best Alternatives
Acumen Data Systems clockVIEW, now from JournyxBigTime Software
Small Businesses
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Score 8.9 out of 10
Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.4 out of 10
Planview AdaptiveWork
Planview AdaptiveWork
Score 7.3 out of 10
Enterprises
Zoho People
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Score 8.7 out of 10
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Score 7.3 out of 10
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User Ratings
Acumen Data Systems clockVIEW, now from JournyxBigTime Software
Likelihood to Recommend
9.0
(1 ratings)
10.0
(32 ratings)
Likelihood to Renew
-
(0 ratings)
9.9
(4 ratings)
Usability
-
(0 ratings)
8.0
(3 ratings)
Availability
-
(0 ratings)
8.2
(1 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
9.0
(1 ratings)
9.0
(5 ratings)
Implementation Rating
-
(0 ratings)
9.9
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(1 ratings)
User Testimonials
Acumen Data Systems clockVIEW, now from JournyxBigTime Software
Likelihood to Recommend
Journyx, Inc
If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
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BigTime Software
I'd like to start by saying, I rarely give 10's on anything, almost always 9's, the main reason for my 10 rating is the support I've received from this team/company. BigTime Software has been well suited for our company b/c it's giving a window into the project budget and time frames to our Project Managers to proactively manage their projects and look for areas to improve and celebrate with support staff. I would say efficiency in time management. BigTime Software is not an accounting software and I love that about it. We were looking for a tool for staff to manage their projects and stay on budget and track time and generate invoices all in one place and we've found that with BigTime Software.
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Pros
Journyx, Inc
  • Easily customized
  • Flexible user interfaces
  • ability to support multi-tenancy
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BigTime Software
  • I like the functionality of being able to make payments electronically and the amount of banks and payment methods that are available.
  • Another very useful feature of this tool is that the system allows to set a parameter to perform automatic invoices.
  • I also really like the amount of templates that this tool has. Since it allows us to make customizable reports to our clients.
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Cons
Journyx, Inc
  • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
  • user interface not always intuitive to beginner users
  • better integration with Active Directory
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BigTime Software
  • For some types of projects, we are unable to use BigTime's invoicing feature. It would be nice if we could further customize invoices to fit our needs. We still have to use Quickbooks to complete certain invoices.
  • Being able to create Purchase Orders in BigTime would be extremely useful to us. We currently use Quickbooks for this.
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Likelihood to Renew
Journyx, Inc
No answers on this topic
BigTime Software
Its been a huge help in saving time and making billing more efficient. Would like to see the product grow and be able to continue to use it.
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Usability
Journyx, Inc
No answers on this topic
BigTime Software
Overall most areas of the software are easy to use. I tend to spend a lot of time in analytics and reports. Those are not as user friendly, in my opinion, and could use some improvements. I think it just takes time to get familiar with where items are stored in the program and what changes affect what.
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Reliability and Availability
Journyx, Inc
No answers on this topic
BigTime Software
BigTime is available 99% of the time. At times there are bugs, but most are resolved quickly
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Performance
Journyx, Inc
No answers on this topic
BigTime Software
have not noticed a slow integration issue using QBO
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Support Rating
Journyx, Inc
I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
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BigTime Software
The support is amazing! They are always available through the chat interface in the program. Each support person has fully answered my questions the first time. I have had a positive experience with each inquiry. It is very important to me that I am able to get instant access to help so that I can make the most of the software and all of its capabilities.
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Implementation Rating
Journyx, Inc
No answers on this topic
BigTime Software
I touched on this briefly, in another survey section, but my implementation manager, Kevin, was exceptional. The actual implementation process took 3 months, not 1 before I was comfortable rolling it out to staff. We also had to wait/schedule time and coordinate for our custom xml. invoice to be generated and in a place we felt comfortable sending it out to clients. In the end I was very satisfied, but during the first few months it was challenging.
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Alternatives Considered
Journyx, Inc
We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
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BigTime Software
I liked the client management, but it didn't do time tracking, billing or syncing with quickbooks. It was too robust for my needs. I tried it for the client management and thought I might use it along with bigtime, but it was too cumbersome and would involve too much double entry. And it didn't track time or bill which are necessary functions
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Scalability
Journyx, Inc
No answers on this topic
BigTime Software
The product is useful for faster billing and efficient timesheet logs. I do like the report features however there are many options and can be overwhelming for the user. It is most helpful to set up reports speaking to an agent to ensure the right fields are set, etc.
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Return on Investment
Journyx, Inc
  • Infinitely better management of employee labor hours
  • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
  • Exponentially improved reporting on employee status, turnover reporting, census tracking.
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BigTime Software
  • Before BigTime, we were using Excel to track everything, creating invoices, and run reports. Getting on BigTime has saved us tons of time and effort which equates to dollars saved on labor.
  • From a legal standpoint, BigTime has allowed us to be organized and prepared in the event we would need to present financial details to anyone.
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ScreenShots

BigTime Software Screenshots

Screenshot of BigTime Wallet provides clients with a personalized experience to pay on time from anywhere, in one click.Screenshot of A big-picture view into operational insights to make adjustments to how resources are managed.Screenshot of Real-time, actionable insights for professional services firms.Screenshot of The platform is designed to work within existing workflows and software stack, acting as a single source of truth for data.Screenshot of BigTime's invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy exacting customer needs.