ADAPTcrm vs. Bitochon Sales CRM Portal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ADAPTcrm
Score 8.8 out of 10
N/A
ADAPTcrm is an integrated customer relationship management (CRM) designed specifically for mid-sized manufacturers and distributors.N/A
Bitochon Sales CRM Portal
Score 8.8 out of 10
N/A
Bitochon Technologies' CRM Sales Portal is a customer relationship management (CRM) software built around online collaboration and a sales process foundation.N/A
Pricing
ADAPTcrmBitochon Sales CRM Portal
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ADAPTcrmBitochon Sales CRM Portal
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
ADAPTcrmBitochon Sales CRM Portal
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
ADAPTcrm
8.9
3 Ratings
Bitochon Sales CRM Portal
8.9
1 Ratings
Customer data management / contact management8.63 Ratings10.01 Ratings
Workflow management9.63 Ratings9.01 Ratings
Territory management8.63 Ratings9.01 Ratings
Opportunity management8.63 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)9.03 Ratings8.01 Ratings
Contract management9.03 Ratings8.01 Ratings
Quote & order management9.63 Ratings8.01 Ratings
Interaction tracking8.33 Ratings10.01 Ratings
Channel / partner relationship management9.03 Ratings8.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
ADAPTcrm
9.2
3 Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
Case management9.63 Ratings9.01 Ratings
Call center management9.03 Ratings9.01 Ratings
Help desk management9.03 Ratings9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
ADAPTcrm
8.8
3 Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
Lead management9.03 Ratings10.01 Ratings
Email marketing8.63 Ratings8.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
Bitochon Sales CRM Portal
9.3
1 Ratings
Task management9.63 Ratings9.01 Ratings
Billing and invoicing management8.63 Ratings9.01 Ratings
Reporting9.03 Ratings10.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
ADAPTcrm
9.1
3 Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
Forecasting9.03 Ratings8.01 Ratings
Pipeline visualization8.63 Ratings10.01 Ratings
Customizable reports9.63 Ratings9.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
ADAPTcrm
8.6
3 Ratings
Bitochon Sales CRM Portal
8.8
1 Ratings
Custom fields8.63 Ratings9.01 Ratings
Custom objects8.33 Ratings8.01 Ratings
Scripting environment8.63 Ratings9.01 Ratings
API for custom integration9.02 Ratings9.01 Ratings
Security
Comparison of Security features of Product A and Product B
ADAPTcrm
8.9
3 Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
Single sign-on capability9.03 Ratings9.01 Ratings
Role-based user permissions8.93 Ratings9.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
ADAPTcrm
8.6
3 Ratings
Bitochon Sales CRM Portal
8.5
1 Ratings
Social data9.03 Ratings9.01 Ratings
Social engagement8.33 Ratings8.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
ADAPTcrm
8.8
3 Ratings
Bitochon Sales CRM Portal
9.0
1 Ratings
Marketing automation9.03 Ratings9.01 Ratings
Compensation management8.62 Ratings9.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
ADAPTcrm
8.6
2 Ratings
Bitochon Sales CRM Portal
10.0
1 Ratings
Mobile access8.62 Ratings10.01 Ratings
User Ratings
ADAPTcrmBitochon Sales CRM Portal
Likelihood to Recommend
9.0
(3 ratings)
7.0
(1 ratings)
Usability
9.0
(2 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
-
(0 ratings)
User Testimonials
ADAPTcrmBitochon Sales CRM Portal
Likelihood to Recommend
ADAPT Software Applications, Inc.
We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
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Bitochon Technologies
It is really suitable in case of enterprise sales as it helps reduce wastage and makes the process lean, it emulates the quality of the prerequisites of an ideal CRM and does it really well, it also helps in reducing the extent of work for the entire sales channel, easy to integrate with other dashboard panels, not ideal for a highly data based model as duplicacy is a big factor.
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Pros
ADAPT Software Applications, Inc.
  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
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Bitochon Technologies
  • Manage Leads, Client Conversions, Touch up points and all other order data.
  • Integration with other platforms such as Vinculum etc provides ease of work.
  • Ease of Analysis of performance and matching of targets.
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Cons
ADAPT Software Applications, Inc.
  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
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Bitochon Technologies
  • Has a bit of redundancy and data duplicity problems, different employees can make duplicate entries for same clients
  • Sometimes non-responsive glitches appear
  • Different users see different data for same clients sometimes
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Usability
ADAPT Software Applications, Inc.
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
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Bitochon Technologies
No answers on this topic
Support Rating
ADAPT Software Applications, Inc.
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
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Bitochon Technologies
No answers on this topic
Alternatives Considered
ADAPT Software Applications, Inc.
ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
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Bitochon Technologies
Bitochon stacks up almost equally with zoho in most of the applications and functions for the sales team although zoho has better dashboard management and ease of analytics as compared to bitochon but bitochon stacks up easily as the better one in terms of api integration and ease of operation.
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Return on Investment
ADAPT Software Applications, Inc.
  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
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Bitochon Technologies
  • Has really improved the productivity of the entire sales channel and operations team
  • Ease for accounts and other software integration
  • Improves overall interconnectivity of all departments
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