What users are saying about
21 Ratings
21 Ratings
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Score 8.5 out of 100
4 Ratings
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Score 9.2 out of 100

Feature Set Ratings

  • ADAPTcrm ranks higher in 5 feature sets: Customer Service & Support, CRM Project Management, Security, Integrations with 3rd-party Software, Platform
  • Clear C2 C2CRM ranks higher in 3 feature sets: Marketing Automation, Customization, Social CRM
  • ADAPTcrm and Clear C2 C2CRM are tied in 2 feature sets: Sales Force Automation, CRM Reporting & Analytics

Sales Force Automation

8.8

ADAPTcrm

88%
8.8

Clear C2 C2CRM

88%
ADAPTcrm ranks higher in 5/9 features

Customer data management / contact management

8.5
85%
3 Ratings
9.0
90%
3 Ratings

Workflow management

9.5
95%
3 Ratings
8.9
89%
3 Ratings

Territory management

8.5
85%
3 Ratings
8.6
86%
3 Ratings

Opportunity management

8.5
85%
3 Ratings
8.5
85%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
3 Ratings
9.4
94%
3 Ratings

Contract management

9.0
90%
3 Ratings
8.9
89%
2 Ratings

Quote & order management

9.5
95%
3 Ratings
9.0
90%
3 Ratings

Interaction tracking

8.0
80%
3 Ratings
8.4
84%
2 Ratings

Channel / partner relationship management

9.0
90%
3 Ratings
8.4
84%
2 Ratings

Customer Service & Support

9.2

ADAPTcrm

92%
9.0

Clear C2 C2CRM

90%
ADAPTcrm ranks higher in 3/3 features

Case management

9.5
95%
3 Ratings
9.5
95%
3 Ratings

Call center management

9.0
90%
3 Ratings
8.5
85%
3 Ratings

Help desk management

9.0
90%
3 Ratings
9.0
90%
3 Ratings

Marketing Automation

8.8

ADAPTcrm

88%
9.2

Clear C2 C2CRM

92%
Clear C2 C2CRM ranks higher in 2/2 features

Lead management

9.0
90%
3 Ratings
9.4
94%
2 Ratings

Email marketing

8.5
85%
3 Ratings
8.9
89%
3 Ratings

CRM Project Management

9.0

ADAPTcrm

90%
8.7

Clear C2 C2CRM

87%
ADAPTcrm ranks higher in 3/3 features

Task management

9.5
95%
3 Ratings
9.0
90%
3 Ratings

Billing and invoicing management

8.5
85%
3 Ratings
8.4
84%
2 Ratings

Reporting

9.0
90%
3 Ratings
8.5
85%
3 Ratings

CRM Reporting & Analytics

9.0

ADAPTcrm

90%
9.0

Clear C2 C2CRM

90%
Clear C2 C2CRM ranks higher in 2/3 features

Forecasting

9.0
90%
3 Ratings
9.4
94%
3 Ratings

Pipeline visualization

8.5
85%
3 Ratings
9.0
90%
3 Ratings

Customizable reports

9.5
95%
3 Ratings
8.5
85%
3 Ratings

Customization

8.5

ADAPTcrm

85%
8.7

Clear C2 C2CRM

87%
Clear C2 C2CRM ranks higher in 3/4 features

Custom fields

8.5
85%
3 Ratings
9.0
90%
3 Ratings

Custom objects

8.0
80%
3 Ratings
8.4
84%
2 Ratings

Scripting environment

8.5
85%
3 Ratings
9.0
90%
3 Ratings

API for custom integration

9.0
90%
2 Ratings
8.4
84%
2 Ratings

Security

8.8

ADAPTcrm

88%
8.5

Clear C2 C2CRM

85%
ADAPTcrm ranks higher in 2/2 features

Single sign-on capability

9.0
90%
3 Ratings
8.4
84%
2 Ratings

Role-based user permissions

8.6
86%
3 Ratings
8.6
86%
3 Ratings

Social CRM

8.5

ADAPTcrm

85%
8.9

Clear C2 C2CRM

89%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.0
90%
3 Ratings
9.4
94%
2 Ratings

