2 Ratings
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Score 4 out of 100
4 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Acumen Data Systems clockVIEW, now from Journyx

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
Mark Sauer | TrustRadius Reviewer

Tracksmart

I feel like when you have a handful of people on your team and the shifts change each week, Tracksmart is really a fantastic tool that your team can use to trade shifts and be notified of what their new schedules will be each week. It's helpful to track when employees need time off and make sure they are on time as well.
Angel Brockbank | TrustRadius Reviewer

Pros

Acumen Data Systems clockVIEW, now from Journyx

  • Easily customized
  • Flexible user interfaces
  • ability to support multi-tenancy
Mark Sauer | TrustRadius Reviewer

Tracksmart

  • The platform is easy to use and it tracks everyone's attendance very well.
  • I like how the system notifies me via email to review and approve employee's days requested.
  • Companies can choose to offer employee's just PTOs or vacation, personal, sick-day, jury duty, bereavement, etc. among other reasons.
  • Last but not least, the system tracks individual employee's days taken and keeps count of the days remaining for each employee, saving the HR administrator time and money for our organization.
Anonymous | TrustRadius Reviewer

Cons

Acumen Data Systems clockVIEW, now from Journyx

  • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
  • user interface not always intuitive to beginner users
  • better integration with Active Directory
Mark Sauer | TrustRadius Reviewer

Tracksmart

  • I wish the clock-in and attendance were on the same page
  • Sometime it says it's "resting" when trying to login
Anonymous | TrustRadius Reviewer

Support Rating

Acumen Data Systems clockVIEW, now from Journyx

Acumen Data Systems clockVIEW, now from Journyx 9.0
Based on 2 answers
I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
Mark Sauer | TrustRadius Reviewer

Tracksmart

Tracksmart 9.0
Based on 1 answer
Tracksmart has been very helpful when we have problems with our scheduling or questions about how to do different tasks. They are responsive and it's always a positive experience when we interact with them.
Angel Brockbank | TrustRadius Reviewer

Alternatives Considered

Acumen Data Systems clockVIEW, now from Journyx

We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
Mark Sauer | TrustRadius Reviewer

Tracksmart

Tracksmart is very simple to use compared to ClickTime. Tracksmart keeps a good count of PTOs, vacation, personal sick-days, etc. Which saves the organization a lot of time as everyone knows the remaining days available.
Anonymous | TrustRadius Reviewer

Return on Investment

Acumen Data Systems clockVIEW, now from Journyx

  • Infinitely better management of employee labor hours
  • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
  • Exponentially improved reporting on employee status, turnover reporting, census tracking.
Mark Sauer | TrustRadius Reviewer

Tracksmart

  • Makes employees more accountable
  • Easier to request time off rather than taking management's time up - they can view requests at their convenience
  • Some employees don't like it and don't utilize it consistently - might be better if it could be some sort of clock-in icon on desktop instead of a website window that needs to be opened.
Anonymous | TrustRadius Reviewer

Screenshots

Acumen Data Systems clockVIEW, now from Journyx

Pricing Details

Acumen Data Systems clockVIEW, now from Journyx

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acumen Data Systems clockVIEW, now from Journyx Editions & Modules

Additional Pricing Details

Tracksmart

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Tracksmart Editions & Modules

Edition
Attendance - Coretrack$169.00 ($21.95)1
Attendance - Flextrack$269.00 ($31.95)1
Attendance - Powertrack$369.00 ($41.95)1
Scheduling - Basic$264 ($24)1
Scheduling - Plus$528 ($49)1
Scheduling - Premium$768 ($69)1
Scheduling - Enterprise$1,068 ($99)1
TimeClock - Basic$264 ($24)1
TimeClock - Plus$528 ($49)1
TimeClock - Premium$768 ($69)1
TimeClock - Enterprise$1,068 ($89)1
  1. billed annually (billed monthly)
Additional Pricing Details

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