Acumen Data Systems clockVIEW, now from Journyx vs. Tracksmart

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.

Incentivized

I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.

Incentivized

• Easily customized
• Flexible user interfaces
• ability to support multi-tenancy

Incentivized

• The platform is easy to use and it tracks everyone's attendance very well.
• I like how the system notifies me via email to review and approve employee's days requested.
• Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
• Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.

Incentivized

• because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
• user interface not always intuitive to beginner users
• better integration with Active Directory

Incentivized

• I wish the clock-in and attendance were on the same page
• Sometime it says it's "resting" when trying to login

Incentivized

I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.

Incentivized

Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.

Incentivized

We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.

Incentivized

Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.

Incentivized

• Infinitely better management of employee labor hours
• Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
• Exponentially improved reporting on employee status, turnover reporting, census tracking.

Incentivized

• Loss of company data
• Creation of stress within organization
• In my experience, complete mess

Incentivized