Social engagement

8.0
80%
3 Ratings
8.4
84%
2 Ratings

Integrations with 3rd-party Software

8.8

ADAPTcrm

88%
8.5

Clear C2 C2CRM

85%
ADAPTcrm ranks higher in 2/2 features

Marketing automation

9.0
90%
3 Ratings
9.0
90%
2 Ratings

Compensation management

8.5
85%
2 Ratings
8.0
80%
2 Ratings

Platform

8.5

ADAPTcrm

85%
7.6

Clear C2 C2CRM

76%
ADAPTcrm ranks higher in 1/1 features

Mobile access

8.5
85%
2 Ratings
7.6
76%
2 Ratings

Attribute Ratings

  • ADAPTcrm and Clear C2 C2CRM are tied in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

9.0

ADAPTcrm

90%
3 Ratings
9.0

Clear C2 C2CRM

90%
3 Ratings

Usability

9.0

ADAPTcrm

90%
2 Ratings
9.0

Clear C2 C2CRM

90%
2 Ratings

Support Rating

9.0

ADAPTcrm

90%
2 Ratings
9.0

Clear C2 C2CRM

90%
2 Ratings

Likelihood to Recommend

ADAPTcrm

We have been using Adapt for almost a year or more and it is the best CRM solution and has helped us in saving our time and also in finding various contacts from our LinkedIn connections. It enabled us to grow our network by connecting us to the market for our products. when it comes to its price its subscription rate is quite high and it gets buggy sometimes.
Diana Richerdson | TrustRadius Reviewer

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Soleil-amy Leigh | TrustRadius Reviewer

Pros

ADAPTcrm

  • It provides a nice, single package of multiple features as in all in one solution business program. It can be used to help run many operations in an organization.
  • ADAPTcrm provides a fairly robust interface that can be individually tailored to each user, making it a bit more personable.
  • The program can be linked into other systems like Outlook which can alleviate the need for manual entry of contacts.
Bruce Emmerling | TrustRadius Reviewer

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Donna-sue Carpenter | TrustRadius Reviewer

Cons

ADAPTcrm

  • Sometimes in the middle of work, it logs us out and it needs to be fixed as it is annoying.
Isabella Grace | TrustRadius Reviewer

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Clark Landguth | TrustRadius Reviewer

Pricing Details

ADAPTcrm

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$37 per month per user

Usability

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
Adapt CRM is the perfect tool for everyone looking for the solution to manage customer relations. It has proved itself as a time saver and we can focus on other parts of our organization too without any compromise on our customer relations. It has many features for customization. Additionally, its customer service is so good and helpful and unlike other software of this kind, we have found it quite user-friendly.
Diana Richerdson | TrustRadius Reviewer

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 2 answers
I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
Soleil-amy Leigh | TrustRadius Reviewer

Support Rating

ADAPTcrm

ADAPTcrm 9.0
Based on 2 answers
CRM solutions are always meant to strengthen client relationships and ADAPTcrm has helped us in achieving one of our business objectives of strengthening our bond with our clients.
Isabella Grace | TrustRadius Reviewer

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 2 answers
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Alternatives Considered

ADAPTcrm

ADAPTcrm is a bit different than other programs with similar feature sets. It offers a more well-rounded set of features that can be beneficial for an organization looking for an in all-in-one solution without much customization. On the other hand, if customization or changes are needed, the costs can be increased greatly with the need for developers or support from the company. Some CRM solutions may require a great deal of programming which ADAPTcrm does not necessarily need, potentially saving a great deal of time in implementation.
Bruce Emmerling | TrustRadius Reviewer

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Return on Investment

ADAPTcrm

  • It has resulted in growth of our company.
  • It has enabled to make more connections in market.
  • It has proved as a time saver for us.
  • Its cost has a major negative impact on us.
Diana Richerdson | TrustRadius Reviewer

Clear C2 C2CRM

  • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
  • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
  • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
Soleil-amy Leigh | TrustRadius Reviewer

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