What users are saying about
19 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Likelihood to Recommend

ADAPTcrm

We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Diana Richerdson | TrustRadius Reviewer

Bitochon Sales CRM Portal

It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
Prashant Choudhary | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

ADAPTcrm
8.8
Bitochon Sales CRM Portal
8.9
Customer data management / contact management
ADAPTcrm
8.5
Bitochon Sales CRM Portal
10.0
Workflow management
ADAPTcrm
9.5
Bitochon Sales CRM Portal
9.0
Territory management
ADAPTcrm
8.5
Bitochon Sales CRM Portal
9.0
Opportunity management
ADAPTcrm
8.5
Bitochon Sales CRM Portal
10.0
Integration with email client (e.g., Outlook or Gmail)
ADAPTcrm
9.0
Bitochon Sales CRM Portal
8.0
Contract management
ADAPTcrm
9.0
Bitochon Sales CRM Portal
8.0
Quote & order management
ADAPTcrm
9.5
Bitochon Sales CRM Portal
8.0
Interaction tracking
ADAPTcrm
8.0
Bitochon Sales CRM Portal
10.0
Channel / partner relationship management
ADAPTcrm
9.0
Bitochon Sales CRM Portal
8.0

Customer Service & Support

ADAPTcrm
9.2
Bitochon Sales CRM Portal
9.0
Case management
ADAPTcrm
9.5
Bitochon Sales CRM Portal
9.0
Call center management
ADAPTcrm
9.0
Bitochon Sales CRM Portal
9.0
Help desk management
ADAPTcrm
9.0
Bitochon Sales CRM Portal
9.0

Marketing Automation

ADAPTcrm
8.8
Bitochon Sales CRM Portal
9.0
Lead management
ADAPTcrm
9.0
Bitochon Sales CRM Portal
10.0
Email marketing
ADAPTcrm
8.5
Bitochon Sales CRM Portal
8.0

CRM Project Management

ADAPTcrm
9.0
Bitochon Sales CRM Portal
9.3
Task management
ADAPTcrm
9.5
Bitochon Sales CRM Portal
9.0
Billing and invoicing management
ADAPTcrm
8.5
Bitochon Sales CRM Portal
9.0
Reporting
ADAPTcrm
9.0
Bitochon Sales CRM Portal
10.0

CRM Reporting & Analytics

ADAPTcrm
9.0
Bitochon Sales CRM Portal
9.0
Forecasting
ADAPTcrm
9.0
Bitochon Sales CRM Portal
8.0
Pipeline visualization
ADAPTcrm
8.5
Bitochon Sales CRM Portal
10.0
Customizable reports
ADAPTcrm
9.5
Bitochon Sales CRM Portal
9.0

Customization

ADAPTcrm
8.5
Bitochon Sales CRM Portal
8.8
Custom fields
ADAPTcrm
8.5
Bitochon Sales CRM Portal
9.0
Custom objects
ADAPTcrm
8.0
Bitochon Sales CRM Portal
8.0
Scripting environment
ADAPTcrm
8.5
Bitochon Sales CRM Portal
9.0
API for custom integration
ADAPTcrm
9.0
Bitochon Sales CRM Portal
9.0

Security

ADAPTcrm
8.8
Bitochon Sales CRM Portal
9.0
Single sign-on capability
ADAPTcrm
9.0
Bitochon Sales CRM Portal
9.0
Role-based user permissions
ADAPTcrm
8.5
Bitochon Sales CRM Portal
9.0

Social CRM

ADAPTcrm
8.5
Bitochon Sales CRM Portal
8.5
Social data
ADAPTcrm
9.0
Bitochon Sales CRM Portal
9.0
Social engagement
ADAPTcrm
8.0
Bitochon Sales CRM Portal
8.0

Integrations with 3rd-party Software

ADAPTcrm
8.8
Bitochon Sales CRM Portal
9.0
Marketing automation
ADAPTcrm
9.0
Bitochon Sales CRM Portal
9.0
Compensation management
ADAPTcrm
8.5
Bitochon Sales CRM Portal
9.0

Platform

ADAPTcrm
8.5
Bitochon Sales CRM Portal
10.0
Mobile access
ADAPTcrm
8.5
Bitochon Sales CRM Portal
10.0

Pros

ADAPTcrm

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Bruce Emmerling | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
Prashant Choudhary | TrustRadius Reviewer

Cons

ADAPTcrm

  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
Isabella Grace | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
Prashant Choudhary | TrustRadius Reviewer

Usability

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
Diana Richerdson | TrustRadius Reviewer

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Support Rating

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
Isabella Grace | TrustRadius Reviewer

Bitochon Sales CRM Portal

No score
No answers yet
No answers on this topic

Alternatives Considered

ADAPTcrm

ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Bruce Emmerling | TrustRadius Reviewer

Bitochon Sales CRM Portal

Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
Prashant Choudhary | TrustRadius Reviewer

Return on Investment

ADAPTcrm

  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
Diana Richerdson | TrustRadius Reviewer

Bitochon Sales CRM Portal

  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
Prashant Choudhary | TrustRadius Reviewer

Pricing Details

ADAPTcrm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Bitochon Sales CRM Portal

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Rating Summary

Likelihood to Recommend

ADAPTcrm
9.0
Bitochon Sales CRM Portal
7.0

Usability

ADAPTcrm
9.0
Bitochon Sales CRM Portal

Support Rating

ADAPTcrm
9.0
Bitochon Sales CRM Portal

Add comparison