2 Ratings
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Score 4 out of 100
7 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

Acumen Data Systems clockVIEW, now from Journyx

If you have a medium or large company, this is an excellent and highly configurable solution to managing time and attendance.
Mark Sauer | TrustRadius Reviewer

UKG Dimensions

Dimensions offers a great UI, a multitude of integration features and improvements over the previous versions of the Kronos product. However, the transition from Kronos to UKG has been a bit challenging. In many instances, our organization is reiterating current architecture (which is hosted by UKG) to inform future business decisions. Similarly, there were a lot of unanticipated costs associated with the transition from Workforce Central (WFC) to Dimensions that were not disclosed. Hopefully, as the organization continues to mature, some of these kinks will be worked out. The initial challenge is duplicative efforts and meetings, and new statements of work that far exceed an initially agreed upon contract.
Anonymous | TrustRadius Reviewer

Pros

Acumen Data Systems clockVIEW, now from Journyx

  • Easily customized
  • Flexible user interfaces
  • ability to support multi-tenancy
Mark Sauer | TrustRadius Reviewer

UKG Dimensions

  • Customer Service
  • Integration options
  • Staying Current with trends
Aaron Ward | TrustRadius Reviewer

Cons

Acumen Data Systems clockVIEW, now from Journyx

  • because the system manages huge amounts of data, it requires operators to be highly familiar with the user interface
  • user interface not always intuitive to beginner users
  • better integration with Active Directory
Mark Sauer | TrustRadius Reviewer

UKG Dimensions

  • The training sessions provided in KMap should have more content to understand the concepts.
  • The Interface outputs summary section can be improved to allow a printable format.
Lavanya Reddy | TrustRadius Reviewer

Support Rating

Acumen Data Systems clockVIEW, now from Journyx

Acumen Data Systems clockVIEW, now from Journyx 9.0
Based on 2 answers
I get quick and timely resolution to my issues. I usually find the problems are operator error, but we occasionally find bugs that are quickly remedied.
Mark Sauer | TrustRadius Reviewer

UKG Dimensions

UKG Dimensions 7.0
Based on 2 answers
  • Kronos Workforce Dimensions a new product, and it has a lot of scope for improvement, with future releases. One of the best tools to perform time tracking.
  • Their support team is very knowledgeable, and their SLA's are pretty tight. Any query raised would be addressed in a few hours.
  • Timeclock configuration can be complicated; however, their support team knows the processes and guidelines.
Lavanya Reddy | TrustRadius Reviewer

Alternatives Considered

Acumen Data Systems clockVIEW, now from Journyx

We underwent a comprehensive business requirement assessment and evaluated dozens of packages, narrowing down to a final three. One critical requirement was the need to pass clock in/out activity as well as payrate information between the Time and Attendance software and our ERP systems. We finally evaluated 3 top contenders, and unanimously selected ClockView.
Mark Sauer | TrustRadius Reviewer

UKG Dimensions

It was sold as the new, improved, much more robust Workforce Central. We chose Dimensions because Adobe Flash will no longer be supported and we needed to find another solution. Since we were already using Kronos WFC and Workforce Telestaff, we had made some significant investments in the software and were satisfied enough with both products, we decided to migrate to Dimensions.
Anonymous | TrustRadius Reviewer

Return on Investment

Acumen Data Systems clockVIEW, now from Journyx

  • Infinitely better management of employee labor hours
  • Improved processes for electronically submitting and routing time off requests, with better management of earned benefits
  • Exponentially improved reporting on employee status, turnover reporting, census tracking.
Mark Sauer | TrustRadius Reviewer

UKG Dimensions

  • TOTALLY Eliminated paper timesheets & Time Off Requests
  • Assisted with Grant Fund Tracking
Aaron Ward | TrustRadius Reviewer

Screenshots

Acumen Data Systems clockVIEW, now from Journyx

Pricing Details

Acumen Data Systems clockVIEW, now from Journyx

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

UKG Dimensions

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

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