What users are saying about
21 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.5 out of 100
Based on 21 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.2 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
- ADAPTcrm ranks higher in 5 feature sets: Customer Service & Support, CRM Project Management, Security, Integrations with 3rd-party Software, Platform
- Clear C2 C2CRM ranks higher in 3 feature sets: Marketing Automation, Customization, Social CRM
- ADAPTcrm and Clear C2 C2CRM are tied in 2 feature sets: Sales Force Automation, CRM Reporting & Analytics
Sales Force Automation

8.8
ADAPTcrm
88%
8.8
Clear C2 C2CRM
88%
ADAPTcrm ranks higher in 5/9 features
ADAPTcrm ranks higher in 5/9 features
Customer data management / contact management

8.5
85%
3 Ratings
9.0
90%
3 Ratings
Workflow management

9.5
95%
3 Ratings
8.9
89%
3 Ratings
Territory management

8.5
85%
3 Ratings
8.6
86%
3 Ratings
Opportunity management

8.5
85%
3 Ratings
8.5
85%
3 Ratings
Integration with email client (e.g., Outlook or Gmail)

9.0
90%
3 Ratings
9.4
94%
3 Ratings
Contract management

9.0
90%
3 Ratings
8.9
89%
2 Ratings
Quote & order management

9.5
95%
3 Ratings
9.0
90%
3 Ratings
Interaction tracking

8.0
80%
3 Ratings
8.4
84%
2 Ratings
Channel / partner relationship management

9.0
90%
3 Ratings
8.4
84%
2 Ratings
Customer Service & Support

9.2
ADAPTcrm
92%
9.0
Clear C2 C2CRM
90%
ADAPTcrm ranks higher in 3/3 features
ADAPTcrm ranks higher in 3/3 features
Case management

9.5
95%
3 Ratings
9.5
95%
3 Ratings
Call center management

9.0
90%
3 Ratings
8.5
85%
3 Ratings
Help desk management

9.0
90%
3 Ratings
9.0
90%
3 Ratings
Marketing Automation

8.8
ADAPTcrm
88%
9.2
Clear C2 C2CRM
92%
Clear C2 C2CRM ranks higher in 2/2 features
Clear C2 C2CRM ranks higher in 2/2 features
Lead management

9.0
90%
3 Ratings
9.4
94%
2 Ratings
Email marketing

8.5
85%
3 Ratings
8.9
89%
3 Ratings
CRM Project Management

9.0
ADAPTcrm
90%
8.7
Clear C2 C2CRM
87%
ADAPTcrm ranks higher in 3/3 features
ADAPTcrm ranks higher in 3/3 features
Task management

9.5
95%
3 Ratings
9.0
90%
3 Ratings
Billing and invoicing management

8.5
85%
3 Ratings
8.4
84%
2 Ratings
Reporting

9.0
90%
3 Ratings
8.5
85%
3 Ratings
CRM Reporting & Analytics

9.0
ADAPTcrm
90%
9.0
Clear C2 C2CRM
90%
Clear C2 C2CRM ranks higher in 2/3 features
Clear C2 C2CRM ranks higher in 2/3 features
Forecasting

9.0
90%
3 Ratings
9.4
94%
3 Ratings
Pipeline visualization

8.5
85%
3 Ratings
9.0
90%
3 Ratings
Customizable reports

9.5
95%
3 Ratings
8.5
85%
3 Ratings
Customization

8.5
ADAPTcrm
85%
8.7
Clear C2 C2CRM
87%
Clear C2 C2CRM ranks higher in 3/4 features
Clear C2 C2CRM ranks higher in 3/4 features
Custom fields

8.5
85%
3 Ratings
9.0
90%
3 Ratings
Custom objects

8.0
80%
3 Ratings
8.4
84%
2 Ratings
Scripting environment

8.5
85%
3 Ratings
9.0
90%
3 Ratings
API for custom integration

9.0
90%
2 Ratings
8.4
84%
2 Ratings
Security

8.8
ADAPTcrm
88%
8.5
Clear C2 C2CRM
85%
ADAPTcrm ranks higher in 2/2 features
ADAPTcrm ranks higher in 2/2 features
Single sign-on capability

