Adapt.io vs. Gong

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Adapt.io
Score 8.0 out of 10
N/A
Adapt.io is a unified sales acceleration platform whose creators promise that it helps companies across the globe take control of their marketing and sales campaigns/strategies with industry-leading products—Lead Builder, and Prospector. The vendor states that Adapt.io brings data and technology in one place for sales teams to drive more revenue and marketing teams to generate more leads and conversions. According to the vendor, Adapt.io's B2B database adapts to the latest…N/A
Gong
Score 9.1 out of 10
N/A
Gong helps people and companies reach their potential. The Gong Revenue Intelligence Platform™ enables customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, to empower revenue and go-to-market teams to determine the best actions for winning outcomes. The vendor boasts companies like Morningstar Inc., Paychex, LinkedIn,…N/A
Pricing
Adapt.ioGong
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Adapt.ioGong
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Adapt.ioGong
Features
Adapt.ioGong
Prospecting
Comparison of Prospecting features of Product A and Product B
Adapt.io
7.2
1 Ratings
8% below category average
Gong
-
Ratings
Advanced search7.01 Ratings00 Ratings
Identification of new leads7.01 Ratings00 Ratings
List quality6.01 Ratings00 Ratings
List upload/download7.01 Ratings00 Ratings
Ideal customer targeting7.01 Ratings00 Ratings
Load time/data access9.01 Ratings00 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Adapt.io
7.3
1 Ratings
7% below category average
Gong
-
Ratings
Contact information6.01 Ratings00 Ratings
Company information8.01 Ratings00 Ratings
Industry information8.01 Ratings00 Ratings
Data Augmentation & Lead Qualification
Comparison of Data Augmentation & Lead Qualification features of Product A and Product B
Adapt.io
6.4
1 Ratings
17% below category average
Gong
-
Ratings
Salesforce integration6.01 Ratings00 Ratings
Company/business profiles6.01 Ratings00 Ratings
Automatic data refresh7.01 Ratings00 Ratings
Tags7.01 Ratings00 Ratings
Filters and segmentation6.01 Ratings00 Ratings
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Adapt.io
-
Ratings
Gong
8.7
132 Ratings
9% above category average
Speech-to-Text Transcription00 Ratings8.7129 Ratings
Keyword Detection00 Ratings8.8129 Ratings
Sentiment Analysis00 Ratings7.7113 Ratings
Speaker Diarization00 Ratings8.9123 Ratings
Call Recording Playback00 Ratings9.5131 Ratings
Call Summarization00 Ratings8.7130 Ratings
Conversion Metrics00 Ratings8.4117 Ratings
Keyword Search & Retrieval00 Ratings8.9128 Ratings
Call Tagging00 Ratings8.8119 Ratings
Integration with CRM Systems00 Ratings8.2111 Ratings
Best Alternatives
Adapt.ioGong
Small Businesses
Lead411
Lead411
Score 9.1 out of 10
Clari Copilot
Clari Copilot
Score 9.0 out of 10
Medium-sized Companies
Lead411
Lead411
Score 9.1 out of 10
Clari
Clari
Score 8.8 out of 10
Enterprises
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.5 out of 10
Clari
Clari
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Adapt.ioGong
Likelihood to Recommend
6.0
(1 ratings)
9.1
(576 ratings)
Likelihood to Renew
-
(0 ratings)
9.3
(12 ratings)
Usability
-
(0 ratings)
8.9
(344 ratings)
Availability
-
(0 ratings)
6.4
(2 ratings)
Performance
-
(0 ratings)
7.3
(2 ratings)
Support Rating
-
(0 ratings)
8.4
(100 ratings)
Implementation Rating
-
(0 ratings)
5.3
(6 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
7.3
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(2 ratings)
Professional Services
-
(0 ratings)
7.3
(1 ratings)
Vendor post-sale
-
(0 ratings)
7.3
(2 ratings)
Vendor pre-sale
-
(0 ratings)
7.3
(2 ratings)
User Testimonials
Adapt.ioGong
Likelihood to Recommend
Adapt.io
This is best suited if you are doing cold outreach and want to get in touch with people with specific roles, in specific industries, and locations. For example, I can choose the United States or some states therein and then choose a number of employees in a company, revenue and also the level of seniority (CXO, VP etc.)of the particular person and find his details. Adapt.io gives the correct email address of these people along with the complete information of the company. As far as prospecting and contact discovery is concerned there is not scenario where Adapt.io is not useful.
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Gong.io
From a marketing point of view, the scenario that Gong is well-suited for is providing marketing with first-hand, qualitative insights into its target audience quickly and in abundance (dependent on the number of calls sales are having with prospects). Often, marketers lack access to sufficient qualitative data, and obtaining it can be a lengthy and arduous process (e.g., sourcing clients for interviews, ensuring participants accurately complete surveys, etc.). Gong is simple to set up and start collecting this data immediately. And because of the situation in which the conversation is happening (e.g., a sales call), you can gain genuine, honest insights to understand your audience better.
