Acumen Data Systems clockVIEW, now from Journyx vs. HouseCall Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Acumen Data Systems clockVIEW, now from Journyx
Score 8.3 out of 10
N/A
clockVIEW from Acumen Data Systems in Massachusetts was a time tracking and attendance solution. Acumen was acquired by Journyx.N/A
HouseCall Pro
Score 9.1 out of 10
N/A
HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.
$65
per month 1 user
Pricing
Acumen Data Systems clockVIEW, now from JournyxHouseCall Pro
Editions & Modules
No answers on this topic
Website Builder
$25
per month/add on
Additional Users
$30
per user/per month
Sales Proposal Tool
$40
per month/add on
Recurring Servicing Plans
$40
per month/add on
Start
$65
per month
Grow
$149
per month
Manage
$229
per month
XL
Contact sales team
Offerings
Pricing Offerings
Acumen Data Systems clockVIEW, now from JournyxHouseCall Pro
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Acumen Data Systems clockVIEW, now from JournyxHouseCall Pro
Top Pros
Top Cons
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Acumen Data Systems clockVIEW, now from JournyxHouseCall Pro
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User Ratings
Acumen Data Systems clockVIEW, now from JournyxHouseCall Pro
Likelihood to Recommend
9.0
(1 ratings)
7.0
(2 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
Acumen Data Systems clockVIEW, now from JournyxHouseCall Pro
Likelihood to Recommend
Journyx, Inc
If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
Read full review
HouseCall Pro
[HouseCall Pro] would be great for service techs and smaller companies but is tough for companies that do multiple types of jobs, [do] not sync well with QBO for us, and creates an accounting mess. Also does not do job costing so hard to actually keep track of jobs
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Pros
Journyx, Inc
  • Easily customized
  • Flexible user interfaces
  • ability to support multi-tenancy
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HouseCall Pro
  • Online Booking
  • Instant credit card funding
  • Customer Text Notifications
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Cons
Journyx, Inc
  • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
  • user interface not always intuitive to beginner users
  • better integration with Active Directory
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HouseCall Pro
  • Job costing
  • QBO integration
  • Reporting
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Support Rating
Journyx, Inc
I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
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HouseCall Pro
No answers on this topic
Alternatives Considered
Journyx, Inc
We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
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HouseCall Pro
Much easier to use.
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Return on Investment
Journyx, Inc
  • Infinitely better management of employee labor hours
  • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
  • Exponentially improved reporting on employee status, turnover reporting, census tracking.
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HouseCall Pro
  • Negative is time lost fixing books.
  • Negative is having to use multiple programs to fulfill needs so it takes 2x as long.
  • [The] positive is that it is very user-friendly so our team has picked it up easily and techs save time in the field.
Read full review
ScreenShots