9.0
90%
3 Ratings
8.4
84%
2 Ratings
Role-based user permissions

8.6
86%
3 Ratings
8.6
86%
3 Ratings
Social CRM

8.5
ADAPTcrm
85%
8.9
Clear C2 C2CRM
89%
Clear C2 C2CRM ranks higher in 2/2 features
Clear C2 C2CRM ranks higher in 2/2 features
Social data

9.0
90%
3 Ratings
9.4
94%
2 Ratings
Social engagement

8.0
80%
3 Ratings
8.4
84%
2 Ratings
Integrations with 3rd-party Software

8.8
ADAPTcrm
88%
8.5
Clear C2 C2CRM
85%
ADAPTcrm ranks higher in 2/2 features
ADAPTcrm ranks higher in 2/2 features
Marketing automation

9.0
90%
3 Ratings
9.0
90%
2 Ratings
Compensation management

8.5
85%
2 Ratings
8.0
80%
2 Ratings
Platform

8.5
ADAPTcrm
85%
7.6
Clear C2 C2CRM
76%
ADAPTcrm ranks higher in 1/1 features
ADAPTcrm ranks higher in 1/1 features
Mobile access

8.5
85%
2 Ratings
7.6
76%
2 Ratings
Attribute Ratings
- ADAPTcrm and Clear C2 C2CRM are tied in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend

9.0
ADAPTcrm
90%
3 Ratings
9.0
Clear C2 C2CRM
90%
3 Ratings
Usability

9.0
ADAPTcrm
90%
2 Ratings
9.0
Clear C2 C2CRM
90%
2 Ratings
Support Rating

9.0
ADAPTcrm
90%
2 Ratings
9.0
Clear C2 C2CRM
90%
2 Ratings
Likelihood to Recommend
ADAPTcrm
We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Senior Manager - Agile Development and Delivery
AmdocsTelecommunications, 10,001+ employees
Clear C2 C2CRM
It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Purchasing Analyst
Foot Locker EMEARetail, 10,001+ employees
Pros
ADAPTcrm
- It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
- ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
- The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Digital Media Specialist
Digital Media SpecialistInformation Services, 11-50 employees
Clear C2 C2CRM
- An incredible application in making sales and marketing in a single go.
- Good to comprehend business opportunities and to protect the product’s promotion in the market.
- It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
- Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
- Its managing abilities are not underestimated because of its to-the-point business overview.
SMS Routing Manager
TelintelTelecommunications, 51-200 employees
Cons
ADAPTcrm
- Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
Sales Associate
Nephos TechnologiesInformation Technology & Services, 11-50 employees
Clear C2 C2CRM
- Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Inside Sales Manager
AiphoneElectrical & Electronic Manufacturing, 51-200 employees
Pricing Details
ADAPTcrm
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
—Starting Price
—Clear C2 C2CRM
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
$37 per month per user
Usability
ADAPTcrm
ADAPTcrm 9.0
Based on 2 answers
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
Senior Manager - Agile Development and Delivery
AmdocsTelecommunications, 10,001+ employees
Clear C2 C2CRM
Clear C2 C2CRM 9.0
Based on 2 answers
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
Purchasing Analyst
Foot Locker EMEARetail, 10,001+ employees
Support Rating
ADAPTcrm
ADAPTcrm 9.0
Based on 2 answers
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
Sales Associate
Nephos TechnologiesInformation Technology & Services, 11-50 employees
Clear C2 C2CRM
Clear C2 C2CRM 9.0
Based on 2 answers
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
SMS Routing Manager
TelintelTelecommunications, 51-200 employees
Alternatives Considered
ADAPTcrm
ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Digital Media Specialist
Digital Media SpecialistInformation Services, 11-50 employees
Clear C2 C2CRM
I HIGHLY recommend Clear C2 C2CRM above any other platform.
Inside Sales Manager
AiphoneElectrical & Electronic Manufacturing, 51-200 employees
Return on Investment
ADAPTcrm
- It has resulted in growth of our company.
- It has enabled to make more connections in market.
- It has proved as a time saver for us.
- Its cost has a major negative impact on us.
Senior Manager - Agile Development and Delivery
AmdocsTelecommunications, 10,001+ employees
Clear C2 C2CRM
- It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
- Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
- The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
Purchasing Analyst
Foot Locker EMEARetail, 10,001+ employees