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Pros
Adapt.io
  • Finding email addresses of potential clients.
  • Company info in terms of revenue and number of employees
  • Contact discovery in terms of location, role and industry
Read full review
Gong.io
  • Transcribing meetings
  • Summarising key messages and next actions
  • Giving statistics on the amount of time each person spoke, whether you as the host left sufficient time (pauses) for others to answer
  • Getting feedback on how you as host could have been even better
  • Being able to click on key points in the conversation to rewatch and get continual value from the recorded asset
Read full review
Cons
Adapt.io
  • I don't see any need of improvement
  • Industry Filters can be more specific.
  • Number of credits are less.
Read full review
Gong.io
  • Ensure that you stop a call after finished, versus staying on the zoom for the next client call, so you can separate the two
  • automatically create tasks or to do lists within CRM
  • have the ability to capture a call even when you are not the organizer
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Likelihood to Renew
Adapt.io
No answers on this topic
Gong.io
We love Gong and our customers like it too. We can bring additional value by being to provide a dialogue of all our customer conversations.
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Usability
Adapt.io
No answers on this topic
Gong.io
I feel like the platform overall has nearly perfected what it is trying to do. As a call library and analytics analyzer it does this so well. The UI is simple enough and it is not too hard to learn all the features. I would say the only major complaint about usability is it can sometimes be a bit lagging on startup or slow to analyze some calls.
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Support Rating
Adapt.io
No answers on this topic
Gong.io
I give them a 10 because, I have been using Gong for over a year now and have never had issues or concerns go un resolved in a day or two. Their communication is impeccable and their tech support is very hands on and prompt
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Implementation Rating
Adapt.io
No answers on this topic
Gong.io
This is nothing something I'm able to answer
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Alternatives Considered
Adapt.io
Adapt.io id pretty much similar to all the above tools (Lusha, Seamless.ai, hunter, D&B hoovers) The interface is easy on the eyes and the search time is quick. However the most important criterion is the accuracy of the data, if you get incorrect email ID and you use your SMTP to send mails with incorrect IDs it will spoil you domain reputation and your domain may even get black listed. The accuracy of Adapt is good. however there were cases where the company information was not available, this is in comparison to the tools like Lusha and Seamless. Good tool to use but maybe a bit expensive since the credits given are less
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Gong.io
Our reps preferred Gong; they were more familiar with it and found it easier to use. Gong was more expensive by far, and there were many more affordable options on the market, but at the time, we also considered switching costs and decided to stay with Gong. The mobile app was also a factor in this decision.
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Contract Terms and Pricing Model
Adapt.io
No answers on this topic
Gong.io
I was not involved with the process
Read full review
Professional Services
Adapt.io
No answers on this topic
Gong.io
I was not involved with the process
Read full review
Return on Investment
Adapt.io
  • Helped me increase the volume of outreach
  • Helped me find relevant data of people to connect with
  • The ROI can take time to achieve as the number of credits are less.
Read full review
Gong.io
  • Positive - allowed to review calls and find key points to focus on. Save time instead of having to review notes
  • Positive - allowed to share recordings and notifying when the call has been reviewed. This means you can follow up in a timely matter
  • Positive - Allows for managers to provide feedback
Read full review
ScreenShots

Gong Screenshots

Screenshot of Coach reps into sales superstars. Replicate what works by turning objective, data-based guidance into coachable moments for managers, peer-to-peer coaching, and self-driven improvements — without any drama.Screenshot of Find the truth in your pipeline. There are risks hiding in your pipeline, deals, and customer interactions. Get true visibility from contact to close so you can address them and call the right forecast every time.Screenshot of Bet big. And win. Gong’s early insights into what’s working — and what's not — gives your team the confidence to take big-bet initiatives to market successfully.